---
description: Discover the most popular Free Help Desk Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Help Desk Software Applications and Tools | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Free Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software) > [Page 2](https://www.getapp.com.au/directory/287/help-desk-ticketing/software?page=2)

# Help Desk Software

Canonical: https://www.getapp.com.au/directory/287/help-desk-ticketing/software

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## Products

1. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
2. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
3. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
4. [Supremo Remote Desktop](https://www.getapp.com.au/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
5. [ServiceNow](https://www.getapp.com.au/software/9156/servicenow) — 4.5/5 (344 reviews) — ITSM for automation \& management of IT enterprise services
6. [Milvus](https://www.getapp.com.au/software/132287/milvus) — 4.8/5 (298 reviews) — IT management system and help desk solution
7. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
8. [Superchat](https://www.getapp.com.au/software/2058817/superchat) — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
9. [Yonyx](https://www.getapp.com.au/software/91207/agi-self-service) — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
10. [Dameware](https://www.getapp.com.au/software/116847/dameware) — 4.5/5 (244 reviews) — Remote-access system support tool for IT professionals
11. [ManageEngine ServiceDesk Plus](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
12. [Help Scout](https://www.getapp.com.au/software/90462/help-scout) — 4.6/5 (225 reviews) — Cloud-based customer support platform
13. [Salesforce Starter](https://www.getapp.com.au/software/112791/salesforce-essentials) — 4.4/5 (223 reviews) — Customer relationship management tool for SMBs
14. [LogMeIn Resolve](https://www.getapp.com.au/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Cloud-based remote support solution for SMBs
15. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
16. [HelpCrunch](https://www.getapp.com.au/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Customer Communication tool for support, marketing \& sales
17. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
18. [Kayako](https://www.getapp.com.au/software/8789/kayako) — 4.0/5 (174 reviews) — AI-enabled unified customer service platform
19. [ACMP Suite](https://www.getapp.com.au/software/2076685/acmp-suite) — 4.5/5 (173 reviews) — Keep clients running\!
20. [Tiledesk](https://www.getapp.com.au/software/2061511/tiledesk) — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
21. [kintone](https://www.getapp.com.au/software/101109/kintone) — 4.7/5 (153 reviews) — Agile, No-code Business Application Platform
22. [Gist](https://www.getapp.com.au/software/2069118/gist) — 4.7/5 (149 reviews) — AI-enabled customer communication solution
23. [Crisp](https://www.getapp.com.au/software/111347/crisp) — 4.6/5 (147 reviews) — All-in-one multi-channel solution for customer messaging
24. [Missive](https://www.getapp.com.au/software/2057204/missive) — 4.9/5 (147 reviews) — Collaborative inbox for teams
25. [Hiver](https://www.getapp.com.au/software/20502/hiver) — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.

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Next: [Next page](https://www.getapp.com.au/directory/287/help-desk-ticketing/pricing/free/software?page=3)

## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)
- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.com.au/directory)

-----

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