Complaint Management Software
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Here's our list of apps for Complaint Management Software. Filters help you narrow down the results to find exactly what you’re looking for.
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132 Software options
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.
Read more about Zendesk Suite
Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.
Read more about Zoho Desk
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!
Read more about Issuetrak
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.
Read more about HelpDesk
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more.
Read more about InvGate Service Management
Freshservice is a multi-channel solution to resolve issues raised by users with powerful automation capabilities to categorize, prioritize and assign issues
Read more about Freshservice
Cority provides Complaint Management solutions for businesses, ensuring compliance, driving improvement, and enhancing customer satisfaction. Our software simplifies processes, improves responsiveness, and enables data-driven decisions to prevent future issues.
Read more about Cority
With CQ's complaint Management Software, you can have comprehensive control over how customer complaints are collected, recorded, reported, and tracked in compliance with industry guidelines and regulations. Contact us to know all features and configurability to address your specific requirements.
Read more about ComplianceQuest
Freshdesk is a cloud-based complaint management software that helps businesses resolve complaints across email, web, phone, chat, and social media.
Read more about Freshdesk
LiveAgent is a web-based complaint management solution. It helps businesses manage customer interactions via multi channel support tickets. This help desk software is a leader in delivering excellent customer service and customer satisfaction.
Start with a 1 month free trial, no credit card required
Read more about LiveAgent
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.
Read more about Bitrix24
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
Read more about TeamSupport
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.
Read more about Apptivo
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX
Read more about NICE CXone
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
MasterControl's customer complaint management system helps thousands of companies ensure timely response to complaints about their product. This is crucial in the life science industry, where safety of patients is a top priority.
Read more about MasterControl Quality Excellence
Customers need to communicate with your team when they run into potential issues. Offering live chat for teams of agents with conversation history, Facebook and email Integration, a contact form, and much more, Smartsupp delivers very powerful tools built for complaint management and customer care.
Read more about Smartsupp
Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.
Read more about Vtiger CRM
Front is a complaint management solution that enables support, sales, and account management teams to solve customer inquiries at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.
Read more about Front
Understand customers, boost productivity, and reduce costs with the world's most advanced, AI-driven platform for complaint management.
Read more about XM for Customer Experience
SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.
Read more about SAP Customer Experience
Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.
Read more about GoTo Resolve
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.
Read more about Vivantio