---
description: See our list of the best Complaint Management Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complaint Management Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)

# Complaint Management Software

Canonical: https://www.getapp.com.au/directory/841/complaint-management/software

Page: 1 / 5\
Next: [Next page](https://www.getapp.com.au/directory/841/complaint-management/software?page=2)

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## Products

1. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
2. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
3. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.6/5 (792 reviews) — A complete IT service management (ITSM) tool for business
4. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (183 reviews) — AI-powered ticketing system
5. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
6. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
7. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
8. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1002 reviews) — All in one business management workspace
9. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
10. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (828 reviews) — AI powered customer service management platform
11. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (775 reviews) — IT service platform for unified support
12. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
13. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
14. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
15. [MasterControl Quality Excellence](https://www.getapp.com.au/software/104305/mastercontrol) — 4.5/5 (539 reviews) — Cloud-based quality management system for life sciences.
16. [Smartsupp](https://www.getapp.com.au/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
17. [Vtiger CRM](https://www.getapp.com.au/software/10283/vtiger-crm) — 4.3/5 (338 reviews) — All-in-one CRM for small businesses
18. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
19. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
20. [SAP Customer Experience](https://www.getapp.com.au/software/90379/sap-crm) — 4.3/5 (245 reviews) — Enterprise CRM software
21. [LogMeIn Resolve](https://www.getapp.com.au/software/2055969/goto-resolve) — 4.4/5 (215 reviews) — Unified endpoint management for IT teams and MSPs.
22. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
23. [Missive](https://www.getapp.com.au/software/2057204/missive) — 4.9/5 (184 reviews) — Collaborative inbox for teams
24. [Ideagen Quality Management](https://www.getapp.com.au/software/104385/q-pulse) — 4.5/5 (178 reviews) — Quality, compliance, safety and risk management
25. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.

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Page: 1 / 5\
Next: [Next page](https://www.getapp.com.au/directory/841/complaint-management/software?page=2)

## Related Categories

- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/841/complaint-management/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
| de-AT | <https://www.getapp.at/directory/841/complaint-management/software> |
| en | <https://www.getapp.com/customer-service-support-software/complaint-management/> |
| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/841/complaint-management/software> |
| en-SG | <https://www.getapp.sg/directory/841/complaint-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/841/complaint-management/software> |
| es | <https://www.getapp.es/directory/841/complaint-management/software> |
| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
| pt-PT | <https://www.getapp.pt/directory/841/complaint-management/software> |

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