Here's our list of apps for Call Centre Software. Filters help you narrow down the results to find exactly what you’re looking for.

158 apps
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EducationFolder

  5
Cloud-based contact center performance management suite
EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more Read more about EducationFolder
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Compass

  5
Streamline processes and tasks with interactive workflows
Compass is a cloud-based solution which helps call centers, answering services, sales and customer support teams automate processes and streamline business workflows through third-party integrations. Users can create workflows using custom templates for communicating with prospects and clients. Read more about Compass
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Callture Virtual PBX

  4
Virtual PBX software for small to medium businesses
With our new Virtual PBX system, impress your clients with a professional image at only a fraction of the cost. Our PBX will turn your ordinary phone into an office phone system with multiple extensions and personalized voicemail. Also, you can record customized greeting, have an operator extension and access to an online management center. With a... Read more about Callture Virtual PBX
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simplyCT

  4
Virtual Call Center Software
simplyCT is easy all-in-one virtual call center software. It requires no hardware and works for inbound, outbound and blended call centers. Reliable VoIP, web chat, web call-back and email are combined with user-friendly first-rate features to make simplyCT the cost-effective alternative to expensive on-premise Call Center technologies. It is... Read more about simplyCT
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Newfies-Dialer

  4
Auto dialers for lead generation & telemarketing
Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more Read more about Newfies-Dialer
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Focus Contact Center

  4
Call & Contact Center Software Focus Contact Center
Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring. Read more about Focus Contact Center
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CallBlitzer

  4
Voice broadcasting platform for political campaigns & more
CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible Read more about CallBlitzer
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Zailab

  4
Cloud-based communication solution for small to medium contact centers
Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres Read more about Zailab
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KronoDesk

  3
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end Read more about KronoDesk
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Nectar Desk

  3
Call center software in the cloud
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more Read more about Nectar Desk
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FIVE CRM

  2
More Leads. More Sales. More Customers.
FIVE CRM provides businesses with tailored software solutions targeted at transforming sales & marketing and boosting the bottom line. FIVE CRM puts you in control through an array of products, whether you’re looking to take advantage of email marketing or drive sales through calling – we’ve got it covered. Read more about FIVE CRM
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Ubicentrex

  2
French call center software
Ubicentrex is a French call center software with shared calendar & messaging features to enable the management of appointment schedules by phone, email or SMS Read more about Ubicentrex
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InGenius

  2
Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
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Genesys

  2
Multi-channel contact center
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing,... Read more about Genesys
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Click2Coach

  2
Workforce optimization software for contact centers
Click2Coach is a workforce optimization solution that helps call centers monitor & analyze agent performance and put measures in place to improve operations. Read more about Click2Coach
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Vivocha

  2
Next Generation Customer Interaction Platform
Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects and customers right on the website, Mobile App, or messaging platform using any combination of Video, Voice, Chat, and collaboration tools. Read more about Vivocha
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Callmaker

  2
Automatic callbacks for website visitors within 25 seconds
Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted Read more about Callmaker
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RingSky

  2
Cloud hosted PBX solution
RingSky is a cloud hosted PBX solution offering voicemail to email, call forwarding, auto attendants, remote transfer, call monitoring, click to call, and more Read more about RingSky
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Parakeet

  2
Cloud-based phone system with mobile app, designed for teams
Parakeet is a cloud phone system for customer service, success, & sales teams. It requires no hardware, runs across devices and integrates with other apps Read more about Parakeet
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Vozy

  2
Cloud Phone System for today's Sales and Customer Support
Vozy is a cloud communication platform where business can make and receive calls from anywhere, accelerate their sales and deliver enhanced customer experiences Read more about Vozy
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WinBill

  1
IT and telecom expense management solution
WinBill by TeleManagement Technologies is a telecom expense management solution offering tools for expense process automation, reporting, and budget management Read more about WinBill
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LiveOps

  1
Cloud Contact Center | On-Demand Customer Service and Support Solutions
Voice, email, chat, SMS, Facebook and Twitter -- we support them all along with an integrated customer interaction database. Only LiveOps lets your business rapidly deploy an always-on, highly secure, true multi-tenant and instantly scalable contact center solution using a pay-as-you-go model. Our easy-to-use interface means no more requests to... Read more about LiveOps
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SpiceCSM

  1
Integration Platform as a Service for contact centers
SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact... Read more about SpiceCSM
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AireContact

  1
Multi-channel call centre software
AireContact offers a hosted, multi-channel contact centre to manage inbound and outbound calls, email, chat, and social media in one place. Read more about AireContact
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Whisbi

  1
The power of Live Engagement
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat. Read more about Whisbi
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Smart Queue by AVOXI

  1
Virtual contact center software
Virtual call center solution built on open-source technology to help increase productivity, designed for all unique business requirements Read more about Smart Queue by AVOXI
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Altitude Software

  1
Unified communications solution
Altitude uCI Suite is a complete unified communications solution that helps businesses of all sizes to engage effectively with their customers Read more about Altitude Software
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Xperience

  1
Cloud-based contact center solution
Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers Read more about Xperience
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Zent.io

  1
Cloud omnichannel contact center software
Zent.io is an omnichannel software for customer service teams including chat, mail, voice, Facebook, Twitter & fully customizable customer portal Read more about Zent.io
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OneContact CC

  1
Omni-channel contact center management platform
OneContact CC is a multimedia, omni-channel call centre solution which provides call centres with the tools to manage customer service challenges via voice, video, email, instant messaging, social media, and more. The IP-based solution is completely integrated to manage multiple contact centres. Read more about OneContact CC
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WinCall

PBX and VoIP call accounting solution
WinCall is a call accounting solution from TeleManagement Technologies, suitable for use with analog, VoIP, and Centrex PBX systems Read more about WinCall
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SolusOne

B to B VoIP Solutions, Call Center Software
SolusOne is a Canadian owned and operated company. We specialize in B to B VoIP Solutions, Call Center Solutions, and Software. We can provide you with all the Products and Services you will need to manage Calls, Agents, Customer Relations, and Reporting. Read more about SolusOne
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OpenTouch Office Cloud

Voice & unified communications for SMBs
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses Read more about OpenTouch Office Cloud
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Connect TCM

Telemarketing Campaign Management SaaS for telesales teams
Connect TCM is a web-based Telemarketing Campaign Management suite offering a questionnaire-based campaign structure, calling lists & various reporting options Read more about Connect TCM
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VeraSMART

Call accounting and reporting solution
VeraSMART is a call accounting and reporting solution from Calero, supporting usage monitoring, call tracking, compliance, and more for both wireline and mobile Read more about VeraSMART
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SightCall for Salesforce

Video calling support solution for Salesforce
SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support Read more about SightCall for Salesforce
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Avaya Aura Call Center Elite

Contact center management solution
Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance Read more about Avaya Aura Call Center Elite
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Magnetic North

Cloud contact center & PBX
Magnetic North combines inbound, outbound and blended contact center features, along with cloud PBX and recording tools. Read more about Magnetic North
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iTouchVision Call Centre

Your extended call centre
Our Contact Center Solutions provide the skilled and always up-to-date help desk staff your company needs to reduce payroll and overhead expenses. Read more about iTouchVision Call Centre
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Virtual Observer

Call recording & workforce optimization solution
Virtual Observer is a call recording & workforce optimization software for contact centers that works with hosted VoIP providers and traditional PBX systems. Read more about Virtual Observer
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Voicent Predictive Dialer

VOIP Predictive Dialer | Call Center Predictive Dialer | Hosted Predictive Dialer
Voicent's easy-to-use Agent Dialer predictive dialer software dramatically increases productivity and improves campaign bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live... Read more about Voicent Predictive Dialer
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Track My Leads

Web-based lead management solution for SMBs
Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more Read more about Track My Leads
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Ottspott

Phone platform for G Suite and Slack
Ottspott lets you, in a few minutes, to set up a business telephony for your Sales / Support teams. You can choose your numbers in more than 40 countries (and 9000 cities) or decide to port them and connect them to your business applications (Pipedrive, Intercom, Salesforce, Zendesk ...) Read more about Ottspott
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ePowerCenter

Cloud-based CRM software for contact center agents
ePowerCenter is a cloud-based CRM software that provides contact center agents with a unified view of customer information and helps to quickly resolve issues Read more about ePowerCenter
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VHT Cloud

Callback services and alternatives to waiting on hold
VHT provides virtual queuing capabilities and callback services that help improve customer service experience across finance, healthcare, retail industries, etc Read more about VHT Cloud
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Cingo

Omni-channel customer service platform
Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling Read more about Cingo
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Gladly

Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface Read more about Gladly
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Akio

Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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CozTel

Advanced cloud-based call center software
CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more Read more about CozTel
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office24by7

360° Office Automation Solutions
Office24by7 CRM best for small and medium sized businesses to large enterprises to organize communications better and to improve efficiency in marketing and sales operations with automation. Read more about office24by7
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thinQ

Cloud communication platform
thinQ is a cloud communication platform designed to help contact centers, telcos and enterprises control all aspects of their inbound & outbound communications with local voice, toll-free voice, call routing, voice API integrations, database solutions, messaging technology, and more Read more about thinQ
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Samespace

Communication platform for sales & helpdesk teams
Samespace is a platform that simplifies communication for customer-facing teams like sales, support, and contact centers. Businesses can seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale. Read more about Samespace
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injixo

Workforce management for call centers
injixo is a cloud-based workforce management (WFM) suite for contact centers which supports scheduling, forecasting, intraday management & reporting features. injixo is mobile-ready, giving users the flexibility to manage their workforce anytime, anywhere via mobile or tablet devices Read more about injixo
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Omnis

Contact center solution for customer engagement
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics. Read more about Omnis
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Fonvirtual Call Center

Communication solution for call management & distribution
Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD). Read more about Fonvirtual Call Center
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Adversus

Cloud-based dialer & CRM solution
Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus
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CommBox

Cloud-based contact center and customer service solution
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients. Read more about CommBox
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Verascape

Customer service and order tracking solution for businesses
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more. Read more about Verascape
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