---
description: See our list of the best IT Ticketing Systems Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IT Ticketing Systems Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)

# IT Ticketing Systems Software

Canonical: https://www.getapp.com.au/directory/3479/it-ticketing-systems/software

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## Products

1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (687 reviews) — A complete IT service management (ITSM) tool for business
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4076 reviews) — AI powered customer service across all channels
3. [SparrowDesk](https://www.getapp.com.au/software/2083140/sparrowdesk) (0 reviews) — AI driven helpdesk for customer support
4. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6966 reviews) — Customer relationship management solution
5. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5814 reviews) — ERP and CRM applications from Microsoft
6. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3410 reviews) — Online helpdesk system and customer service software
7. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
8. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2003 reviews) — AI-powered cloud-based business management suite
9. [ScreenConnect](https://www.getapp.com.au/software/102389/connectwise-control) — 4.7/5 (1895 reviews) — Remote meeting platform for resolving customers' queries
10. [Nimble](https://www.getapp.com.au/software/20406/nimble) — 4.4/5 (1868 reviews) — Contact management \& social relationship solution
11. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1755 reviews) — Multichannel Help Desk Solution with Powerful AI Features
12. [Asset Panda](https://www.getapp.com.au/software/101863/asset-panda) — 4.6/5 (1363 reviews) — Cloud-based asset relationship management platform
13. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1295 reviews) — All-in-one open-source business software
14. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (986 reviews) — All in one business management workspace
15. [Act\!](https://www.getapp.com.au/software/91203/act) — 3.9/5 (857 reviews) — More than CRM - Your total relationship solution.
16. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
17. [mHelpDesk](https://www.getapp.com.au/software/91179/mhelpdesk-field-service-software) — 4.3/5 (823 reviews) — Cloud-based field service management software
18. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (821 reviews) — AI powered customer service management platform
19. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (764 reviews) — IT service platform for unified support
20. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
21. [CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
22. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
23. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
24. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (512 reviews) — AI-enabled ITSM platform for businesses of all sizes
25. [Flowlu](https://www.getapp.com.au/software/110491/flowlu) — 4.8/5 (387 reviews) — Work automation and team collaboration in one platform.

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## Related Categories

- [Online CRM Software](https://www.getapp.com.au/directory/232/online-crm/software)
- [Sales Force Automation Software](https://www.getapp.com.au/directory/338/sales-force-automation/software)
- [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)
- [Lead Management Software](https://www.getapp.com.au/directory/339/lead-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3479/it-ticketing-systems/software> |
| de-AT | <https://www.getapp.at/directory/3479/it-ticketing-systems/software> |
| en | <https://www.getapp.com/all-software/it-ticketing-systems/> |
| en-AE | <https://www.getapp.ae/directory/3479/it-ticketing-systems/software> |
| en-AU | <https://www.getapp.com.au/directory/3479/it-ticketing-systems/software> |
| en-CA | <https://www.getapp.ca/directory/3479/it-ticketing-systems/software> |
| en-GB | <https://www.getapp.co.uk/directory/3479/it-ticketing-systems/software> |
| en-IE | <https://www.getapp.ie/directory/3479/it-ticketing-systems/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3479/it-ticketing-systems/software> |
| en-SG | <https://www.getapp.sg/directory/3479/it-ticketing-systems/software> |
| en-ZA | <https://www.getapp.za.com/directory/3479/it-ticketing-systems/software> |
| es | <https://www.getapp.es/directory/3479/it-ticketing-systems/software> |
| es-CL | <https://www.getapp.cl/directory/3479/it-ticketing-systems/software> |
| es-CO | <https://www.getapp.com.co/directory/3479/it-ticketing-systems/software> |
| es-MX | <https://www.getapp.com.mx/directory/3479/it-ticketing-systems/software> |
| fr | <https://www.getapp.fr/directory/3479/it-ticketing-systems/software> |
| fr-BE | <https://fr.getapp.be/directory/3479/it-ticketing-systems/software> |
| fr-CA | <https://fr.getapp.ca/directory/3479/it-ticketing-systems/software> |
| nl | <https://www.getapp.nl/directory/3479/it-ticketing-systems/software> |
| nl-BE | <https://www.getapp.be/directory/3479/it-ticketing-systems/software> |
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