---
description: See our list of the best Knowledge Base Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Base Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

# Knowledge Base Software

Canonical: https://www.getapp.com.au/directory/2823/knowledge-base/software

Page: 1 / 11\
Next: [Next page](https://www.getapp.com.au/directory/2823/knowledge-base/software?page=2)

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
2. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (753 reviews) — A complete IT service management (ITSM) tool for business
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4083 reviews) — AI powered customer service across all channels
4. [Document360](https://www.getapp.com.au/software/120723/document360) — 4.7/5 (292 reviews) — AI-powered knowledge base and documentation software
5. [livepro](https://www.getapp.com.au/software/122747/livepro) — 4.8/5 (182 reviews) — Knowledge management system
6. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
7. [Aha\!](https://www.getapp.com.au/software/106671/aha) — 4.7/5 (561 reviews) — Platform for strategic product management
8. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18790 reviews) — Cloud-based CRM and sales automation software
9. [monday.com AI Work Platform](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (6072 reviews) — Project management software
10. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5834 reviews) — ERP and CRM applications from Microsoft
11. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5298 reviews) — Enhance employee management with the only all-in-one app
12. [Confluence](https://www.getapp.com.au/software/90949/confluence) — 4.5/5 (3697 reviews) — Remote team collaboration and knowledge workspace
13. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
14. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1314 reviews) — All-in-one open-source business software
15. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
16. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
17. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
18. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
19. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
20. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
21. [Guru](https://www.getapp.com.au/software/123167/guru) — 4.8/5 (639 reviews) — Connect all company knowledge. Access it everywhere. Build t
22. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
23. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
24. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (520 reviews) — AI-enabled ITSM platform for businesses of all sizes
25. [360Learning](https://www.getapp.com.au/software/100000/360learning) — 4.7/5 (503 reviews) — AI-powered learning platform

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Next: [Next page](https://www.getapp.com.au/directory/2823/knowledge-base/software?page=2)

## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software)
- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/2823/knowledge-base/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/2823/knowledge-base/software> |
| de-AT | <https://www.getapp.at/directory/2823/knowledge-base/software> |
| en | <https://www.getapp.com/all-software/knowledge-base/> |
| en-AE | <https://www.getapp.ae/directory/2823/knowledge-base/software> |
| en-AU | <https://www.getapp.com.au/directory/2823/knowledge-base/software> |
| en-CA | <https://www.getapp.ca/directory/2823/knowledge-base/software> |
| en-GB | <https://www.getapp.co.uk/directory/2823/knowledge-base/software> |
| en-IE | <https://www.getapp.ie/directory/2823/knowledge-base/software> |
| en-NZ | <https://www.getapp.co.nz/directory/2823/knowledge-base/software> |
| en-SG | <https://www.getapp.sg/directory/2823/knowledge-base/software> |
| en-ZA | <https://www.getapp.za.com/directory/2823/knowledge-base/software> |
| es | <https://www.getapp.es/directory/2823/knowledge-base/software> |
| es-CL | <https://www.getapp.cl/directory/2823/knowledge-base/software> |
| es-CO | <https://www.getapp.com.co/directory/2823/knowledge-base/software> |
| es-MX | <https://www.getapp.com.mx/directory/2823/knowledge-base/software> |
| fr | <https://www.getapp.fr/directory/2823/knowledge-base/software> |
| fr-BE | <https://fr.getapp.be/directory/2823/knowledge-base/software> |
| fr-CA | <https://fr.getapp.ca/directory/2823/knowledge-base/software> |
| nl | <https://www.getapp.nl/directory/2823/knowledge-base/software> |
| nl-BE | <https://www.getapp.be/directory/2823/knowledge-base/software> |
| pt | <https://www.getapp.com.br/directory/2823/knowledge-base/software> |
| pt-PT | <https://www.getapp.pt/directory/2823/knowledge-base/software> |

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