---
description: Discover the most popular Free Customer Experience Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Experience Software Applications and Tools | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Free Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

# Customer Experience Software

Canonical: https://www.getapp.com.au/directory/601/customer-experience/software

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Next: [Next page](https://www.getapp.com.au/directory/601/customer-experience/pricing/free/software?page=2)

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## Products

1. [Zoho CRM Plus](https://www.getapp.com.au/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Unified Customer Experience platform
2. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
3. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6974 reviews) — Customer relationship management solution
4. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3434 reviews) — Online helpdesk system and customer service software
5. [livepro](https://www.getapp.com.au/software/122747/livepro) — 4.8/5 (182 reviews) — Knowledge management system
6. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
7. [Survey Analytica](https://www.getapp.com.au/software/2068139/surveyanaytica) — 5.0/5 (11 reviews) — Cloud-based survey platform
8. [Marvin](https://www.getapp.com.au/software/2059011/marvin-1) — 4.8/5 (12 reviews) — The customer insights platform for modern teams.
9. [Survicate](https://www.getapp.com.au/software/101401/survicate) — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback
10. [Hootsuite](https://www.getapp.com.au/software/20432/hootsuite) — 4.4/5 (3796 reviews) — Social media management \& scheduling for SMBs and enterprise
11. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3051 reviews) — Cloud-based CRM solution for salespeople
12. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1783 reviews) — Multichannel Help Desk Solution with Powerful AI Features
13. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
14. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1204 reviews) — Customer review management platform for online businesses
15. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
16. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (991 reviews) — All in one business management workspace
17. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (967 reviews) — Interactive form builder for data collection
18. [Sogolytics](https://www.getapp.com.au/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Customer and employee experience management platform.
19. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (704 reviews) — AI-based webchat assistant for business conversations
20. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
21. [Sprout Social](https://www.getapp.com.au/software/20453/sprout-social) — 4.4/5 (606 reviews) — Social Media Management Software for Business
22. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
23. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
24. [Survio](https://www.getapp.com.au/software/110583/survio) — 4.5/5 (571 reviews) — Turn feedback into growth with Survio.
25. [Hotjar](https://www.getapp.com.au/software/101789/hotjar) — 4.6/5 (541 reviews) — Digital experience insights for any business selling online

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Next: [Next page](https://www.getapp.com.au/directory/601/customer-experience/pricing/free/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Survey Software](https://www.getapp.com.au/directory/234/survey/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.com.au/directory/1963/nps/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/601/customer-experience/software)
- [All Categories](https://www.getapp.com.au/directory)

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