---
description: See our list of the best Knowledge Base Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Base Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

# Knowledge Base Software

Canonical: https://www.getapp.com.au/directory/2823/knowledge-base/software

Page: 1 / 11\
Next: [Next page](https://www.getapp.com.au/directory/2823/knowledge-base/software?page=2)

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
2. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (720 reviews) — A complete IT service management (ITSM) tool for business
3. [Document360](https://www.getapp.com.au/software/120723/document360) — 4.7/5 (292 reviews) — AI-powered knowledge base and documentation software
4. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3434 reviews) — Online helpdesk system and customer service software
5. [livepro](https://www.getapp.com.au/software/122747/livepro) — 4.8/5 (182 reviews) — Knowledge management system
6. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
7. [Showcase Workshop](https://www.getapp.com.au/software/116627/showcase-workshop) — 4.7/5 (50 reviews) — Turn your device into a powerful sales presentation toolkit
8. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18783 reviews) — Cloud-based CRM and sales automation software
9. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (6037 reviews) — Project management software
10. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5823 reviews) — ERP and CRM applications from Microsoft
11. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5213 reviews) — Enhance employee management with the only all-in-one app
12. [Confluence](https://www.getapp.com.au/software/90949/confluence) — 4.5/5 (3682 reviews) — Remote team collaboration and knowledge workspace
13. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1783 reviews) — Multichannel Help Desk Solution with Powerful AI Features
14. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1307 reviews) — All-in-one open-source business software
15. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
16. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (991 reviews) — All in one business management workspace
17. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
18. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — AI powered customer service management platform
19. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
20. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
21. [Guru](https://www.getapp.com.au/software/123167/guru) — 4.8/5 (639 reviews) — Connect all company knowledge. Access it everywhere. Build t
22. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
23. [Aha\!](https://www.getapp.com.au/software/106671/aha) — 4.7/5 (561 reviews) — Platform for strategic product roadmapping
24. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
25. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes

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Next: [Next page](https://www.getapp.com.au/directory/2823/knowledge-base/software?page=2)

## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software)
- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/2823/knowledge-base/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/2823/knowledge-base/software> |
| de-AT | <https://www.getapp.at/directory/2823/knowledge-base/software> |
| en | <https://www.getapp.com/all-software/knowledge-base/> |
| en-AE | <https://www.getapp.ae/directory/2823/knowledge-base/software> |
| en-AU | <https://www.getapp.com.au/directory/2823/knowledge-base/software> |
| en-CA | <https://www.getapp.ca/directory/2823/knowledge-base/software> |
| en-GB | <https://www.getapp.co.uk/directory/2823/knowledge-base/software> |
| en-IE | <https://www.getapp.ie/directory/2823/knowledge-base/software> |
| en-NZ | <https://www.getapp.co.nz/directory/2823/knowledge-base/software> |
| en-SG | <https://www.getapp.sg/directory/2823/knowledge-base/software> |
| en-ZA | <https://www.getapp.za.com/directory/2823/knowledge-base/software> |
| es | <https://www.getapp.es/directory/2823/knowledge-base/software> |
| es-CL | <https://www.getapp.cl/directory/2823/knowledge-base/software> |
| es-CO | <https://www.getapp.com.co/directory/2823/knowledge-base/software> |
| es-MX | <https://www.getapp.com.mx/directory/2823/knowledge-base/software> |
| fr | <https://www.getapp.fr/directory/2823/knowledge-base/software> |
| fr-BE | <https://fr.getapp.be/directory/2823/knowledge-base/software> |
| fr-CA | <https://fr.getapp.ca/directory/2823/knowledge-base/software> |
| nl | <https://www.getapp.nl/directory/2823/knowledge-base/software> |
| nl-BE | <https://www.getapp.be/directory/2823/knowledge-base/software> |
| pt | <https://www.getapp.com.br/directory/2823/knowledge-base/software> |
| pt-PT | <https://www.getapp.pt/directory/2823/knowledge-base/software> |

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