---
description: See our list of the best Help Desk Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.com.au/directory/287/help-desk-ticketing/software

Page: 1 / 14\
Next: [Next page](https://www.getapp.com.au/directory/287/help-desk-ticketing/software?page=2)

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## Products

1. [HaloITSM](https://www.getapp.com.au/software/130803/haloitsm) — 4.7/5 (44 reviews) — ITSM solution for managing incidents \& assets
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4083 reviews) — AI powered customer service across all channels
3. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
4. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
5. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (294 reviews) — NinjaOne Unified IT Operations Platform
6. [Atera](https://www.getapp.com.au/software/102017/atera) — 4.5/5 (449 reviews) — Cloud and mobile-based IT management platform with AI
7. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
8. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (753 reviews) — A complete IT service management (ITSM) tool for business
9. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
10. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
11. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
12. [TeamViewer ONE](https://www.getapp.com.au/software/90948/teamviewer) — 4.6/5 (11629 reviews) — Proactive IT management with AI-powered automation
13. [BeyondTrust Remote Support](https://www.getapp.com.au/software/113939/bomgar) — 4.6/5 (2010 reviews) — Secure remote access software
14. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
15. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1314 reviews) — All-in-one open-source business software
16. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
17. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
18. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (908 reviews) — Integrated sales \& marketing software for growing teams
19. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
20. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
21. [ISL Light](https://www.getapp.com.au/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
22. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
23. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
24. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
25. [Spiceworks Cloud Help Desk](https://www.getapp.com.au/software/91171/spiceworks-it-help-desk) — 4.4/5 (585 reviews) — Server and website monitoring software

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## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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