---
description: See our list of the best IT Ticketing Systems Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IT Ticketing Systems Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)

# IT Ticketing Systems Software

Canonical: https://www.getapp.com.au/directory/3479/it-ticketing-systems/software

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## Products

1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (805 reviews) — A complete IT service management (ITSM) tool for business
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
3. [Creatio AI CRM](https://www.getapp.com.au/software/90504/bpm-online-crm) — 4.7/5 (151 reviews) — AI CRM where people and AI agents work together.
4. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (7007 reviews) — Customer relationship management solution
5. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5863 reviews) — ERP and CRM applications from Microsoft
6. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3494 reviews) — Cloud-based AI help desk for teams of all sizes
7. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
8. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2080 reviews) — AI-powered cloud-based business management suite
9. [ScreenConnect](https://www.getapp.com.au/software/102389/ScreenConnect) — 4.7/5 (1903 reviews) — Remote meeting platform for resolving customers' queries
10. [Nimble](https://www.getapp.com.au/software/20406/nimble) — 4.4/5 (1868 reviews) — Contact management \& social relationship solution
11. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
12. [Asset Panda](https://www.getapp.com.au/software/101863/asset-panda) — 4.6/5 (1370 reviews) — Cloud-based asset relationship management platform
13. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1335 reviews) — All-in-one open-source business software
14. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1006 reviews) — Cloud \& on-premises workspace for all business sizes
15. [Act\!](https://www.getapp.com.au/software/91203/act) — 3.9/5 (937 reviews) — More than CRM - Your total relationship solution.
16. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
17. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
18. [mHelpDesk](https://www.getapp.com.au/software/91179/mhelpdesk) — 4.3/5 (824 reviews) — Cloud-based field service management software
19. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
20. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
21. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
22. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
23. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
24. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
25. [Flowlu](https://www.getapp.com.au/software/110491/flowlu) — 4.8/5 (387 reviews) — Work automation and team collaboration in one platform.

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## Related Categories

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Online CRM Software](https://www.getapp.com.au/directory/232/online-crm/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Sales Force Automation Software](https://www.getapp.com.au/directory/338/sales-force-automation/software)
- [Lead Management Software](https://www.getapp.com.au/directory/339/lead-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3479/it-ticketing-systems/software> |
| de-AT | <https://www.getapp.at/directory/3479/it-ticketing-systems/software> |
| en | <https://www.getapp.com/all-software/it-ticketing-systems/> |
| en-AE | <https://www.getapp.ae/directory/3479/it-ticketing-systems/software> |
| en-AU | <https://www.getapp.com.au/directory/3479/it-ticketing-systems/software> |
| en-CA | <https://www.getapp.ca/directory/3479/it-ticketing-systems/software> |
| en-GB | <https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software> |
| en-IE | <https://www.getapp.ie/directory/3479/it-ticketing-systems/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3479/it-ticketing-systems/software> |
| en-SG | <https://www.getapp.sg/directory/3479/it-ticketing-systems/software> |
| en-ZA | <https://www.getapp.za.com/directory/3479/it-ticketing-systems/software> |
| es | <https://www.getapp.es/directory/3479/it-ticketing-systems/software> |
| es-CL | <https://www.getapp.cl/directory/3479/it-ticketing-systems/software> |
| es-CO | <https://www.getapp.com.co/directory/3479/it-ticketing-systems/software> |
| es-MX | <https://www.getapp.com.mx/directory/3479/it-ticketing-systems/software> |
| fr | <https://www.getapp.fr/directory/3479/it-ticketing-systems/software> |
| fr-BE | <https://fr.getapp.be/directory/3479/it-ticketing-systems/software> |
| fr-CA | <https://fr.getapp.ca/directory/3479/it-ticketing-systems/software> |
| nl | <https://www.getapp.nl/directory/3479/it-ticketing-systems/software> |
| nl-BE | <https://www.getapp.be/directory/3479/it-ticketing-systems/software> |
| pt | <https://www.getapp.com.br/directory/3479/it-ticketing-systems/software> |
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