---
description: See our list of the best Customer Engagement Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Engagement Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

# Customer Engagement Software

Canonical: https://www.getapp.com.au/directory/650/customer-engagement/software

Page: 1 / 27\
Next: [Next page](https://www.getapp.com.au/directory/650/customer-engagement/software?page=2)

-----

## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6982 reviews) — Customer relationship management solution
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4083 reviews) — AI powered customer service across all channels
4. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
5. [Zoho CRM Plus](https://www.getapp.com.au/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Unified Customer Experience platform
6. [Sinch Engage](https://www.getapp.com.au/software/119059/messenger-communication-platform) — 4.4/5 (44 reviews) — All-in-one messaging platform for SMS, MMS, RCS \& WhatsApp
7. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
8. [White Label Loyalty](https://www.getapp.com.au/software/2039047/white-label-loyalty-platform) — 4.8/5 (16 reviews) — Simple solution for complex needs
9. [Quizell](https://www.getapp.com.au/software/2051262/quizell) — 5.0/5 (20 reviews) — Turn personalized product recommendations into sales\!
10. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24146 reviews) — A single place for team communication and workflows
11. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4060 reviews) — Mobile messaging platform
12. [Hootsuite](https://www.getapp.com.au/software/20432/hootsuite) — 4.4/5 (3799 reviews) — Social media management \& scheduling for SMBs and enterprise
13. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3056 reviews) — Cloud-based CRM solution for salespeople
14. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
15. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
16. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
17. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
18. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (971 reviews) — Interactive form builder for data collection
19. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (908 reviews) — Integrated sales \& marketing software for growing teams
20. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
21. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
22. [SendGrid](https://www.getapp.com.au/software/20507/sendgrid) — 4.2/5 (753 reviews) — Delivers reliable email at scale for businesses
23. [Sogolytics](https://www.getapp.com.au/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Customer and employee experience management platform.
24. [Marketo Engage](https://www.getapp.com.au/software/990/marketo-lead-management) — 4.3/5 (711 reviews) — AI-powered marketing automation platform
25. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts

-----

Page: 1 / 27\
Next: [Next page](https://www.getapp.com.au/directory/650/customer-engagement/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/650/customer-engagement/software> |
| de-AT | <https://www.getapp.at/directory/650/customer-engagement/software> |
| en | <https://www.getapp.com/customer-management-software/customer-engagement/> |
| en-AE | <https://www.getapp.ae/directory/650/customer-engagement/software> |
| en-AU | <https://www.getapp.com.au/directory/650/customer-engagement/software> |
| en-CA | <https://www.getapp.ca/directory/650/customer-engagement/software> |
| en-GB | <https://www.getapp.co.uk/directory/650/customer-engagement/software> |
| en-IE | <https://www.getapp.ie/directory/650/customer-engagement/software> |
| en-NZ | <https://www.getapp.co.nz/directory/650/customer-engagement/software> |
| en-SG | <https://www.getapp.sg/directory/650/customer-engagement/software> |
| en-ZA | <https://www.getapp.za.com/directory/650/customer-engagement/software> |
| es | <https://www.getapp.es/directory/650/customer-engagement/software> |
| es-CL | <https://www.getapp.cl/directory/650/customer-engagement/software> |
| es-CO | <https://www.getapp.com.co/directory/650/customer-engagement/software> |
| es-MX | <https://www.getapp.com.mx/directory/650/customer-engagement/software> |
| fr | <https://www.getapp.fr/directory/650/customer-engagement/software> |
| fr-BE | <https://fr.getapp.be/directory/650/customer-engagement/software> |
| fr-CA | <https://fr.getapp.ca/directory/650/customer-engagement/software> |
| nl | <https://www.getapp.nl/directory/650/customer-engagement/software> |
| nl-BE | <https://www.getapp.be/directory/650/customer-engagement/software> |
| pt | <https://www.getapp.com.br/directory/650/customer-engagement/software> |
| pt-PT | <https://www.getapp.pt/directory/650/customer-engagement/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Australia","url":"https://www.getapp.com.au/","@id":"https://www.getapp.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Engagement Software","description":"See our list of the best Customer Engagement Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.","url":"https://www.getapp.com.au/directory/650/customer-engagement/software","about":{"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#breadcrumblist"},"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"},"mainEntity":{"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#itemlist"}},{"@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"https://www.getapp.com.au/directory/650/customer-engagement/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Customer Engagement Software - Prices &amp; Reviews | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/directory/650/customer-engagement/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"Zoho CRM","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.getapp.com.au/software/9908/zoho-crm","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"Text","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.getapp.com.au/software/2082384/text-app","@type":"ListItem"},{"name":"Zoho CRM Plus","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cb665c56-b3db-44dc-a622-82caee9e2597.jpeg","url":"https://www.getapp.com.au/software/113643/zoho-crmplus","@type":"ListItem"},{"name":"Sinch Engage","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c165b27-f956-4a73-99c0-1a784ae02403.png","url":"https://www.getapp.com.au/software/119059/messenger-communication-platform","@type":"ListItem"},{"name":"Freshdesk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"White Label Loyalty","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bac4a9e5-ffb5-49fe-833a-0d41f7ad463e.jpeg","url":"https://www.getapp.com.au/software/2039047/white-label-loyalty-platform","@type":"ListItem"},{"name":"Quizell","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94af2039-6040-45a6-bb2b-a757f77275d9.png","url":"https://www.getapp.com.au/software/2051262/quizell","@type":"ListItem"},{"name":"Slack","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.com.au/software/91563/slack","@type":"ListItem"},{"name":"Viber","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4332bc-47f9-4972-bd06-6bff7ca5b92c.png","url":"https://www.getapp.com.au/software/2049588/viber","@type":"ListItem"},{"name":"Hootsuite","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d71f9a1-f8f7-45b0-b89c-6bb322769000.png","url":"https://www.getapp.com.au/software/20432/hootsuite","@type":"ListItem"},{"name":"Pipedrive","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.com.au/software/90507/pipedrive","@type":"ListItem"},{"name":"LiveAgent","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.com.au/software/8385/livechat","@type":"ListItem"},{"name":"Text Request","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.getapp.com.au/software/2051851/text-request","@type":"ListItem"},{"name":"Intercom","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"Typeform","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.getapp.com.au/software/91581/typeform","@type":"ListItem"},{"name":"EngageBay CRM","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.com.au/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.com.au/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.com.au/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"SendGrid","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5bf507c-0f6d-4cd2-ad3a-4ea41f95ab25.jpeg","url":"https://www.getapp.com.au/software/20507/sendgrid","@type":"ListItem"},{"name":"Sogolytics","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2870199f-b57a-4f48-8c30-b1660c8c8060.png","url":"https://www.getapp.com.au/software/108133/sogosurvey","@type":"ListItem"},{"name":"Marketo Engage","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/199791ad-8770-493d-bb55-98544cc98cf7.png","url":"https://www.getapp.com.au/software/990/marketo-lead-management","@type":"ListItem"},{"name":"Apptivo","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.getapp.com.au/software/2046686/apptivo","@type":"ListItem"}],"numberOfItems":25}
</script>