---
description: See our list of the best Knowledge Base Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Base Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

# Knowledge Base Software

Canonical: https://www.getapp.com.au/directory/2823/knowledge-base/software

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Next: [Next page](https://www.getapp.com.au/directory/2823/knowledge-base/software?page=2)

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
3. [Document360](https://www.getapp.com.au/software/120723/document360) — 4.7/5 (290 reviews) — AI-powered knowledge base and documentation software
4. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Online helpdesk system and customer service software
5. [livepro](https://www.getapp.com.au/software/122747/livepro) — 4.8/5 (182 reviews) — Knowledge management system
6. [Aha\!](https://www.getapp.com.au/software/106671/aha) — 4.7/5 (561 reviews) — Platform for strategic product roadmapping
7. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18768 reviews) — Cloud-based CRM and sales automation software
8. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5811 reviews) — ERP and CRM applications from Microsoft
9. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (5726 reviews) — Project management software
10. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5060 reviews) — Enhance employee management with the only all-in-one app
11. [Confluence](https://www.getapp.com.au/software/90949/confluence) — 4.5/5 (3663 reviews) — Remote team collaboration and knowledge workspace
12. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1754 reviews) — Multichannel Help Desk Solution with Powerful AI Features
13. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1294 reviews) — All-in-one open-source business software
14. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
15. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
16. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
17. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
18. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
19. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
20. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
21. [Guru](https://www.getapp.com.au/software/123167/guru) — 4.8/5 (639 reviews) — Connect all company knowledge. Access it everywhere. Build t
22. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
23. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
24. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
25. [360Learning](https://www.getapp.com.au/software/100000/360learning) — 4.7/5 (484 reviews) — AI-powered learning platform

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Next: [Next page](https://www.getapp.com.au/directory/2823/knowledge-base/software?page=2)

## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software)
- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/2823/knowledge-base/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/2823/knowledge-base/software> |
| de-AT | <https://www.getapp.at/directory/2823/knowledge-base/software> |
| en | <https://www.getapp.com/all-software/knowledge-base/> |
| en-AE | <https://www.getapp.ae/directory/2823/knowledge-base/software> |
| en-AU | <https://www.getapp.com.au/directory/2823/knowledge-base/software> |
| en-CA | <https://www.getapp.ca/directory/2823/knowledge-base/software> |
| en-GB | <https://www.getapp.co.uk/directory/2823/knowledge-base/software> |
| en-IE | <https://www.getapp.ie/directory/2823/knowledge-base/software> |
| en-NZ | <https://www.getapp.co.nz/directory/2823/knowledge-base/software> |
| en-SG | <https://www.getapp.sg/directory/2823/knowledge-base/software> |
| en-ZA | <https://www.getapp.za.com/directory/2823/knowledge-base/software> |
| es | <https://www.getapp.es/directory/2823/knowledge-base/software> |
| es-CL | <https://www.getapp.cl/directory/2823/knowledge-base/software> |
| es-CO | <https://www.getapp.com.co/directory/2823/knowledge-base/software> |
| es-MX | <https://www.getapp.com.mx/directory/2823/knowledge-base/software> |
| fr | <https://www.getapp.fr/directory/2823/knowledge-base/software> |
| fr-BE | <https://fr.getapp.be/directory/2823/knowledge-base/software> |
| fr-CA | <https://fr.getapp.ca/directory/2823/knowledge-base/software> |
| nl | <https://www.getapp.nl/directory/2823/knowledge-base/software> |
| nl-BE | <https://www.getapp.be/directory/2823/knowledge-base/software> |
| pt | <https://www.getapp.com.br/directory/2823/knowledge-base/software> |
| pt-PT | <https://www.getapp.pt/directory/2823/knowledge-base/software> |

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