Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA management, and robust reporting.
Read more about Freshdesk
Help Desk Software
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Here's our list of apps for Help Desk Software. Filters help you narrow down the results to find exactly what you’re looking for.
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389 Software options
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.
Read more about Zoho Desk
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalise. Our in-house people are always here to guide you.
Read more about TOPdesk
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.
Read more about HubSpot Service Hub
NinjaOne simplifies IT management with powerful automation, empowering over 20,000 IT teams to enhance productivity, security, and control. From endpoint and patch management to remote access and backups, NinjaOne offers a user-friendly, scalable solution for modern IT challenges.
Read more about NinjaOne
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction.
Read more about HelpDesk
Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors!
Read more about LiveChat
Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.
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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by...
Read more about Deskhero
CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.
CX Genie's Help Desk solution is designed to streamline your support operations, enabling you to provide exceptional service while efficiently managing your supp
Read more about CX Genie
Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization.
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Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!
Read more about Issuetrak
Alcea Helpdesk is an enterprise customer service platform that allows businesses to manage customer support, interactions, case notes, and documents from within a centralized system.
Read more about Alcea Helpdesk
Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more.
Read more about InvGate Service Management
BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.
Read more about BeyondTrust Remote Support
LiveAgent is the ultimate help desk software over 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence.
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.
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Bitrix24 #1 free helpdesk and contact center software that comes with CRM. Used by 12 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks & mobile messengers.
Read more about Bitrix24
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.
Read more about EngageBay CRM
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
Read more about TeamSupport
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.
Read more about Salesforce Service Cloud
Remote support software for helpdesks. Can be integrated into CRM and ITIL incident management products (BMC).
Read more about ISL Light
