Zoho Analytics Reviews
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325 Reviews
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Analytics enables you to make sound operational decisions
Reviewed on 31/05/2023
Data are vital for organizations because they represent the behavior of the operation, with tools...
Data are vital for organizations because they represent the behavior of the operation, with tools like Zoho Analytics is possible to analyze in detail any set of data and display them in a simple, organized and visually aesthetic way; this for any group that needs to make decisions quickly and effectively is very useful because the tool focuses on details that at first glance is complex to detect, however, Zoho Analytics with its powerful algorithm and supported by AI represents them visually, that is why we rely on Zoho Analytics in making future decisions.
Pros
Zoho Analytics has remarkable capabilities in terms of data acquisition from multiple sources and in turn different types of formats (csv, json, xml, etc), this makes it possible to import data from our internal applications in order to perform the analysis that may be necessary; The tool is very intuitive in its GUI and allows us to design panels with all the information displayed in an aesthetically appealing way, but at the same time allows the reader to understand; also with the inclusion of widgets allows us to adapt the KPI based on our specific metrics in order to show the behavior of the operation in the desired period of study, that facilitates us to make decisions month by month with remarkable accuracy.
Cons
Frequently we import large amounts of data where date and time formats are involved, in some cases when data from different sources are combined the tool does not interpret the time formats in an equitable manner, for this it is necessary to debug and go to some manual adjustments of the data to avoid errors in the final analysis of such information, of course, having the data debugged without such details the tool offers all its analytical and visual capabilities that are very useful.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful analytics, enterprise features, with a learning curve
Reviewed on 29/08/2020
Overall, if you need a data display solution that can hook up to nearly anything, and is robust...
Overall, if you need a data display solution that can hook up to nearly anything, and is robust enough to grow with you, Zoho Analytics may be perfect. The charts and dashboards are gorgeous, and with a little time, you can really come up with some cool dashboards to display almost any data. The learning curve is a bit heavy at first, but it's worth the time invested.
Pros
Zoho Analytics can virtually do anything. If you know what you are doing, there really isn't much you can't show in terms of data. Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are!
Also, it is SUPER flexible. The ability to have live dashboards that users can drill down into the info is just excellent, and it runs like butter.
Cons
If you need something that isn't a popular service to be integrated, it can be a little difficult. You can hook Zoho Analytics to almost anything, but it can take a little development knowledge for the more advanced tasks.
Also, it's a little convoluted in how reports are set up vs dashboards vs individual graphs, etc. Figuring out how it all works together, and keeping it all organized, takes a bit of time to master.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Extremely bad analytics software
Reviewed on 10/01/2022
We've tried to use Zoho Analytics to set up and visualize reports (e.g. one showing all new...
We've tried to use Zoho Analytics to set up and visualize reports (e.g. one showing all new customers overall and one showing one with all customers subscribing for a specific product). Unfortunately, despite more than a dozen of meetings with Zoho's support team, we haven't been able to get a single one working properly. The UX is really bad and the functionality is limited enough to not even be able to set up the simplest reports.
Pros
I've tried hard and long to find something, but in all honesty, Zoho Analytics was the software that wasted the most time for me in 2021...
Cons
Practically impossible to set up even the simplest reports (e.g. one showing all new customers based on actual invoice data, or one showing all new customers subscribing to a specific service) without involving Zoho's support, which has high ambitions despite its terrible execution
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Management of data made easy
Reviewed on 17/05/2024
I can now manage my data so easily using Zoho Analytics
I can now manage my data so easily using Zoho Analytics
Pros
It is so easy to use and manage. I love its pricing. The user dashboard is so friendly. Try it out
Cons
At times it lags when it is loaded with big types of files.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Specialised Software Services
Reviewed on 21/10/2019
As a semi-literate database developer, I have enjoyed every aspect of the system and highly...
As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.
Pros
I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.
Cons
There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.
Reasons for Choosing Zoho Analytics
I needed to present my clients with more depth and versatility with their data. ZOHO catered for all of this including hosting, variable selections, sharing capabilities, user access controls and reports, effective pricing structures, great support and an easy system to navigate and develop with.Reasons for Switching to Zoho Analytics
Mostly due to the reasonable pricing but it clearly was also more than capable as a system to meet my needs.- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why select Zoho Analytics
Reviewed on 29/05/2023
My overall experience using this app is excellent. It has the intelligence software that my...
My overall experience using this app is excellent. It has the intelligence software that my business needs.
Pros
I love the data connectors that helped me to start up my business. When using the Zoho app it can be connected to a different range of sources. The dashboard is very vital. I love that it's also very effective in organing my reports into a single page. It's amazing is search for my past information and did a deep sweep in collecting and organizing my information which provided me with great information.
Cons
The only thing is the subscription cost not for a group. But other than that I like it.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use and powerfull features
Reviewed on 09/01/2020
Pros
Integrates easily with Zoho desk, is easy create dashboards and reports with built in filters, can use SQL to analyze data, very affordable solution to help us keep everyone informed. What I like the most is that I was able to create a dashboards or reports for our help desk in a matter of minutes which, when you consider the amount of time and cost that normally goes into creating a dashboard through other means, more than offsets the monthly cost of Zoho Analytics.
Cons
While it is a great product I was a little disappointed that it only pushes dashboards to the primary account and not to other Zoho Helpdesk's that are part of the same account. Zoho does have this on their road map to solution
- Industry: Fishery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easily the best choice if you're already using Zoho tools.
Reviewed on 24/12/2023
We're very happy with Zoho Analytics as our data & reporting tool. We're already using a Zoho...
We're very happy with Zoho Analytics as our data & reporting tool. We're already using a Zoho environment so it was relatively easier to set up, and didn't cost a whole lot extra. We use it company-wide for stuff like quality reporting, stock reports, and monitoring sales activities. It works well 95% of the time, and when there are issues, these are usually pretty easy to fix. All in all, it's a great tool to have for anyone who relies on data
Pros
It easily has all the features of much bigger BI tools like Power BI or Tableau, but for a fraction of the cost. The embedded reports, in particular, are very helpful. We've used these to integrate data into our workspaces to have access to real-tme data without having to check manually.
Cons
We run into issues with data connections every now and then, where charts stop working because of a minor change with one of the sources, and we have to then fix it manually. It'd be good if there were auto-fixes for these as they're very straightforward issues most of the time.
- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho Reports App
Reviewed on 22/11/2016
I work for a Creative Agency and Production House in London. We use Zoho reports to analyse the...
I work for a Creative Agency and Production House in London. We use Zoho reports to analyse the performance of our pipeline across our divisions. The interface allows easy customisation of data and has been useful for predicting future work we expect to come in to the business.
Pros
The ease with which different data sets can be combined and manipulated through a combination of aggregate formulas and drag and drop design. The connectivity with other data apps is also useful.
Cons
It is disappointing that the Campaigns and Forecasting modules within Zoho CRM are not available in the Reports tool. It seems like these could be easily integrated to provide a bigger picture of sales performance.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool to manage your business
Reviewed on 15/03/2017
Pros
It's easy to get familiar with it, even if there're some issues it can be reported and fixed right away!
Cons
Sometimes tasks are getting messy, filters aren't that efficient, sometimes filters list is too long and you can't catch the end of the filter's list!!!!
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Strong Business Analytics Platform with Outstanding Features
Reviewed on 14/02/2023
Because of the system's extensive capability and great affordability, I have liked every element of...
Because of the system's extensive capability and great affordability, I have liked every element of it and heartily recommend it. It aids me in resolving KPI display problems. I can also use it to build client dashboards. This technology allows us to evaluate data from any source. The dashboards and charts are stunning, and with a little creativity, you can create some pretty unique dashboards to show practically any data.
Pros
Zoho Analytics is highly powerful since it allows you to build a variety of reports using data from virtually anywhere. Zoho Analytics can handle your needs for basic website statistics, PPC ad data, or data from a distant database. Additionally, I adore how lovely the reports are. It is also quite flexible. Data may be automatically retrieved from all sources. Creating reports, tables, and charts is equally simple for us. It offers versatility in data management and analysis. The support staff is really helpful, and the interface is fairly nice.
Cons
The learning curve is steep for novices. When all the apps are running, it occasionally slows. It might be a bit challenging to incorporate anything that isn't a widely used service. Zoho Analytics may be connected to nearly anything, however, certain more complex activities may require some programming experience. Even though it's a fantastic tool, I was a bit let down that it only pushes dashboards to the main account and not to additional Zoho Helpdesks that are associated with the same account.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho reports has got a user friendly UI and is easy to explore various reports across the tool.
Reviewed on 18/01/2018
- Easy to use
- Value for money with almost all features required on regular basis for PMs
-...
- Easy to use
- Value for money with almost all features required on regular basis for PMs
- Scalable
- Easy report sharing
Pros
- The variety of pre-defined common reports generally required on regular basis are readily available for new users.
- New reports can be created with little extra efforts.
- Existing reports can be easily modified on need basis.
- Features like report sharing, mail scheduling features are extremely useful.
- Space quota availability is good enough for bigger database.
- Level-1 customer support available on chat is quick and good.
Cons
- Number of users is limited for various slabs.
- Limitation on number of email addresses while scheduling reports is restricted which makes report sharing cumbersome with larger groups.
- Post level-1 customer support should be improvised for better turn around time.
- Initial training for new Zoho Reports' users should be more effective as all the potential users for Reports are mostly PM / middle mgmt members who may not be well aware of various technical aspects of exploring around this tool
- Main dashboard is little confusing due to combination of "User filters" on dashboard level as well as "User filters" on individual reports level. Needs improvement to align both the filters either by way of "Notification" etc. on individual report where filters are conflicting. This will avoid mismatch in data presentation.
- Industry: Renewables & Environment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BI at it's Finest!
Reviewed on 23/11/2018
We are Zoho users and generated reports within each separate app provides us good business...
We are Zoho users and generated reports within each separate app provides us good business insights. However, when we really want to dig deep or generate dashboards to include say sales information next to marketing analytics next to financial kpi's we can do this easily and attractively using Zoho Analytics. It's an awesome app!
Pros
Zoho Analytics is awesome. The different types of reports that you can create with data from almost anywhere make this a very powerful app. It's fairly easy to drag and drop the data you need into the report, and then choose form many different styles of reports.
Cons
Sometimes it seems like you need to have a coding background to make sure you have your reports set up the right way. I would say 4 out of 5 reports we produce are fairly basic and are simple to configure. That 1 out of 5 where we may try to pull data from more than 1 source and really dig deep with filters and what have you can sometimes be tricky. Like anything though with a little patience and experience it becomes easier.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful Tool for Democratizing Data
Reviewed on 23/07/2019
Fantastic product, especially within the Zoho One suite.
Fantastic product, especially within the Zoho One suite.
Pros
It's not INCREDIBLY easy-to-use, but it's fairly straightforward.
The price is just unbeatable, especially for giving multiple users access to create their own dashboards. The Zoho One suite is such a good bang for its buck.
Integrates fairly well, especially within the Zoho Suite.
Cons
It's silly, but I wish the UI was a little prettier and less clunky (though the dashboards actually look pretty great).
I wish the tutorials for SQL were a little more fleshed-out
Reasons for Switching to Zoho Analytics
Integrations with Zoho Suite, price.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ZOHO Reports makes customized dashboards
Reviewed on 02/04/2019
Our customers really love the ZOHO Reports . In addition we are able to wrap up all the data into...
Our customers really love the ZOHO Reports . In addition we are able to wrap up all the data into enterprise reports. We also used ZOHO Reports to create an email newsletter of KPIS and we created nearly 8,000 ZOHO Reports KPIs. A great software product.
Pros
We create our own dashboard reports that we email to customers. The data that we use is very complicated to put together and hard to communicate. Using ZOHO Reports we are able to make a lot of different types of reports that communicate the information perfectly. In addition we integrated ZOHO Reports with ZOHO WIKI, ZOHO CRM, and ZOHO Creator. All the reports and data exchanges worked perfectly between all the applications.
Cons
We really like ZOHO Reports. Overall there was not much not to like. I don't have a comment for this section.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I have used zoho reports to create a complete client analytics solution.
Reviewed on 14/06/2018
Low cost sophisticated reports that can be created, cloned and edited in rapid fashion. I have used...
Low cost sophisticated reports that can be created, cloned and edited in rapid fashion. I have used many report writers, some much more powerful however none as easy to use and as cost effective.
Pros
It is very easy to use and can create quite sophisticated reports given the ease and speed of use. It is also very affordable and can scale quite nicely while remaining affordable.
Cons
The requirement to store the reporting data on the Zoho servers can be a little cumbersome and may not be the most secure solution for storing sensitive data. It does what it is intended to do very well and the end results are easy to use for end users and are quite sophisticated however it is not particularly customizable and we have hit a brick wall with it a couple of times.
- Industry: Staffing & Recruiting
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful Tool To Create Reports
Reviewed on 09/02/2023
Obtain data automatically from almost any source. Easy to create reports. The way data is presented—...
Obtain data automatically from almost any source. Easy to create reports. The way data is presented—in pivot tables, charts, etc.—helps increase employee and business efficiency.
Pros
It enables us to import several Excel sheets, connect the data table, and build sophisticated reports. It allows us to create superb drill-down dashboards. It helps me to monitor activity for certain marketing tasks and observe what my sales staff is up to.
Cons
The Zoho analytics mobile app is difficult for me to use, and notifications frequently arrive late. There is no option to automatically share a report to Google Drive, Dropbox, FTP, or Zoho Workdrive.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Complete analytics solution.
Reviewed on 21/04/2024
Zoho Analytics is a great app, really gather all the info from different sources and combined it...
Zoho Analytics is a great app, really gather all the info from different sources and combined it into a great dashboard. Exporting custom reports is a great feature.
Pros
I see Zoho Analytics as a complete data visualization and reporting solution. Is easy to setup and adding multiple sources is very easy and fast. For all features provided the price is very good.
Cons
Can't there is any con for Zoho Analytics.
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Zoho Reports
Reviewed on 21/08/2018
Pros
Zoho reports features the following functuonalities that provides good data reporti g to business owners and managers.
1. Report templates
2. Drqg and drop functionalities for report creation and customization.
3. Report extraction and sharing.
4. CRM integration
Cons
You may need to have some knowledge in database relationships and SQL, at least the basics. It may feature templates that works to almost all business requirement, however, customizing it or creating an advanced report will need some background in DBMS.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Analytics
Reviewed on 19/02/2024
Pros
The best thing about Analytics is that it connects very well with several data points and it can report on fields that would otherwise be unavailable.
Cons
It is not as user friendly as other reporting tools and not as intuitive.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho Reports have help me prove that we are increasing our overall production to our customers
Reviewed on 17/04/2018
Pros
I like the functionality of the reports feature and the friendly use of them. It has allowed me to show my managers that we are making great progress when it comes to bring in more money, providing faster support resolution times to issues, increased communication for sales and support.
Cons
I currently do not have any cons in regards to Zoho Reports at this time. This feature is solid and I can only tell that it is improving by the day. Great Job!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Way to bring data at one place, understand it and make decesions
Reviewed on 14/09/2022
Pros
1. Easy integration with multiple sources from excel files, cloud databases to social platforms. The sync frequency can be set.
2. Queries, filters, groupings supported on the available data.
3. Easy to visualize the data in various formats like charts and tables.
4. Alerts can be created for reports, data tables, views. Multiple alerts channels supported.
Cons
1. Might be difficult to derive reports if you don't understand basic database queries.
2. Multiple sync settings cannot be applied in a workplace for a single Datasource.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Medium Analytics Tool loaded with various solutions.
Reviewed on 27/11/2023
Pros
The user interface is intuitive, making it easy for both technical and non-technical users to navigate and create reports. The drag-and-drop functionality allows me to quickly build custom dashboards tailored to our specific needs.
Cons
It is quite laggy and reports are quite hard to connect to external data. A lot depends on CRM setup.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Favorite Zoho Feature
Reviewed on 18/11/2017
Pros
This is compatible with Zoho CRM which is awesome! I can easily whip up reports for every aspect of my job. I have customized reports that are sent on a weekly basis to different contractors and departments and I am really considering adding the entire Zoho Office to my small business in the future as we grow. Great customer service.
Cons
Sometimes it’s hard to find the solution to a question. It’s not always as easy as looking it up on google because of the fact that some parts of Zoho require coding. Customer service is readily available to help though, so that is sufficient for me.
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ZOHO REPORTS is FANTABULOUS
Reviewed on 08/02/2018
Don't forget if you are looking to move to ZOHO or current user not using ONE, search for ZOHO ONE,...
Don't forget if you are looking to move to ZOHO or current user not using ONE, search for ZOHO ONE, I save a lot of money every month by using their bundle.
Pros
I know Fantabulous is not a word but I used it to show my excitement over ZOHO REPORTS, after using the system for 9 months, I just started using it and boy is it a great tool. I've been able to merge my data between Books and CRM to pull reports on invoices from Books and match the data in the CRM to show great reports.
Cons
I usually say support is the con on ZOHO products, but I called ZOHO because the information was not pulling correctly, and it was a programming error, after 3 days they found the issue and corrected it, now the data flows like a small creek after a heavy rainfall.