---
description: Learn more about Epicor HCM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Epicor HCM Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [HR Software](/directory/256/human-resources/software) > [Epicor HCM](/software/100334/epicor-hcm)

# Epicor HCM

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> Epicor's cloud HR software helps to foster talent within an organization, recruit new talent, track employee performance and manage the wealth of employee data. It helps improve communication between employees and HR teams through shared landing pages and direct access to data.
> 
> Verdict: Rated **3.8/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Epicor HCM

 Candidate Self Service: Candidates can search and apply for open positions online. Candidate can create job history and skills profiles and attach their resumes. 

  Performance Management: Manage and align employees with corporate goals. Provide appraisals, 360 reviews and rewards.

  Time Tracking: Use online timesheets to track worked hours. This tools is integrated with Absence Tracking and allows you to set overtime rules and project allocations.

  Employee Self-Service: Employees can update their profiles, request time off, manage their benefits enrollment, sign company documents, and enroll in training. 

 Training \& Development: Set up training courses and sessions, manage costs and enrollment, record completion and progress details and get access to complete training history.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 7 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.2/5 | Based on overall reviews |
| Value for Money | 2.8/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Epicor Software
- **Location**: Austin, US
- **Founded**: 1996

## Commercial Context

- **Starting Price**: USD 20,000.00
- **Pricing Details**: Ask an Epicor sales person for product pricing
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Chinese, Czech, English, Finnish, French, German, Hungarian, Italian, Korean, Polish, Russian, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Applicant Tracking
- Benefits Management
- Compensation Management
- Dashboard
- Employee Database
- Employee Profiles
- Employee Self Service
- For Cloud
- HR Management
- Offboarding
- Onboarding
- Payroll Management
- Performance Management
- Recruitment Management
- Self Service Portal
- Succession Planning
- Talent Management
- Time & Attendance
- Time Off Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)

## Related Categories

- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)
- [Workforce Management Software](https://www.getapp.com.au/directory/267/workforce-management/software)
- [HR Analytics Software](https://www.getapp.com.au/directory/1163/hr-analytics/software)
- [PEO Software](https://www.getapp.com.au/directory/3015/peo/software)

## Alternatives

1. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4614 reviews)
2. [BambooHR](https://www.getapp.com.au/software/20517/bamboohr) — 4.6/5 (3108 reviews)
3. [ELMO Software](https://www.getapp.com.au/software/115339/elmo-software) — 4.5/5 (248 reviews)
4. [Workday HCM](https://www.getapp.com.au/software/90783/workday-hcm) — 4.5/5 (1733 reviews)
5. [Zoho People](https://www.getapp.com.au/software/90634/zoho-people) — 4.4/5 (323 reviews)

## Reviews

### "Epicor HCM through Payroll Administrators eyes" — 5.0/5

> **Susan** | *2 May 2019* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: I am a newbie with the Epicor HCM system.  As a payroll finance employee, I was given access to areas of Epicor HCM for reporting and verification of data received in an integration between HCM and ADP payroll software.  I find this system very user friendly and easy to figure navigation on my own without annoying others. The data is presented clearly and is easy to locate.
> 
> **Cons**: I have not found anything as of yet, I am using this system for data verification and reporting only.
> 
> Very positive experience for a novice self teaching navigation through the system.   I have not had to spend a lot of time figuring out where to get the data I am looking for or learning how to report on this.

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### "Use it as it is, don't mess it up" — 4.0/5

> **François** | *13 February 2018* | Pharmaceuticals | Recommendation rating: 6.0/10
> 
> **Pros**: A lot of features, there is also the possibility of customizations, but out-of-the-box it offers a lot and you should not need to change much.
> 
> **Cons**: Stay away from customized code - It will easily take twice as much time as was planned and buggy deliveries are common.  Also keep in mind that in a multi-language environment some architectural choices made in the application's design will bog down performance to the point of crashing nightly jobs.  In an english-only setup this is a non-issue though.
> 
> Centralized employee files across multiple sites, training records, SOP readings documentation, electronic paystubs and more.

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### "Good for small businesses, does not scale well" — 2.0/5

> **Verified Reviewer** | *17 February 2019* | Hospital & Health Care | Recommendation rating: 2.0/10
> 
> **Pros**: A lot of admin options. Can grant permissions by role level security.
> 
> **Cons**: Does not scale well. The IIS pools on the server constantly swell to over 3GB. Frequent freezing and crashing.
> 
> Epicor's HCM offering is solid when you have fewer than 1000 applicants. As your applicant pool and employees grow, you start to notice significant slow downs. Somewhere between 10,000 and 15,000 applicants and 100-200 employees, the software starts experiencing crashes and is constantly overwhelming the IIS pools on the server. The Epicor support staff try to push you to install the next set of patches, but the patches almost always make the problem worse, not better

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### "Epicor is a strong software that being a user of has had many ups and downs" — 5.0/5

> **Ethan** | *10 April 2018*
> 
> **Pros**: Epicor allows scheduling to be super easy. I use it as an employee and viewing my schedule and time sheet are very intuitive and simple to use.
> 
> **Cons**: When the epicor servers go down our store loses most functionality and having to call to get some things authorized is a big hurdle especially with how many stores use epicor

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### "A complete HR Software solution backed by terrific customer support" — 5.0/5

> **John** | *11 May 2016*
> 
> I have used the Epicor HCM solution at a couple of different companies.  If you are looking for a complete "end to end" HRIS that includes applicant tracking, pre-boarding, on-boarding, tracking of the entire life cycle through off-boarding and termination then this software is for you.  What really separates it from other HRIS software I've seen is the ease and completeness of its report writing capabilities

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## Links

- [View on GetApp](https://www.getapp.com.au/software/100334/epicor-hcm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/epicor-hcm/> |
| en-AE | <https://www.getapp.ae/software/100334/epicor-hcm> |
| en-AU | <https://www.getapp.com.au/software/100334/epicor-hcm> |
| en-CA | <https://www.getapp.ca/software/100334/epicor-hcm> |
| en-GB | <https://www.getapp.co.uk/software/100334/epicor-hcm> |
| en-IE | <https://www.getapp.ie/software/100334/epicor-hcm> |
| en-NZ | <https://www.getapp.co.nz/software/100334/epicor-hcm> |
| en-SG | <https://www.getapp.sg/software/100334/epicor-hcm> |
| en-ZA | <https://www.getapp.za.com/software/100334/epicor-hcm> |

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