---
description: View GetApp's list to see the best-rated Mac Help Desk Software. We provide Australia business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Desk Software for Mac - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software for Mac](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

# Help Desk Software

Canonical: https://www.getapp.com.au/directory/287/help-desk-ticketing/software

Page: 1 / 7\
Next: [Next page](https://www.getapp.com.au/directory/287/help-desk-ticketing/deployment-options/mac/software?page=2)

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## Products

1. [HaloITSM](https://www.getapp.com.au/software/130803/haloitsm) — 4.7/5 (43 reviews) — ITSM solution for managing incidents \&amp; assets
2. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
3. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
4. [Atera](https://www.getapp.com.au/software/102017/atera) — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
5. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Unified endpoint management \&amp; IT automation platform
6. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.8/5 (5 reviews) — AI-powered support platform for unified service
7. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
8. [TeamViewer ONE](https://www.getapp.com.au/software/90948/teamviewer) — 4.6/5 (11620 reviews) — Remote support, remote access \&amp; device management software
9. [BeyondTrust Remote Support](https://www.getapp.com.au/software/113939/bomgar) — 4.6/5 (2009 reviews) — Secure remote access software
10. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
11. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1294 reviews) — All-in-one open-source business software
12. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
13. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Integrated sales \&amp; marketing software for growing teams
14. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
15. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
16. [ISL Light](https://www.getapp.com.au/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote support software \&amp; unattended remote access
17. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
18. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
19. [CXone Mpower](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
20. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
21. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
22. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
23. [Supremo Remote Desktop](https://www.getapp.com.au/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
24. [ServiceNow](https://www.getapp.com.au/software/9156/servicenow) — 4.5/5 (344 reviews) — ITSM for automation \&amp; management of IT enterprise services
25. [Milvus](https://www.getapp.com.au/software/132287/milvus) — 4.8/5 (298 reviews) — IT management system and help desk solution

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Next: [Next page](https://www.getapp.com.au/directory/287/help-desk-ticketing/deployment-options/mac/software?page=2)

## Related Categories

- [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software)
- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [All Categories](https://www.getapp.com.au/directory)

-----

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