Findmyshift Reviews

Nice in scheduling rotas and easy access for the staff

none. Only if it can have real time time clock with clients names on it

The customer service is super quick to respond via chat and is always a person, which is very helpful. Usually they can resolve the issue or I can figure out quickly that it's not possible to resolve the issue due to the limitations of the platform. It's also inexpensive compared to other rota systems we've looked at, so I suppose I would say it's value for money. However, I believe you are paying for what you get - a very basic and clunky rota system that is serviceable but not necessarily quality.

The pros listed above are the only two things I like about FMS, so that basically means the cons are everything else. I don't find it to be user friendly for the employee - meaning it is difficult to see your shift pattern, apply for available shifts. The mobile app is unusable and we have to tell employees to use the desktop site at all times, which many find annoying. There's also no way to advertise available shifts in the facility view, only via staff view which I find very strange. We don't use it for timekeeping because there's no function for staff to 'check in' like on other rota systems. We also can't use it for payroll because we have staff working at more than one pay rate, and to adjust this and make exceptions has to be done staff member by staff member. Perhaps it's not only FMS's limitations but the way we build our rota system - I will be upfront that I did not built the rota system, rather inherited it from previous managers.

Easy to edit and change on the fly with our fast changing environments.

Would like if there was an equipment function.

Ease of use. updates quick. easy to understand for first time purchasers.

no comment. no unhappy experiences yet. all round good

Ease of use and the visuals are easy to understand

that it doesnt have an automated rota scheduling option

The quick data it provides. You are able to run an array of reports quickly and efficiently.

How the subscriptions are set in stone. We would like to be able to be quote on having some features and removing others.

We like that it is easy for our employees to use and we can have access 24/7.
Customer service it is quick to help.

We like the least that there is no menu options to print the published schedule

The format is exactly what we needed. It is very easy to use and read. The app works perfectly.

I cannot update shifts in the app. I always have to log into my laptop.

It's very user friendly. You can add comments as reminders for staff

in the time off screen it would be handy if the pop up box remained if you needed to do a screen shot

The easy scheduling and for stores across different provinces. The easy management of hours as per SA law. The overall costing of staff. The easy creating of outlets and staff. LOVE this app!

The rules (exceptions) that you need to write per employee and the fact that is does not incorporate holidays for other countries. The struggle to draw reports per different level

Familiarity, solves 80% of my issues. We use time clock, scheduling, time off management, and some basic reporting.

No regular updates, we have been on this system for 4 years and now it has started to look old compared to more contemporary softwares.

the app is easy to use and great for staff to be able to access their rota and make holiday requests.

making bulk amendments is not easy and can be time consuming,

It is easy to use and simple. You can add the shifts and comments and personalised it to your needs.

Coping shifts is somehow complicated if you share the page with other services.

The easy of work and the way we can track hours worked

Everything with Findmyshift works well, so nothing that i dislike

Easy to use and very well designed for the eye

Nothing negative for me, it works to my teams needs

Such a great application for managing your staff, very easy to use, a great asset to our business and our day to day running of our operation.

Pity you cannot edit rotas from your phone in the app if you are an administrator.

It's easy to use, and always works fine!

It's not intuitive as it seems when it comes to the facilities feature. But apart from that is good!

Its easy to use for both staff and management

When you are manually adding hours/ breaks to the timesheets it doesnt calculate them properly if you dont put the breaks underneath the worked hours

Integrating it into my business was super easy and fast. And the report on hrs of operation makes for better time management

The payment process is a bit different compared to established recurring billing for repeat customers

we found it very easy to use and works very well for us as a business. It helps us track holiday and who is in very well.

The only issue is you cannot do partial sick days ie if someone comes in and leaves halfway through the day.

It makes chainging complicated rotas easy

I would love to be able to give me team leads limited access to their teams within the group I have

It's usability and app is great for both management and staff.

It would be great if they could introduce AI to generate a rota based on the availability of staff.

It is user friendly. We are using it since last two years.

Communication with software provider is not convenient.