---
description: See our list of the best Customer Engagement Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Engagement Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

# Customer Engagement Software

Canonical: https://www.getapp.com.au/directory/650/customer-engagement/software

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Next: [Next page](https://www.getapp.com.au/directory/650/customer-engagement/software?page=2)

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## Products

1. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6994 reviews) — Customer relationship management solution
2. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
4. [Zoho CRM Plus](https://www.getapp.com.au/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Unified Customer Experience platform
5. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
6. [Quizell](https://www.getapp.com.au/software/2051262/quizell) — 5.0/5 (20 reviews) — Turn personalized product recommendations into sales\!
7. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24185 reviews) — A single place for team communication and workflows
8. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4063 reviews) — Mobile messaging platform
9. [Hootsuite](https://www.getapp.com.au/software/20432/hootsuite) — 4.4/5 (3801 reviews) — Social media management \& scheduling for SMBs and enterprise
10. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3058 reviews) — Cloud-based CRM solution for salespeople
11. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
12. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
13. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
14. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
15. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
16. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (974 reviews) — Interactive form builder for data collection
17. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.6/5 (910 reviews) — Integrated sales \& marketing software for growing teams
18. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
19. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (828 reviews) — AI powered customer service management platform
20. [SendGrid](https://www.getapp.com.au/software/20507/sendgrid) — 4.2/5 (753 reviews) — Delivers reliable email at scale for businesses
21. [Sogolytics](https://www.getapp.com.au/software/108133/sogosurvey) — 4.7/5 (729 reviews) — Customer and employee experience management platform.
22. [Marketo Engage](https://www.getapp.com.au/software/990/marketo-lead-management) — 4.3/5 (713 reviews) — AI-powered marketing automation platform
23. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
24. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (705 reviews) — AI Agents for Multi-Location Brands
25. [Weave](https://www.getapp.com.au/software/121867/weave) — 4.3/5 (673 reviews) — Customer communication and appointment scheduling solution

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Next: [Next page](https://www.getapp.com.au/directory/650/customer-engagement/software?page=2)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Customer Success Software](https://www.getapp.com.au/directory/959/customer-success/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/650/customer-engagement/software> |
| de-AT | <https://www.getapp.at/directory/650/customer-engagement/software> |
| en | <https://www.getapp.com/customer-management-software/customer-engagement/> |
| en-AE | <https://www.getapp.ae/directory/650/customer-engagement/software> |
| en-AU | <https://www.getapp.com.au/directory/650/customer-engagement/software> |
| en-CA | <https://www.getapp.ca/directory/650/customer-engagement/software> |
| en-GB | <https://www.getapp.co.uk/directory/650/customer-engagement/software> |
| en-IE | <https://www.getapp.ie/directory/650/customer-engagement/software> |
| en-NZ | <https://www.getapp.co.nz/directory/650/customer-engagement/software> |
| en-SG | <https://www.getapp.sg/directory/650/customer-engagement/software> |
| en-ZA | <https://www.getapp.za.com/directory/650/customer-engagement/software> |
| es | <https://www.getapp.es/directory/650/customer-engagement/software> |
| es-CL | <https://www.getapp.cl/directory/650/customer-engagement/software> |
| es-CO | <https://www.getapp.com.co/directory/650/customer-engagement/software> |
| es-MX | <https://www.getapp.com.mx/directory/650/customer-engagement/software> |
| fr | <https://www.getapp.fr/directory/650/customer-engagement/software> |
| fr-BE | <https://fr.getapp.be/directory/650/customer-engagement/software> |
| fr-CA | <https://fr.getapp.ca/directory/650/customer-engagement/software> |
| nl | <https://www.getapp.nl/directory/650/customer-engagement/software> |
| nl-BE | <https://www.getapp.be/directory/650/customer-engagement/software> |
| pt | <https://www.getapp.com.br/directory/650/customer-engagement/software> |
| pt-PT | <https://www.getapp.pt/directory/650/customer-engagement/software> |

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