---
description: See our list of the best Customer Experience Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Experience Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

# Customer Experience Software

Canonical: https://www.getapp.com.au/directory/601/customer-experience/software

Page: 1 / 27\
Next: [Next page](https://www.getapp.com.au/directory/601/customer-experience/software?page=2)

-----

## Products

1. [Zoho CRM Plus](https://www.getapp.com.au/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Unified Customer Experience platform
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6994 reviews) — Customer relationship management solution
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
4. [livepro](https://www.getapp.com.au/software/122747/livepro) — 4.8/5 (182 reviews) — Knowledge management system
5. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
6. [Marvin](https://www.getapp.com.au/software/2059011/marvin-1) — 4.8/5 (13 reviews) — The customer insights platform for modern teams.
7. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10499 reviews) — Online survey and feedback collection platform
8. [Hootsuite](https://www.getapp.com.au/software/20432/hootsuite) — 4.4/5 (3801 reviews) — Social media management \& scheduling for SMBs and enterprise
9. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3058 reviews) — Cloud-based CRM solution for salespeople
10. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2919 reviews) — Cloud-based form builder tool for digital forms.
11. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
12. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
13. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
14. [SumUp](https://www.getapp.com.au/software/2058806/sumup-air) — 4.5/5 (1471 reviews) — POS and payments processing software
15. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1206 reviews) — Customer review management platform for online businesses
16. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
17. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1002 reviews) — All in one business management workspace
18. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (974 reviews) — Interactive form builder for data collection
19. [SurveyLegend](https://www.getapp.com.au/software/106501/surveylegend) — 4.6/5 (966 reviews) — Mobile-friendly survey management platform
20. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.6/5 (910 reviews) — Integrated sales \& marketing software for growing teams
21. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
22. [Sogolytics](https://www.getapp.com.au/software/108133/sogosurvey) — 4.7/5 (729 reviews) — Customer and employee experience management platform.
23. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (705 reviews) — AI Agents for Multi-Location Brands
24. [Weave](https://www.getapp.com.au/software/121867/weave) — 4.3/5 (673 reviews) — Customer communication and appointment scheduling solution
25. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (648 reviews) — Live chat and customer messaging for businesses of all sizes

-----

Page: 1 / 27\
Next: [Next page](https://www.getapp.com.au/directory/601/customer-experience/software?page=2)

## Related Categories

- [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/601/customer-experience/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/601/customer-experience/software> |
| de-AT | <https://www.getapp.at/directory/601/customer-experience/software> |
| en | <https://www.getapp.com/customer-management-software/customer-experience/> |
| en-AE | <https://www.getapp.ae/directory/601/customer-experience/software> |
| en-AU | <https://www.getapp.com.au/directory/601/customer-experience/software> |
| en-CA | <https://www.getapp.ca/directory/601/customer-experience/software> |
| en-GB | <https://www.getapp.co.uk/directory/601/customer-experience/software> |
| en-IE | <https://www.getapp.ie/directory/601/customer-experience/software> |
| en-NZ | <https://www.getapp.co.nz/directory/601/customer-experience/software> |
| en-SG | <https://www.getapp.sg/directory/601/customer-experience/software> |
| en-ZA | <https://www.getapp.za.com/directory/601/customer-experience/software> |
| es | <https://www.getapp.es/directory/601/customer-experience/software> |
| es-CL | <https://www.getapp.cl/directory/601/customer-experience/software> |
| es-CO | <https://www.getapp.com.co/directory/601/customer-experience/software> |
| es-MX | <https://www.getapp.com.mx/directory/601/customer-experience/software> |
| fr | <https://www.getapp.fr/directory/601/customer-experience/software> |
| fr-BE | <https://fr.getapp.be/directory/601/customer-experience/software> |
| fr-CA | <https://fr.getapp.ca/directory/601/customer-experience/software> |
| nl | <https://www.getapp.nl/directory/601/customer-experience/software> |
| nl-BE | <https://www.getapp.be/directory/601/customer-experience/software> |
| pt | <https://www.getapp.com.br/directory/601/customer-experience/software> |
| pt-PT | <https://www.getapp.pt/directory/601/customer-experience/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Australia","url":"https://www.getapp.com.au/","@type":"WebSite","@id":"https://www.getapp.com.au/#website","publisher":{"@id":"https://www.getapp.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Experience Software","description":"See our list of the best Customer Experience Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.","url":"https://www.getapp.com.au/directory/601/customer-experience/software","about":{"@id":"https://www.getapp.com.au/directory/601/customer-experience/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.au/directory/601/customer-experience/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/directory/601/customer-experience/software#webpage","mainEntity":{"@id":"https://www.getapp.com.au/directory/601/customer-experience/software#itemlist"},"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"https://www.getapp.com.au/directory/601/customer-experience/software","@type":"ListItem"}],"@id":"https://www.getapp.com.au/directory/601/customer-experience/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Customer Experience Software - Prices &amp; Reviews | GetApp Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zoho CRM Plus","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cb665c56-b3db-44dc-a622-82caee9e2597.jpeg","url":"https://www.getapp.com.au/software/113643/zoho-crmplus","@type":"ListItem"},{"name":"Zoho CRM","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.getapp.com.au/software/9908/zoho-crm","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"livepro","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da91c857-3cb3-42f1-9419-f5c46a4bd8df.jpeg","url":"https://www.getapp.com.au/software/122747/livepro","@type":"ListItem"},{"name":"Freshdesk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"Marvin","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83a75ea7-0f3d-4f35-b75e-d9afb02d8694.png","url":"https://www.getapp.com.au/software/2059011/marvin-1","@type":"ListItem"},{"name":"SurveyMonkey","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8a170d5-f00f-4bc4-bb3c-53f779e744b1.jpeg","url":"https://www.getapp.com.au/software/2371/surveymonkey","@type":"ListItem"},{"name":"Hootsuite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d71f9a1-f8f7-45b0-b89c-6bb322769000.png","url":"https://www.getapp.com.au/software/20432/hootsuite","@type":"ListItem"},{"name":"Pipedrive","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.com.au/software/90507/pipedrive","@type":"ListItem"},{"name":"Jotform","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba1007d-abcd-4fe1-aeb3-964fd08702cb.png","url":"https://www.getapp.com.au/software/10191/jotform-4-0","@type":"ListItem"},{"name":"Zoho Desk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.com.au/software/8385/livechat","@type":"ListItem"},{"name":"SumUp","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6a0ea-9f2f-45ef-8fa5-f9122d33a367.jpeg","url":"https://www.getapp.com.au/software/2058806/sumup-air","@type":"ListItem"},{"name":"Trustpilot","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0340ad5c-7a32-415d-beb8-8fc9875e80c7.png","url":"https://www.getapp.com.au/software/113149/trustpilot","@type":"ListItem"},{"name":"Intercom","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"Bitrix24","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.com.au/software/90602/bitrix24","@type":"ListItem"},{"name":"Typeform","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.getapp.com.au/software/91581/typeform","@type":"ListItem"},{"name":"SurveyLegend","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d40466c-7e3f-42e2-8064-6d772a44c140.png","url":"https://www.getapp.com.au/software/106501/surveylegend","@type":"ListItem"},{"name":"EngageBay CRM","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.com.au/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.com.au/software/8670/teamsupport","@type":"ListItem"},{"name":"Sogolytics","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2870199f-b57a-4f48-8c30-b1660c8c8060.png","url":"https://www.getapp.com.au/software/108133/sogosurvey","@type":"ListItem"},{"name":"Birdeye","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.getapp.com.au/software/112535/birdeye","@type":"ListItem"},{"name":"Weave","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.getapp.com.au/software/121867/weave","@type":"ListItem"},{"name":"Lime Connect","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.getapp.com.au/software/90636/userlike-live-chat","@type":"ListItem"}],"@id":"https://www.getapp.com.au/directory/601/customer-experience/software#itemlist","numberOfItems":25}
</script>