---
description: See our list of the best Customer Support Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Support Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

# Customer Support Software

Canonical: https://www.getapp.com.au/directory/562/customer-support/software

Page: 1 / 12\
Next: [Next page](https://www.getapp.com.au/directory/562/customer-support/software?page=2)

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
2. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4083 reviews) — AI powered customer service across all channels
4. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
5. [RenewityRMA](https://www.getapp.com.au/software/129219/renewityrma) — 4.9/5 (10 reviews) — Returns management and product service tracking solution
6. [Helpfruit](https://www.getapp.com.au/software/2046565/faq-bot) — 4.6/5 (11 reviews) — AI chatbots and help pages with all the protections you need
7. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
8. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
9. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
10. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (704 reviews) — AI Agents for Multi-Location Brands
11. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
12. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
13. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
14. [Smartsupp](https://www.getapp.com.au/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
15. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (287 reviews) — AI-enabled customer service platform for collaboration
16. [Yonyx](https://www.getapp.com.au/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
17. [Help Scout](https://www.getapp.com.au/software/90462/help-scout) — 4.6/5 (226 reviews) — Cloud-based customer support platform
18. [Tempo Timesheets](https://www.getapp.com.au/software/120439/tempo) — 4.4/5 (225 reviews) — Software for managing time tracking in Jira.
19. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
20. [Wati](https://www.getapp.com.au/software/2068239/wati) — 4.6/5 (204 reviews) — Customer Engagement for Revenue Growth
21. [HelpCrunch](https://www.getapp.com.au/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Customer Communication tool for support, marketing \&amp; sales
22. [Zight](https://www.getapp.com.au/software/90987/cloudapp) — 4.6/5 (185 reviews) — Share information faster with visual context.
23. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
24. [Kayako](https://www.getapp.com.au/software/8789/kayako) — 4.0/5 (176 reviews) — AI-enabled unified customer service platform
25. [Textline](https://www.getapp.com.au/software/2048133/textline) — 4.9/5 (168 reviews) — Cloud-based plug-and-play text messaging software

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Next: [Next page](https://www.getapp.com.au/directory/562/customer-support/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/562/customer-support/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/562/customer-support/software> |
| de-AT | <https://www.getapp.at/directory/562/customer-support/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-support/> |
| en-AE | <https://www.getapp.ae/directory/562/customer-support/software> |
| en-AU | <https://www.getapp.com.au/directory/562/customer-support/software> |
| en-CA | <https://www.getapp.ca/directory/562/customer-support/software> |
| en-GB | <https://www.getapp.co.uk/directory/562/customer-support/software> |
| en-IE | <https://www.getapp.ie/directory/562/customer-support/software> |
| en-NZ | <https://www.getapp.co.nz/directory/562/customer-support/software> |
| en-SG | <https://www.getapp.sg/directory/562/customer-support/software> |
| en-ZA | <https://www.getapp.za.com/directory/562/customer-support/software> |
| es | <https://www.getapp.es/directory/562/customer-support/software> |
| es-CL | <https://www.getapp.cl/directory/562/customer-support/software> |
| es-CO | <https://www.getapp.com.co/directory/562/customer-support/software> |
| es-MX | <https://www.getapp.com.mx/directory/562/customer-support/software> |
| fr | <https://www.getapp.fr/directory/562/customer-support/software> |
| fr-BE | <https://fr.getapp.be/directory/562/customer-support/software> |
| fr-CA | <https://fr.getapp.ca/directory/562/customer-support/software> |
| nl | <https://www.getapp.nl/directory/562/customer-support/software> |
| nl-BE | <https://www.getapp.be/directory/562/customer-support/software> |
| pt | <https://www.getapp.com.br/directory/562/customer-support/software> |
| pt-PT | <https://www.getapp.pt/directory/562/customer-support/software> |

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