---
description: See our list of the best IT Ticketing Systems Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IT Ticketing Systems Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)

# IT Ticketing Systems Software

Canonical: https://www.getapp.com.au/directory/3479/it-ticketing-systems/software

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## Products

1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (773 reviews) — A complete IT service management (ITSM) tool for business
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4087 reviews) — AI powered customer service across all channels
3. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6987 reviews) — Customer relationship management solution
4. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5839 reviews) — ERP and CRM applications from Microsoft
5. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3466 reviews) — Online helpdesk system and customer service software
6. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
7. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2057 reviews) — AI-powered cloud-based business management suite
8. [ScreenConnect](https://www.getapp.com.au/software/102389/connectwise-control) — 4.7/5 (1900 reviews) — Remote meeting platform for resolving customers' queries
9. [Nimble](https://www.getapp.com.au/software/20406/nimble) — 4.4/5 (1868 reviews) — Contact management \&amp; social relationship solution
10. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
11. [Asset Panda](https://www.getapp.com.au/software/101863/asset-panda) — 4.6/5 (1368 reviews) — Cloud-based asset relationship management platform
12. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1317 reviews) — All-in-one open-source business software
13. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (998 reviews) — All in one business management workspace
14. [Act\!](https://www.getapp.com.au/software/91203/act) — 3.9/5 (926 reviews) — More than CRM - Your total relationship solution.
15. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
16. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
17. [mHelpDesk](https://www.getapp.com.au/software/91179/mhelpdesk-field-service-software) — 4.3/5 (824 reviews) — Cloud-based field service management software
18. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
19. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
20. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
21. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
22. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
23. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (521 reviews) — AI-enabled ITSM platform for businesses of all sizes
24. [Flowlu](https://www.getapp.com.au/software/110491/flowlu) — 4.8/5 (387 reviews) — Work automation and team collaboration in one platform.
25. [Maximizer CRM](https://www.getapp.com.au/software/20482/maximizer-crm) — 4.1/5 (366 reviews) — Customer relationship and lead management solution

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## Related Categories

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Online CRM Software](https://www.getapp.com.au/directory/232/online-crm/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3479/it-ticketing-systems/software> |
| de-AT | <https://www.getapp.at/directory/3479/it-ticketing-systems/software> |
| en | <https://www.getapp.com/all-software/it-ticketing-systems/> |
| en-AE | <https://www.getapp.ae/directory/3479/it-ticketing-systems/software> |
| en-AU | <https://www.getapp.com.au/directory/3479/it-ticketing-systems/software> |
| en-CA | <https://www.getapp.ca/directory/3479/it-ticketing-systems/software> |
| en-GB | <https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software> |
| en-IE | <https://www.getapp.ie/directory/3479/it-ticketing-systems/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3479/it-ticketing-systems/software> |
| en-SG | <https://www.getapp.sg/directory/3479/it-ticketing-systems/software> |
| en-ZA | <https://www.getapp.za.com/directory/3479/it-ticketing-systems/software> |
| es | <https://www.getapp.es/directory/3479/it-ticketing-systems/software> |
| es-CL | <https://www.getapp.cl/directory/3479/it-ticketing-systems/software> |
| es-CO | <https://www.getapp.com.co/directory/3479/it-ticketing-systems/software> |
| es-MX | <https://www.getapp.com.mx/directory/3479/it-ticketing-systems/software> |
| fr | <https://www.getapp.fr/directory/3479/it-ticketing-systems/software> |
| fr-BE | <https://fr.getapp.be/directory/3479/it-ticketing-systems/software> |
| fr-CA | <https://fr.getapp.ca/directory/3479/it-ticketing-systems/software> |
| nl | <https://www.getapp.nl/directory/3479/it-ticketing-systems/software> |
| nl-BE | <https://www.getapp.be/directory/3479/it-ticketing-systems/software> |
| pt | <https://www.getapp.com.br/directory/3479/it-ticketing-systems/software> |
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