---
description: See our list of the best Customer Engagement Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Engagement Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

# Customer Engagement Software

Canonical: https://www.getapp.com.au/directory/650/customer-engagement/software

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6964 reviews) — Customer relationship management solution
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
4. [SurveySparrow](https://www.getapp.com.au/software/111349/surveysparrow) — 4.4/5 (121 reviews) — Software for creating and managing feedback and surveys
5. [Zoho CRM Plus](https://www.getapp.com.au/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Unified Customer Experience platform
6. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.8/5 (5 reviews) — AI-powered support platform for unified service
7. [White Label Loyalty](https://www.getapp.com.au/software/2039047/white-label-loyalty-platform) — 4.7/5 (15 reviews) — Simple solution for complex needs
8. [Sinch Engage](https://www.getapp.com.au/software/119059/messenger-communication-platform) — 4.4/5 (44 reviews) — All-in-one messaging platform for SMS, MMS, RCS \& WhatsApp
9. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
10. [OnRamp](https://www.getapp.com.au/software/2064340/onramp) — 5.0/5 (1 reviews) — B2B organizations with high-touch customer onboarding
11. [Solitics](https://www.getapp.com.au/software/2055232/solitics) — 4.2/5 (11 reviews) — Personalised, real-time journeys for fintech and iGaming.
12. [Quizell](https://www.getapp.com.au/software/2051262/quizell) — 5.0/5 (20 reviews) — Turn personalized product recommendations into sales\!
13. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews) — A single place for team communication and workflows
14. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4058 reviews) — Mobile messaging platform
15. [Hootsuite](https://www.getapp.com.au/software/20432/hootsuite) — 4.4/5 (3795 reviews) — Social media management \& scheduling for SMBs and enterprise
16. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Cloud-based CRM solution for salespeople
17. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
18. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
19. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
20. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
21. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (945 reviews) — Interactive form builder for data collection
22. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
23. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
24. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
25. [SendGrid](https://www.getapp.com.au/software/20507/sendgrid) — 4.2/5 (752 reviews) — Delivers reliable email at scale for businesses

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Next: [Next page](https://www.getapp.com.au/directory/650/customer-engagement/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Customer Success Software](https://www.getapp.com.au/directory/959/customer-success/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/650/customer-engagement/software> |
| de-AT | <https://www.getapp.at/directory/650/customer-engagement/software> |
| en | <https://www.getapp.com/customer-management-software/customer-engagement/> |
| en-AE | <https://www.getapp.ae/directory/650/customer-engagement/software> |
| en-AU | <https://www.getapp.com.au/directory/650/customer-engagement/software> |
| en-CA | <https://www.getapp.ca/directory/650/customer-engagement/software> |
| en-GB | <https://www.getapp.co.uk/directory/650/customer-engagement/software> |
| en-IE | <https://www.getapp.ie/directory/650/customer-engagement/software> |
| en-NZ | <https://www.getapp.co.nz/directory/650/customer-engagement/software> |
| en-SG | <https://www.getapp.sg/directory/650/customer-engagement/software> |
| en-ZA | <https://www.getapp.za.com/directory/650/customer-engagement/software> |
| es | <https://www.getapp.es/directory/650/customer-engagement/software> |
| es-CL | <https://www.getapp.cl/directory/650/customer-engagement/software> |
| es-CO | <https://www.getapp.com.co/directory/650/customer-engagement/software> |
| es-MX | <https://www.getapp.com.mx/directory/650/customer-engagement/software> |
| fr | <https://www.getapp.fr/directory/650/customer-engagement/software> |
| fr-BE | <https://fr.getapp.be/directory/650/customer-engagement/software> |
| fr-CA | <https://fr.getapp.ca/directory/650/customer-engagement/software> |
| nl | <https://www.getapp.nl/directory/650/customer-engagement/software> |
| nl-BE | <https://www.getapp.be/directory/650/customer-engagement/software> |
| pt | <https://www.getapp.com.br/directory/650/customer-engagement/software> |
| pt-PT | <https://www.getapp.pt/directory/650/customer-engagement/software> |

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