---
description: See our list of the best Complaint Management Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complaint Management Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)

# Complaint Management Software

Canonical: https://www.getapp.com.au/directory/841/complaint-management/software

Page: 1 / 5\
Next: [Next page](https://www.getapp.com.au/directory/841/complaint-management/software?page=2)

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## Products

1. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
2. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4083 reviews) — AI powered customer service across all channels
4. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (753 reviews) — A complete IT service management (ITSM) tool for business
5. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
6. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
7. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
8. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
9. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
10. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
11. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
12. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
13. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
14. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
15. [MasterControl Quality Excellence](https://www.getapp.com.au/software/104305/mastercontrol) — 4.5/5 (535 reviews) — Cloud-based quality management system for life sciences.
16. [Smartsupp](https://www.getapp.com.au/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
17. [Vtiger CRM](https://www.getapp.com.au/software/10283/vtiger-crm) — 4.3/5 (337 reviews) — All-in-one CRM for small businesses
18. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (287 reviews) — AI-enabled customer service platform for collaboration
19. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
20. [SAP Customer Experience](https://www.getapp.com.au/software/90379/sap-crm) — 4.3/5 (245 reviews) — Enterprise CRM software
21. [LogMeIn Resolve](https://www.getapp.com.au/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Unified endpoint management for IT teams and MSPs.
22. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
23. [Missive](https://www.getapp.com.au/software/2057204/missive) — 4.9/5 (184 reviews) — Collaborative inbox for teams
24. [Ideagen Quality Management](https://www.getapp.com.au/software/104385/q-pulse) — 4.5/5 (178 reviews) — Quality, compliance, safety and risk management
25. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.

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Page: 1 / 5\
Next: [Next page](https://www.getapp.com.au/directory/841/complaint-management/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/841/complaint-management/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/841/complaint-management/software> |
| de-AT | <https://www.getapp.at/directory/841/complaint-management/software> |
| en | <https://www.getapp.com/customer-service-support-software/complaint-management/> |
| en-AE | <https://www.getapp.ae/directory/841/complaint-management/software> |
| en-AU | <https://www.getapp.com.au/directory/841/complaint-management/software> |
| en-CA | <https://www.getapp.ca/directory/841/complaint-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/841/complaint-management/software> |
| en-IE | <https://www.getapp.ie/directory/841/complaint-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/841/complaint-management/software> |
| en-SG | <https://www.getapp.sg/directory/841/complaint-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/841/complaint-management/software> |
| es | <https://www.getapp.es/directory/841/complaint-management/software> |
| es-CL | <https://www.getapp.cl/directory/841/complaint-management/software> |
| es-CO | <https://www.getapp.com.co/directory/841/complaint-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/841/complaint-management/software> |
| fr | <https://www.getapp.fr/directory/841/complaint-management/software> |
| fr-BE | <https://fr.getapp.be/directory/841/complaint-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/841/complaint-management/software> |
| nl | <https://www.getapp.nl/directory/841/complaint-management/software> |
| nl-BE | <https://www.getapp.be/directory/841/complaint-management/software> |
| pt | <https://www.getapp.com.br/directory/841/complaint-management/software> |
| pt-PT | <https://www.getapp.pt/directory/841/complaint-management/software> |

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