---
description: Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Call Centre Software Applications and Tools | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Free Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software) > [Page 3](https://www.getapp.com.au/directory/275/call-center/software?page=3)

# Call Centre Software

Canonical: https://www.getapp.com.au/directory/275/call-center/software

Page: 3 / 10\
Prev: [Previous page](https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=2)\
Next: [Next page](https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=4)

> Call Centre Software helps organisations manage their inbound and outbound communications with customers over the telephone. Call centre management software may be used for marketing, sales, product support, and customer queries. It automatically matches callers with existing database entries and adds new ones to the customer repository. Call centre calling software queues callers, assigns them to available operators and gives call centre operators access to client records to review prior conversation logs before handling a call. It can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre tools can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre tracking software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred.

-----

## Products

1. [Sprinklr](https://www.getapp.com.au/software/100180/sprinklr) — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
2. [Voiptime Cloud](https://www.getapp.com.au/software/107301/voiptime-cloud) — 4.8/5 (80 reviews) — Great contact center software for SMB and Enterprises
3. [FluentStream](https://www.getapp.com.au/software/103301/fluentstream) — 4.6/5 (71 reviews) — Streamline Your SMB Communication Needs with FluentStream
4. [Kavkom](https://www.getapp.com.au/software/2045643/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Predictive dialer and telephony software for telemarketers
5. [Exotel](https://www.getapp.com.au/software/2049507/exotel) — 4.3/5 (69 reviews) — Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI
6. [MyOperator](https://www.getapp.com.au/software/2050887/myoperator) — 4.2/5 (68 reviews) — Business AI Operator - WhatsApp API and IVR automation
7. [AVOXI](https://www.getapp.com.au/software/101045/avoxi-genius) — 4.8/5 (59 reviews) — Hosted business phone system and call center solution
8. [TCN](https://www.getapp.com.au/software/115551/tcn) — 4.5/5 (57 reviews) — Cloud-based call center solution
9. [VoIPstudio](https://www.getapp.com.au/software/108563/voipstudio) — 4.7/5 (55 reviews) — VoIPstudio: the no-hassle VoIP phone service for business
10. [Call Center Studio](https://www.getapp.com.au/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
11. [Zoho Voice](https://www.getapp.com.au/software/2057395/zoho-voice) — 4.0/5 (46 reviews) — Cloud-based business phone for SMB sales and support teams
12. [Scorebuddy](https://www.getapp.com.au/software/91775/scorebuddy) — 4.5/5 (43 reviews) — All-in-One Quality Management Platform for Contact Centers
13. [SparkTG VCC](https://www.getapp.com.au/software/2046666/ivr) — 4.7/5 (42 reviews) — Top Contact Center solution that ensures your business grows
14. [Ultatel Cloud Business Phone System](https://www.getapp.com.au/software/2048111/clarity-business-phone-system) — 4.7/5 (41 reviews) — ULTATEL | Phone and Teleommunication Solutions For Business
15. [WeKall](https://www.getapp.com.au/software/2068005/wekall) — 4.5/5 (39 reviews) — Cloud-based contact center and telephony AI software
16. [Quiq](https://www.getapp.com.au/software/109689/quiq-messaging) — 4.5/5 (37 reviews) — Business messaging solution - SMS, FB Messenger, Kik, \& Chat
17. [VirtualPBX](https://www.getapp.com.au/software/1127/virtual-pbx) — 4.7/5 (36 reviews) — Trusted VoIP for any office, anywhere.
18. [Channels](https://www.getapp.com.au/software/102347/crazycall) — 4.8/5 (36 reviews) — Power up your customer service
19. [User.com](https://www.getapp.com.au/software/104019/user) — 4.6/5 (36 reviews) — The engine of growth. An all in one solution for user data.
20. [ClearTouch Operator](https://www.getapp.com.au/software/2055543/cleartouch-operator) — 4.6/5 (36 reviews) — Cloud Contact Center Platform Provider
21. [Freshcaller](https://www.getapp.com.au/software/108817/freshcaller) — 4.0/5 (35 reviews) — Modern Phone System for customer support \& sales
22. [Aloware](https://www.getapp.com.au/software/118987/aloware) — 4.1/5 (34 reviews) — so much more than just a sales dialer
23. [MaxContact](https://www.getapp.com.au/software/2039855/maxcontact) — 4.7/5 (33 reviews) — AI-powered customer engagement platform
24. [Callture](https://www.getapp.com.au/software/2324/pbx) — 4.8/5 (32 reviews) — Virtual PBX software for small to medium businesses
25. [CloudAgent](https://www.getapp.com.au/software/101069/cloudagent) — 4.5/5 (32 reviews) — Inbound, outbound \& blended cloud contact center

-----

Page: 3 / 10\
Prev: [Previous page](https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=2)\
Next: [Next page](https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=4)

## Related Categories

- [Business Phone Systems](https://www.getapp.com.au/directory/1099/business-phone-systems/software)
- [Predictive Dialer Software](https://www.getapp.com.au/directory/849/predictive-dialer/software)
- [VoIP Software](https://www.getapp.com.au/directory/107/voip/software)
- [Call Recording Software](https://www.getapp.com.au/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/275/call-center/software)
- [All Categories](https://www.getapp.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Australia","url":"https://www.getapp.com.au/","@id":"https://www.getapp.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Call Centre Software","description":"Discover the most popular Free Call Centre Software tools and compare user ratings, pricing, features, and free demo versions.","url":"https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=3","about":{"@id":"https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=3#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=3#breadcrumblist"},"@id":"https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=3#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=3#itemlist"},"publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"@id":"https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=3#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free Call Centre Software","position":2,"item":"https://www.getapp.com.au/directory/275/call-center/software","@type":"ListItem"},{"name":"Page 3","position":3,"item":"https://www.getapp.com.au/directory/275/call-center/software?page=3","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top Free Call Centre Software Applications and Tools | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/directory/275/call-center/pricing/free/software?page=3#itemlist","@type":"ItemList","itemListElement":[{"name":"Sprinklr","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.com.au/software/100180/sprinklr","@type":"ListItem"},{"name":"Voiptime Cloud","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/56d75438-a5d1-4ba7-ad45-38b65c020b69.png","url":"https://www.getapp.com.au/software/107301/voiptime-cloud","@type":"ListItem"},{"name":"FluentStream","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24f18e95-239c-4af6-985c-17875ed0d52c.png","url":"https://www.getapp.com.au/software/103301/fluentstream","@type":"ListItem"},{"name":"Kavkom","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4926ef8c-c02a-4dae-86a9-085eb1a2484b.png","url":"https://www.getapp.com.au/software/2045643/predictive-dialer-pbx","@type":"ListItem"},{"name":"Exotel","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6958615-76dc-4072-b8fd-94ca2f371f27.png","url":"https://www.getapp.com.au/software/2049507/exotel","@type":"ListItem"},{"name":"MyOperator","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3a3abf21-1a0a-4b09-81b8-af1342c12315.png","url":"https://www.getapp.com.au/software/2050887/myoperator","@type":"ListItem"},{"name":"AVOXI","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8bc09efe-f32c-419e-b450-84df0c45f237.png","url":"https://www.getapp.com.au/software/101045/avoxi-genius","@type":"ListItem"},{"name":"TCN","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da8fe8f4-850b-46c4-8508-50195f0f134e.png","url":"https://www.getapp.com.au/software/115551/tcn","@type":"ListItem"},{"name":"VoIPstudio","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d27fa623-4636-4888-bb15-924967bfaf57.png","url":"https://www.getapp.com.au/software/108563/voipstudio","@type":"ListItem"},{"name":"Call Center Studio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7169904-47ad-45b9-bcf8-5bf1eb38a830.png","url":"https://www.getapp.com.au/software/2037283/call-center-studio","@type":"ListItem"},{"name":"Zoho Voice","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/242ba110-27b4-4e55-8fe2-62f1bc219cd9.png","url":"https://www.getapp.com.au/software/2057395/zoho-voice","@type":"ListItem"},{"name":"Scorebuddy","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aa625803-652a-4ef9-8d3c-7fb66a640232.png","url":"https://www.getapp.com.au/software/91775/scorebuddy","@type":"ListItem"},{"name":"SparkTG VCC","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb95cd5a-6590-4d6e-adbd-304986b7c2ab.png","url":"https://www.getapp.com.au/software/2046666/ivr","@type":"ListItem"},{"name":"Ultatel Cloud Business Phone System","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12e63107-bc37-41ff-818d-ae2dfd5b94e4.jpeg","url":"https://www.getapp.com.au/software/2048111/clarity-business-phone-system","@type":"ListItem"},{"name":"WeKall","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/291a49b3-8449-492b-86e0-abf0fc82f2cc.png","url":"https://www.getapp.com.au/software/2068005/wekall","@type":"ListItem"},{"name":"Quiq","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a0810494-df67-459a-ab3b-d9e74e24002d.png","url":"https://www.getapp.com.au/software/109689/quiq-messaging","@type":"ListItem"},{"name":"VirtualPBX","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75ec3caf-64c8-4e1d-8fa4-2bbb2c6c96cb.png","url":"https://www.getapp.com.au/software/1127/virtual-pbx","@type":"ListItem"},{"name":"Channels","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc87a78f-e2ac-4886-abbf-10ba44ac0527.png","url":"https://www.getapp.com.au/software/102347/crazycall","@type":"ListItem"},{"name":"User.com","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee1cfc44-3f00-416f-b4ef-9bd866b0311d.png","url":"https://www.getapp.com.au/software/104019/user","@type":"ListItem"},{"name":"ClearTouch Operator","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a94c29f8-3b1a-40da-a32f-9aa09cc07435.png","url":"https://www.getapp.com.au/software/2055543/cleartouch-operator","@type":"ListItem"},{"name":"Freshcaller","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/516772ea-bbaf-4afe-9152-32b62c69714b.png","url":"https://www.getapp.com.au/software/108817/freshcaller","@type":"ListItem"},{"name":"Aloware","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df1b546f-7354-4a0e-9444-ffab489819b9.png","url":"https://www.getapp.com.au/software/118987/aloware","@type":"ListItem"},{"name":"MaxContact","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7aee20a-66e9-4d21-9679-68a1647a48e3.png","url":"https://www.getapp.com.au/software/2039855/maxcontact","@type":"ListItem"},{"name":"Callture","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ab55ab53-dc3a-4e5d-9c04-c31e6bd411af.png","url":"https://www.getapp.com.au/software/2324/pbx","@type":"ListItem"},{"name":"CloudAgent","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16a7d7b0-20a9-4e30-a449-20f6386caa4e.png","url":"https://www.getapp.com.au/software/101069/cloudagent","@type":"ListItem"}],"numberOfItems":25}
</script>