---
description: See our list of the best Complaint Management Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complaint Management Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)

# Complaint Management Software

Canonical: https://www.getapp.com.au/directory/841/complaint-management/software

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## Products

1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
2. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
3. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
4. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
5. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
6. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
7. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
8. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
9. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
10. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
11. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
12. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
13. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
14. [MasterControl Quality Excellence](https://www.getapp.com.au/software/104305/mastercontrol) — 4.5/5 (540 reviews) — Quality Management with Life Sciences-Specialized AI
15. [Smartsupp](https://www.getapp.com.au/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
16. [Vtiger CRM](https://www.getapp.com.au/software/10283/vtiger-crm) — 4.3/5 (339 reviews) — All-in-one CRM for small businesses
17. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (292 reviews) — AI-enabled customer service platform for collaboration
18. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
19. [SAP Customer Experience](https://www.getapp.com.au/software/90379/sap-crm) — 4.3/5 (246 reviews) — Enterprise CRM software
20. [LogMeIn Resolve](https://www.getapp.com.au/software/2055969/goto-resolve) — 4.4/5 (216 reviews) — Unified endpoint management for IT teams and MSPs.
21. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
22. [Missive](https://www.getapp.com.au/software/2057204/missive) — 4.9/5 (184 reviews) — Shared inbox and team chat for collaborative email.
23. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (183 reviews) — AI-powered ticketing system
24. [Ideagen Quality Management](https://www.getapp.com.au/software/104385/Ideagen-Quality-Management) — 4.5/5 (178 reviews) — Quality, compliance, safety and risk management
25. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.

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Next: [Next page](https://www.getapp.com.au/directory/841/complaint-management/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/841/complaint-management/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
| de-AT | <https://www.getapp.at/directory/841/complaint-management/software> |
| en | <https://www.getapp.com/customer-service-support-software/complaint-management/> |
| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/841/complaint-management/software> |
| en-SG | <https://www.getapp.sg/directory/841/complaint-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/841/complaint-management/software> |
| es | <https://www.getapp.es/directory/841/complaint-management/software> |
| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
| pt-PT | <https://www.getapp.pt/directory/841/complaint-management/software> |

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