---
description: See our list of the best Customer Support Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Support Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

# Customer Support Software

Canonical: https://www.getapp.com.au/directory/562/customer-support/software

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Next: [Next page](https://www.getapp.com.au/directory/562/customer-support/software?page=2)

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
3. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.8/5 (5 reviews) — AI-powered support platform for unified service
4. [SparrowDesk](https://www.getapp.com.au/software/2083140/sparrowdesk) (0 reviews) — AI driven helpdesk for customer support
5. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
6. [RenewityRMA](https://www.getapp.com.au/software/129219/renewityrma) — 4.9/5 (10 reviews) — Returns management and product service tracking solution
7. [CoSupport AI](https://www.getapp.com.au/software/2073083/cosupport-ai) — 5.0/5 (10 reviews) — Fully Customizable AI Agent for Customer Service
8. [Helpfruit](https://www.getapp.com.au/software/2046565/faq-bot) — 4.6/5 (11 reviews) — AI chatbots and help pages with all the protections you need
9. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
10. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
11. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
12. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (702 reviews) — AI-based webchat assistant for business conversations
13. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
14. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
15. [CXone Mpower](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
16. [Smartsupp](https://www.getapp.com.au/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
17. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
18. [Yonyx](https://www.getapp.com.au/software/91207/agi-self-service) — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
19. [Help Scout](https://www.getapp.com.au/software/90462/help-scout) — 4.6/5 (225 reviews) — Cloud-based customer support platform
20. [Tempo Timesheets](https://www.getapp.com.au/software/120439/tempo) — 4.3/5 (222 reviews) — Software for managing time tracking in Jira.
21. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
22. [Wati](https://www.getapp.com.au/software/2068239/wati) — 4.6/5 (202 reviews) — Conversational AI Platform
23. [HelpCrunch](https://www.getapp.com.au/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Customer Communication tool for support, marketing \&amp; sales
24. [Zight](https://www.getapp.com.au/software/90987/cloudapp) — 4.6/5 (185 reviews) — Share information faster with visual context.
25. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.

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Next: [Next page](https://www.getapp.com.au/directory/562/customer-support/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/562/customer-support/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/562/customer-support/software> |
| de-AT | <https://www.getapp.at/directory/562/customer-support/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-support/> |
| en-AE | <https://www.getapp.ae/directory/562/customer-support/software> |
| en-AU | <https://www.getapp.com.au/directory/562/customer-support/software> |
| en-CA | <https://www.getapp.ca/directory/562/customer-support/software> |
| en-GB | <https://www.getapp.co.uk/directory/562/customer-support/software> |
| en-IE | <https://www.getapp.ie/directory/562/customer-support/software> |
| en-NZ | <https://www.getapp.co.nz/directory/562/customer-support/software> |
| en-SG | <https://www.getapp.sg/directory/562/customer-support/software> |
| en-ZA | <https://www.getapp.za.com/directory/562/customer-support/software> |
| es | <https://www.getapp.es/directory/562/customer-support/software> |
| es-CL | <https://www.getapp.cl/directory/562/customer-support/software> |
| es-CO | <https://www.getapp.com.co/directory/562/customer-support/software> |
| es-MX | <https://www.getapp.com.mx/directory/562/customer-support/software> |
| fr | <https://www.getapp.fr/directory/562/customer-support/software> |
| fr-BE | <https://fr.getapp.be/directory/562/customer-support/software> |
| fr-CA | <https://fr.getapp.ca/directory/562/customer-support/software> |
| nl | <https://www.getapp.nl/directory/562/customer-support/software> |
| nl-BE | <https://www.getapp.be/directory/562/customer-support/software> |
| pt | <https://www.getapp.com.br/directory/562/customer-support/software> |
| pt-PT | <https://www.getapp.pt/directory/562/customer-support/software> |

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