---
description: See our list of the best Customer Support Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Support Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

# Customer Support Software

Canonical: https://www.getapp.com.au/directory/562/customer-support/software

Page: 1 / 11\
Next: [Next page](https://www.getapp.com.au/directory/562/customer-support/software?page=2)

-----

## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
2. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
3. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.7/5 (28 reviews) — AI-powered support that turns every chat into revenue.
4. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
5. [RenewityRMA](https://www.getapp.com.au/software/129219/renewityrma) — 4.9/5 (10 reviews) — Returns management and product service tracking solution
6. [CoSupport AI](https://www.getapp.com.au/software/2073083/cosupport-ai) — 5.0/5 (10 reviews) — Fully Customizable AI Agent for Customer Service
7. [Helpfruit](https://www.getapp.com.au/software/2046565/faq-bot) — 4.6/5 (11 reviews) — AI chatbots and help pages with all the protections you need
8. [SparrowDesk](https://www.getapp.com.au/software/2083140/sparrowdesk) (0 reviews) — AI \& Agentic Customer Support with Zoona AI
9. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
10. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
11. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
12. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (704 reviews) — AI-based webchat assistant for business conversations
13. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
14. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
15. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
16. [Smartsupp](https://www.getapp.com.au/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
17. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
18. [Yonyx](https://www.getapp.com.au/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
19. [Help Scout](https://www.getapp.com.au/software/90462/help-scout) — 4.6/5 (226 reviews) — Cloud-based customer support platform
20. [Tempo Timesheets](https://www.getapp.com.au/software/120439/tempo) — 4.3/5 (223 reviews) — Software for managing time tracking in Jira.
21. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
22. [Wati](https://www.getapp.com.au/software/2068239/wati) — 4.6/5 (203 reviews) — Unlock Revenue Growth with Wati
23. [HelpCrunch](https://www.getapp.com.au/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Customer Communication tool for support, marketing \& sales
24. [Zight](https://www.getapp.com.au/software/90987/cloudapp) — 4.6/5 (185 reviews) — Share information faster with visual context.
25. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.

-----

Page: 1 / 11\
Next: [Next page](https://www.getapp.com.au/directory/562/customer-support/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/562/customer-support/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/562/customer-support/software> |
| de-AT | <https://www.getapp.at/directory/562/customer-support/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-support/> |
| en-AE | <https://www.getapp.ae/directory/562/customer-support/software> |
| en-AU | <https://www.getapp.com.au/directory/562/customer-support/software> |
| en-CA | <https://www.getapp.ca/directory/562/customer-support/software> |
| en-GB | <https://www.getapp.co.uk/directory/562/customer-support/software> |
| en-IE | <https://www.getapp.ie/directory/562/customer-support/software> |
| en-NZ | <https://www.getapp.co.nz/directory/562/customer-support/software> |
| en-SG | <https://www.getapp.sg/directory/562/customer-support/software> |
| en-ZA | <https://www.getapp.za.com/directory/562/customer-support/software> |
| es | <https://www.getapp.es/directory/562/customer-support/software> |
| es-CL | <https://www.getapp.cl/directory/562/customer-support/software> |
| es-CO | <https://www.getapp.com.co/directory/562/customer-support/software> |
| es-MX | <https://www.getapp.com.mx/directory/562/customer-support/software> |
| fr | <https://www.getapp.fr/directory/562/customer-support/software> |
| fr-BE | <https://fr.getapp.be/directory/562/customer-support/software> |
| fr-CA | <https://fr.getapp.ca/directory/562/customer-support/software> |
| nl | <https://www.getapp.nl/directory/562/customer-support/software> |
| nl-BE | <https://www.getapp.be/directory/562/customer-support/software> |
| pt | <https://www.getapp.com.br/directory/562/customer-support/software> |
| pt-PT | <https://www.getapp.pt/directory/562/customer-support/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Australia","url":"https://www.getapp.com.au/","@type":"WebSite","@id":"https://www.getapp.com.au/#website","publisher":{"@id":"https://www.getapp.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Support Software","description":"See our list of the best Customer Support Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.","url":"https://www.getapp.com.au/directory/562/customer-support/software","about":{"@id":"https://www.getapp.com.au/directory/562/customer-support/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.au/directory/562/customer-support/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/directory/562/customer-support/software#webpage","mainEntity":{"@id":"https://www.getapp.com.au/directory/562/customer-support/software#itemlist"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"https://www.getapp.com.au/directory/562/customer-support/software","@type":"ListItem"}],"@id":"https://www.getapp.com.au/directory/562/customer-support/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Customer Support Software - Prices &amp; Reviews | GetApp Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"Text","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.getapp.com.au/software/2082384/text-app","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"RenewityRMA","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c8f4338-2d85-4845-97ca-2baad59d62e2.png","url":"https://www.getapp.com.au/software/129219/renewityrma","@type":"ListItem"},{"name":"CoSupport AI","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c459785b-73c0-455e-8974-3c753e24dc76.jpeg","url":"https://www.getapp.com.au/software/2073083/cosupport-ai","@type":"ListItem"},{"name":"Helpfruit","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ea808de-3d03-41f3-84da-f39c0c24ce43.png","url":"https://www.getapp.com.au/software/2046565/faq-bot","@type":"ListItem"},{"name":"SparrowDesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4678885e-96ed-4889-9313-90a174fefbc9.jpeg","url":"https://www.getapp.com.au/software/2083140/sparrowdesk","@type":"ListItem"},{"name":"LiveAgent","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"Intercom","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"TeamSupport","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.com.au/software/8670/teamsupport","@type":"ListItem"},{"name":"Birdeye","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.getapp.com.au/software/112535/birdeye","@type":"ListItem"},{"name":"Lime Connect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.getapp.com.au/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.com.au/software/105081/tidio-chat","@type":"ListItem"},{"name":"NiCE CXone","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.com.au/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Smartsupp","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.getapp.com.au/software/101363/smartsupp-live-chat","@type":"ListItem"},{"name":"Front","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.com.au/software/102177/front","@type":"ListItem"},{"name":"Yonyx","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.getapp.com.au/software/91207/agi-self-service","@type":"ListItem"},{"name":"Help Scout","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.com.au/software/90462/help-scout","@type":"ListItem"},{"name":"Tempo Timesheets","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b9fa6f-299a-4064-9622-1d4f48a14d09.png","url":"https://www.getapp.com.au/software/120439/tempo","@type":"ListItem"},{"name":"Issuetrak","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.com.au/software/101433/issuetrak","@type":"ListItem"},{"name":"Wati","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.getapp.com.au/software/2068239/wati","@type":"ListItem"},{"name":"HelpCrunch","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff575945-45ad-4f13-bbe0-b4d63475d1cd.png","url":"https://www.getapp.com.au/software/110489/helpcrunch","@type":"ListItem"},{"name":"Zight","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/712bff43-24d1-4cb5-8e01-39b18f5992a2.png","url":"https://www.getapp.com.au/software/90987/cloudapp","@type":"ListItem"},{"name":"Vivantio","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.getapp.com.au/software/91516/vivantio","@type":"ListItem"}],"@id":"https://www.getapp.com.au/directory/562/customer-support/software#itemlist","numberOfItems":25}
</script>