---
description: See our list of the best Help Desk Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.com.au/directory/287/help-desk-ticketing/software

Page: 1 / 14\
Next: [Next page](https://www.getapp.com.au/directory/287/help-desk-ticketing/software?page=2)

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## Products

1. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
2. [HaloITSM](https://www.getapp.com.au/software/130803/haloitsm) — 4.7/5 (43 reviews) — ITSM solution for managing incidents \& assets
3. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
4. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
5. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
6. [Atera](https://www.getapp.com.au/software/102017/atera) — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
7. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
8. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Unified endpoint management \& IT automation platform
9. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
10. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.8/5 (5 reviews) — AI-powered support platform for unified service
11. [SparrowDesk](https://www.getapp.com.au/software/2083140/sparrowdesk) (0 reviews) — AI driven helpdesk for customer support
12. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
13. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
14. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
15. [TeamViewer ONE](https://www.getapp.com.au/software/90948/teamviewer) — 4.6/5 (11620 reviews) — Remote support, remote access \& device management software
16. [BeyondTrust Remote Support](https://www.getapp.com.au/software/113939/bomgar) — 4.6/5 (2009 reviews) — Secure remote access software
17. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
18. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1294 reviews) — All-in-one open-source business software
19. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
20. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
21. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
22. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
23. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
24. [ISL Light](https://www.getapp.com.au/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
25. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts

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Next: [Next page](https://www.getapp.com.au/directory/287/help-desk-ticketing/software?page=2)

## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk-ticketing/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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