---
description: See our list of the best Help Desk Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.com.au/directory/287/help-desk-ticketing/software

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Next: [Next page](https://www.getapp.com.au/directory/287/help-desk-ticketing/software?page=2)

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## Products

1. [HaloITSM](https://www.getapp.com.au/software/130803/haloitsm) — 4.7/5 (44 reviews) — ITSM solution for managing incidents \& assets
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
3. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
4. [Remote Monitoring and Management](https://www.getapp.com.au/software/102017/atera) — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
5. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
6. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
7. [Vision Helpdesk](https://www.getapp.com.au/software/90728/vision-helpdesk) — 4.6/5 (49 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
8. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
9. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
10. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
11. [TeamViewer ONE](https://www.getapp.com.au/software/90948/teamviewer) — 4.6/5 (11642 reviews) — Proactive IT management with AI-powered automation
12. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5318 reviews) — Enhance employee management with the only all-in-one app
13. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2080 reviews) — AI-powered cloud-based business management suite
14. [BeyondTrust Remote Support](https://www.getapp.com.au/software/113939/bomgar) — 4.6/5 (2011 reviews) — Secure remote access software
15. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
16. [Appy Pie](https://www.getapp.com.au/software/91597/appy-pie) — 4.6/5 (1394 reviews) — Cloud-based no-code AI app builder for all businesses
17. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1334 reviews) — All-in-one open-source business software
18. [Fin](https://www.getapp.com.au/software/2082142/fin) — 4.5/5 (1153 reviews) — Perfect customer experiences made possible with Fin
19. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
20. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
21. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
22. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
23. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
24. [ISL Light](https://www.getapp.com.au/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
25. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts

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Next: [Next page](https://www.getapp.com.au/directory/287/help-desk-ticketing/software?page=2)

## Related Categories

- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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