---
description: See our list of the best Help Desk Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.com.au/directory/287/help-desk-ticketing/software

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Next: [Next page](https://www.getapp.com.au/directory/287/help-desk-ticketing/software?page=2)

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## Products

1. [HaloITSM](https://www.getapp.com.au/software/130803/haloitsm) — 4.7/5 (44 reviews) — ITSM solution for managing incidents \& assets
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
3. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
4. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (191 reviews) — Cloud-based customer service solution for firms of all sizes
5. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.6/5 (792 reviews) — A complete IT service management (ITSM) tool for business
6. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
7. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (183 reviews) — AI-powered ticketing system
8. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
9. [TeamViewer ONE](https://www.getapp.com.au/software/90948/teamviewer) — 4.6/5 (11636 reviews) — Proactive IT management with AI-powered automation
10. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
11. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2063 reviews) — AI-powered cloud-based business management suite
12. [BeyondTrust Remote Support](https://www.getapp.com.au/software/113939/bomgar) — 4.6/5 (2011 reviews) — Secure remote access software
13. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
14. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1323 reviews) — All-in-one open-source business software
15. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
16. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1002 reviews) — All in one business management workspace
17. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.6/5 (910 reviews) — Integrated sales \& marketing software for growing teams
18. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
19. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (828 reviews) — AI powered customer service management platform
20. [ISL Light](https://www.getapp.com.au/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
21. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (775 reviews) — IT service platform for unified support
22. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
23. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
24. [Spiceworks Cloud Help Desk](https://www.getapp.com.au/software/91171/spiceworks-it-help-desk) — 4.4/5 (586 reviews) — Server and website monitoring software
25. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software

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## Related Categories

- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)
- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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