Learn why GetApp is free

Customer Experience Software

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Here's our list of apps for Customer Experience Software. Filters help you narrow down the results to find exactly what you’re looking for.

Sort by

705 Software options

Survicate

Effortlessly collect continuous customer feedback at scale

Survey software for customer-centric businesses to collect continuous insights at scale. Survicate enables creating surveys in minutes, real-time analysis, and acting on feedback to optimize operations and elevate customer experience. Read more about Survicate

InMoment

Customer and employee experience management software

InMoment is a modern Customer Experience (CX) solution that combines data, technology, and human expertise. InMoment's data scientist- and PhD-led Strategic Insights team goes beyond technology to help companies recognize and prove the power and value of experience initiatives. Read more about InMoment

Fullstory

Every data point has a story to tell

Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty. Read more about Fullstory

Zoho CRM Plus

Unified Customer Experience platform

Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus

Call Journey

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

Advanced, continuous customer intelligence derived directly from customer interactions. Read more about Call Journey

Pipedrive

CRM built by salespeople, for salespeople

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive

VoiceAnalytics

Gain insights out of all your customer interactions

By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers. Read more about VoiceAnalytics

Zoho CRM

CRM software that helps you sell smarter, better, faster.

Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features. Read more about Zoho CRM

Zoho Desk

Superior customer service. Lasting experiences.

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Startquestion

Online survey creator and feedback collection

Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more Read more about Startquestion

Zendesk Suite

Service-first CRM company that builds support & sales tools

Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk Suite

Lokulus

(0)

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person. Read more about Lokulus

Freshworks Customer Service Suite

Omnichannel customer support software

Freshworks Customer Service Suite facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving. Read more about Freshworks Customer Service Suite

SurveyMonkey

A market-leading survey platform.

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation. Read more about SurveyMonkey

Hootsuite

Social Media Management & Scheduling for SMBs and Enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. Read more about Hootsuite

Freshdesk

Online helpdesk system and customer service software

Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels. Read more about Freshdesk

Jotform

Powerful Forms Get It Done

Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience! Read more about Jotform

LiveAgent

Great customer service starts with better help desk software

LiveAgent is a help desk and customer experience management software. It helps businesses manage customer interactions from a unified platform. LiveAgent is a leader in delivering personalized experiences and exceeding customer expectations. Start with a 30-day free trial, no credit card required. Read more about LiveAgent

SumUp

We believe in the everyday hero

Whether you’re a street food vendor, a salon owner or a sales assistant, we want to make technology that anyone can use and everyone has access to. Whether you’re a one-person show or a team, we’re there for the smallest of businesses. Read more about SumUp

Trustpilot

Customer review management platform for online businesses

A customer review management tool that brings businesses and consumers together through reviews. Read more about Trustpilot

Intercom

Intercom is bringing AI-first Customer Service to the world

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Read more about Intercom

SurveyLegend

Mobile-friendly survey management platform

SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease. Read more about SurveyLegend

Bitrix24

100% free CRM, collaboration, and communication tool suite

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide. Read more about Bitrix24

Typeform

An online form builder that lets you collect data with ease.

Make everyone feel like #1. Typeform is an online form builder that makes people feel heard. By making the forms interactive and well-designed, users are more likely to respond with complete, thoughtful answers, which means better data for you. Read more about Typeform

TeamSupport

The complete B2B solution for great customer support

TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport

1
2
3
…
29
>

Related categories