---
description: Learn more about MyFeelBack. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MyFeelBack Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [MyFeelBack](/software/100074/myfeelback)

# MyFeelBack

Canonical: https://www.getapp.com.au/software/100074/myfeelback

> MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MyFeelBack

Create your surveys using an intuitive interface.&#10;Ask the right question, to the right person, at the right time.&#10;Collect only the missing data from your CRM.&#10;Activate collected data into your daily tools.&#10;Manage the customer experience in real-time.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: MyFeelBack
- **Founded**: 2011

## Commercial Context

- **Starting Price**: EUR 499.00
- **Pricing Details**: Please contact MyFeelBack for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, United States

## Features

- API
- Complaint Monitoring
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Progress Tracking
- Question Library
- Rater Selection
- Reporting/Analytics
- Self Service Portal
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Integrations (6 total)

- Adobe Campaign
- HubSpot Marketing Hub
- Mailchimp
- Salesforce Marketing Cloud
- SugarCRM
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [360 Degree Feedback Software](https://www.getapp.com.au/directory/1007/360-degree-feedback/software)

## Alternatives

1. [Alchemer](https://www.getapp.com.au/software/9664/alchemer) — 4.5/5 (319 reviews)
2. [Sogolytics](https://www.getapp.com.au/software/108133/sogosurvey) — 4.7/5 (730 reviews)
3. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews)
4. [Press'nXPress](https://www.getapp.com.au/software/2054822/press-nxpress) (0 reviews)
5. [Delighted](https://www.getapp.com.au/software/117403/delighted) — 4.8/5 (57 reviews)

## Reviews

### "Perfect solution" — 5.0/5

> **Manon** | *24 April 2017* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and analyze data very deeply. Implementation and deployment of a smart survey in less than 1 hour without any need for assistance.
> 
> **Cons**: Not being able yet to rank certain results in order of weight.
> 
> The interface is extremely user friendly, the team is ultra reactive and they have been proactive to help us increase our productivity.&#10;It is with great enthusiasm that I recommend MyFeelBack.

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### "Great app we use every day" — 5.0/5

> **Fred** | *13 February 2017* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use
> 
> **Cons**: I can't see any
> 
> MyFeelBack is very easy to use and powerful to empower our customers \! A great app for marketing and sales teams.

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### Review — 5.0/5

> **Mathieu** | *6 March 2019*

## Links

- [View on GetApp](https://www.getapp.com.au/software/100074/myfeelback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/myfeelback/> |
| en-AE | <https://www.getapp.ae/software/100074/myfeelback> |
| en-AU | <https://www.getapp.com.au/software/100074/myfeelback> |
| en-CA | <https://www.getapp.ca/software/100074/myfeelback> |
| en-GB | <https://www.getapp.co.uk/software/100074/myfeelback> |
| en-IE | <https://www.getapp.ie/software/100074/myfeelback> |
| en-NZ | <https://www.getapp.co.nz/software/100074/myfeelback> |
| en-SG | <https://www.getapp.sg/software/100074/myfeelback> |
| en-ZA | <https://www.getapp.za.com/software/100074/myfeelback> |
| es | <https://www.getapp.es/software/100074/myfeelback> |
| es-CL | <https://www.getapp.cl/software/100074/myfeelback> |
| es-CO | <https://www.getapp.com.co/software/100074/myfeelback> |
| es-MX | <https://www.getapp.com.mx/software/100074/myfeelback> |
| fr | <https://www.getapp.fr/software/100074/myfeelback> |
| fr-BE | <https://fr.getapp.be/software/100074/myfeelback> |
| fr-CA | <https://fr.getapp.ca/software/100074/myfeelback> |

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