---
description: Discover the most popular Free Customer Support Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Support Software Applications and Tools | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Free Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

# Customer Support Software

Canonical: https://www.getapp.com.au/directory/562/customer-support/software

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Next: [Next page](https://www.getapp.com.au/directory/562/customer-support/pricing/free/software?page=2)

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
3. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.8/5 (5 reviews) — AI-powered support platform for unified service
4. [SparrowDesk](https://www.getapp.com.au/software/2083140/sparrowdesk) (0 reviews) — AI driven helpdesk for customer support
5. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
6. [RenewityRMA](https://www.getapp.com.au/software/129219/renewityrma) — 4.9/5 (10 reviews) — Returns management and product service tracking solution
7. [CoSupport AI](https://www.getapp.com.au/software/2073083/cosupport-ai) — 5.0/5 (10 reviews) — Fully Customizable AI Agent for Customer Service
8. [Helpfruit](https://www.getapp.com.au/software/2046565/faq-bot) — 4.6/5 (11 reviews) — AI chatbots and help pages with all the protections you need
9. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
10. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
11. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (702 reviews) — AI-based webchat assistant for business conversations
12. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
13. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
14. [CXone Mpower](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
15. [Smartsupp](https://www.getapp.com.au/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
16. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
17. [Yonyx](https://www.getapp.com.au/software/91207/agi-self-service) — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
18. [Help Scout](https://www.getapp.com.au/software/90462/help-scout) — 4.6/5 (225 reviews) — Cloud-based customer support platform
19. [Tempo Timesheets](https://www.getapp.com.au/software/120439/tempo) — 4.3/5 (222 reviews) — Software for managing time tracking in Jira.
20. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
21. [Wati](https://www.getapp.com.au/software/2068239/wati) — 4.6/5 (202 reviews) — Conversational AI Platform
22. [HelpCrunch](https://www.getapp.com.au/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Customer Communication tool for support, marketing \& sales
23. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
24. [Kayako](https://www.getapp.com.au/software/8789/kayako) — 4.0/5 (174 reviews) — AI-enabled unified customer service platform
25. [Textline](https://www.getapp.com.au/software/2048133/textline) — 4.9/5 (168 reviews) — Cloud-based plug-and-play text messaging software

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Next: [Next page](https://www.getapp.com.au/directory/562/customer-support/pricing/free/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/562/customer-support/software)
- [All Categories](https://www.getapp.com.au/directory)

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