Customer Engagement Software

Customer Engagement & Insights for Social Brands

CX Social from Clarabridge - formerly Engagor - is a customer engagement and insights platform for social brands and enterprises Read more about Clarabridge CX Social

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Como

End-to-End Customer Engagement Inside Your POS

Como Sense is a cloud-based customer management solution which provides the tools to manage customer engagement and loyalty, with POS and email integration Read more about Como

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Qualifio

Data collection & interactive content creation made easy

Qualifio is a data collection and interactive marketing SaaS platform. It allows brands, media and agencies to easily create and publish quizzes, polls, contests, personality tests and 50+ other viral content formats on their websites, mobile apps, and social media. Read more about Qualifio

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SmartKarrot

Comprehensive Product and Customer Success Platform

SmartKarrot is an integrated Product Success and Customer Success Platform, which assists businesses with customer experience management and behavioral analytics. Key features include account health monitoring, granular segmentation, feedback collection and notifications. Read more about SmartKarrot

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Moxie Concierge

Connect Employees, Collaborate, and Share Knowledge

Concierge, Moxie's secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. Read more about Moxie Concierge

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360 WiFi

Wifi marketing & customer acquisition for bars & restaurants

360 Wifi from Kingdon is an automated marketing software that helps restaurants & bars to attract new customers and increase average ticket size Read more about 360 WiFi

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Ambassify

Advocate marketing for brands

Ambassify helps to identify brand advocates and encourage them to generate positive word-of-mouth through referrals, reviews, testimonials, social shares, etc. Read more about Ambassify

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IVCbox

Customer communication tool with live chat & video calls

IVCBox is a communication platform for businesses which offers live chat, video calling, and file sharing for customer support. The cloud-based chat widget can be customized and added to any website in order to aid businesses in communicating with customers & resolving support queries in real time. Read more about IVCbox

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ServiceGuru Kiosk

Kiosk solution for customer service feedback collection

ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk

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Amity

The Most Powerful Customer Success Software.

Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Read more about Amity

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Agendize

Agendize Appointment Scheduling

Agendize is a cloud-based appointment scheduling & customer engagement solution which includes a CRM, live chat, click-to-call, custom forms, appointment booking widgets, mobile apps, and more Read more about Agendize

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Convertize AB Testing

A/B Testing Made Simple

Convertize is the easiest way to AB Test your ideas. Change anything on your website and measure the results. Read more about Convertize AB Testing

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PushAd

Push notifications for customer engagement

The main reason to use Pushad is possibility to create tailor-made triggers allowing automated delivery of personalized push notifications. Read more about PushAd

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RandomPicker

Online random generator for raffles & giveaways

RandomPicker is an online random generator for drawing winners for unbiased raffles, sweepstakes, & giveaways Read more about RandomPicker

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Picnic

Gamification for community engagement

Picnic is a gamification platform to help businesses drive customer loyalty and engagement through points, leaderboards, goal tracking, and more Read more about Picnic

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uptain

Abandonded shopping cart recovery for eCommerce

uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, OXID, Shopify, JTL, Plentymarkets etc. Read more about uptain

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AppFollow

App store optimization and review management solution

AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow

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Sendlane

Email marketing automation for eCommerce Stores!

Short Description Behavior-based automation proven to help turn email marketing into your #1 growth engine for your eCommerce store. Read more about Sendlane

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VeriShow

Video Chat, Cobrowsing, Screen sharing, Certified signature

Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. Read more about VeriShow

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Creedenz CXM

Pushes customer engagement further than traditional CRMs

Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more Read more about Creedenz CXM

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Yieldify

Customer journeys made personal

We help e-commerce marketers generate more sales by making it easy for them to optimise their customer journeys Read more about Yieldify

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Lob

Automated print and mail solution for omni-channel marketing

Lob is a software platform that integrates with your marketing stack to automate the creation and delivery of relevant, personalized direct mail as a part of your campaigns. Read more about Lob

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Qualaroo

Customer insight surveys and analysis

Qualaroo is a customer feedback software that helps to gather and understand customer insights through targeted website surveys and analytics. Read more about Qualaroo

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INXPO

Create end-to-end online event experiences that inspire audiences to action.

INXPO’s Event Cloud® empowers organizations to leverage video to reach their stakeholders through engaging online events — on any device, at any time. Our solutions for Marketing, Corporate Communications, Training and Sales Enablement are trusted by many of the world's most esteemed enterprises, including Aon, Cisco, Gap, Microsoft and... Read more about INXPO

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Promoter.io

Net Promoter Score & customer experience management software

Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS. Read more about Promoter.io

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Mobile Locker

Sales enablement platform that manages & shares sales aids

Mobile Locker is a sales enablement platform that helps businesses manage, share, & distribute sales aids & marketing materials. The solution comes with features such as lead capture, a visual dashboard, analytics, personalized forms, search tools, follow-ups, an engagement tracker, and more. Read more about Mobile Locker

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Airim

Smart Customer Education

Airim is a cloud-based customer engagement solution designed to help enterprises educate customers quickly on their website or app based on user intent and past browsing behavior. Read more about Airim

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Assessment Generator

Assessment scoring, survey and feedback tool for coaches

Assessment Generator is a cloud-based assessment management solution which helps coaches and small businesses with online quiz, assessment, and survey creation. Key features include feedback management, customizable branding, employee review, audience segmentation, and reporting. Read more about Assessment Generator

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Get Satisfaction

Drive Customer Engagement

Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive... Read more about Get Satisfaction

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Audiense

Consumer insights & marketing platform for Twitter

Audiense (formerly SocialBro) is a marketing platform for Twitter that enables users to analayze and engage with their Twitter community Read more about Audiense

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Interakt

Supercharged Customer Engagement and Support platform.

Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications Read more about Interakt

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Entytle

Predictive analytics and data feedback software

Entytle is a Cloud-based software designed to help grow your B2B business through predictive analytics. Identify opportunities with your existing customers. Read more about Entytle

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SAP Digital CRM

Simple but powerful CRM ready to grow with your business

SAP Digital CRM is designed to help smaller sales teams work more efficiently and sell smarter. Get up and running in minutes! 30 day trial. Read more about SAP Digital CRM

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Woobox

Customer engagement app suite for social media promotions

Interactive social media apps for sweepstakes, contests, drawings, and polls with unique features for Facebook, Twitter, YouTube, Instagram, Pinterest, and more Read more about Woobox

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Toonimo

Audio-Visual Guidance to your Website

Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user... Read more about Toonimo

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SightMill

Net Promoter Score (NPS) survey platform

SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement Read more about SightMill

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Gleantap

Customer engagement platform for e-commerce & hospitality

Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications & email campaigns Read more about Gleantap

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Kilterly

Customer Success Software

Kilterly is a customer success software which helps businesses of all sizes manage & maintain customer engagement & loyalty with centralized data insight & automated communication tools such as onboarding & retention campaigns, surveys, and scoring alerts. Read more about Kilterly

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ServiceDock

Customer experience management for retail & service chains

ServiceDock helps multi-unit businesses like retail chains & restaurant groups monitor and improve the customer experience in their stores. Capture more feedback via our messaging-based surveys, get insights instantly in our live dashboard and retain more customers by following up in real-time. Read more about ServiceDock

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Messenger Communication Platform

Customer Communication Platform to increase your CSAT

The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram Read more about Messenger Communication Platform

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PathFactory

3

Give your B2B buyers frictionless buying experiences

PathFactory is a Content Insight & Activation Platform that delivers the on-demand experience for B2B by enabling buyers with the most relevant information at every step of their unique journey. Read more about PathFactory

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Antlere

3

Multi-channel Net Promoter Score (NPS) survey software

Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty Read more about Antlere

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Adxstudio Portals

Microsoft Dynamics CRM-integrated web portals

Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors Read more about Adxstudio Portals

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Vivocha

Next Generation Customer Interaction Platform

Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects and customers right on the website, Mobile App, or messaging platform using any combination of Video, Voice, Chat, and collaboration tools. Read more about Vivocha

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Survata

Consumer research made simple.

Survata runs consumer surveys for businesses. You create a survey on our site, then we find targeted respondents to answer the survey. This finally makes consumer research simple. We offer quality results in a fast (sometimes 24 hour turnaround) and affordable (only $1.00/respondent) manner. Read more about Survata

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Callmaker

Automatic callbacks for website visitors within 25 seconds

Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted Read more about Callmaker

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Optinize

Visual customer engagement platform

Optinize is a visual customer engagement platform that empowers marketers to deliver highly targeted and personalized messages across channels and devices Read more about Optinize

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Dimelo

Unified management tool for customer service conversations

Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform Read more about Dimelo

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BEYABLE

On-site re-engagement tools for E-commerce & brands

BEYABLE is a set of on-site engagement and retargeting modules that allow e-commerce and brands to increase their conversion rate with real-time customization Read more about BEYABLE

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Baremetrics

Subscription analytics & insights for Stripe,Braintree +more

Baremetrics pulls data from your Stripe account to provide you with a variety of metrics. Build customer profiles, send email reports & notifications, and more. Read more about Baremetrics

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CustomerGauge

Net Promoter Score® to measure, act, monetize and grow your customer base.

CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place – end-to-end and fully integrated – a program can be up and running much faster than comparable in-house programs. It sends over 5 million emails on... Read more about CustomerGauge

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Nosto

Personalized shopping experiences for e-commerce businesses

Personalized marketing tools with emails, popups, Facebook ads, and product recommendations for e-commerce businesses Read more about Nosto

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Whisbi

The power of Live Engagement

Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. Read more about Whisbi

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Tour My App

Increase user activation and engagement

Improve user engagement by displaying in-app guided tours that help users perform tasks in your web application. Show a “getting started” tour when they log in for the first time. Highlight advanced or unused features when the time is right. Read more about Tour My App

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Akita

Customer Success Software

Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more. Read more about Akita

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Message Mate

Secure texting solution for business websites

Message Mate - by Owner Listens - is a simple, mobile-friendly solution for e-commerce websites allowing customers to safely text with businesses with one tap Read more about Message Mate

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LiveHelp

Live chat platform for customer care & customer engagement

LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries Read more about LiveHelp

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Xperience

Cloud-based contact center solution

Altitude Xperience is a cloud-based contact center solution that provides real-time analytics support to campaign managers Read more about Xperience

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Resulticks

Omnichannel, data-driven marketing automation platform

Resulticks is a marketing automation platform powered by local or third party data sources, machine learning and AI that enables brands across industries to leverage a real time conversation marketing cloud for the creation, management, tracking, and reporting of campaigns across multiple channels Read more about Resulticks

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Preferrd

Professional reviews management with full Google integration

Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd

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FreshLime

Customer retention data platform

FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts. Read more about FreshLime

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WorldCard Team

Contact management solution for small to medium businesses

WorldCard Team is a contact management solution designed to help small to medium organizations gather and store contact information through scanning of business cards. Key features include multilingual card recognition, user account management, data synchronization, and classification. Read more about WorldCard Team

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Panviva

Knowledge management solution for businesses

Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Read more about Panviva

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Boostools