---
description: View GetApp's list to see the best-rated Mac Call Centre Software. We provide Australia business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Call Centre Software for Mac - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software for Mac](https://www.getapp.com.au/directory/275/call-center/software)

# Call Centre Software

Canonical: https://www.getapp.com.au/directory/275/call-center/software

Page: 1 / 8\
Next: [Next page](https://www.getapp.com.au/directory/275/call-center/deployment-options/mac/software?page=2)

> Call Centre Software helps organisations manage their inbound and outbound communications with customers over the telephone. Call centre management software may be used for marketing, sales, product support, and customer queries. It automatically matches callers with existing database entries and adds new ones to the customer repository. Call centre calling software queues callers, assigns them to available operators and gives call centre operators access to client records to review prior conversation logs before handling a call. It can also be used for follow-ups, feedback requests, and supervisor input through call barging and other techniques. Call centre tools can help streamline repetitive processes, give operators complete visibility into call logs and previous queries, offer supervisors an accurate depiction of the call centre’s performance, and facilitate prompt customer support. Compared to conventional business phone systems, they enable contact centres to deploy smaller remote teams with potentially higher productivity, greater flexibility, enhanced security, easier cross-department collaboration, and lower costs. Call centre tracking software comes with a long list of features. This includes call logging, recording, and automatic call distribution to ensure that an appropriate operator is assigned to each call. It also has interactive voice recognition (IVR) for greetings, queuing, and customer data input. Another feature is queue management which can help manage pending calls. Though conventionally thought of as a type of Business Phone System or Voice over Internet Protocol (VoIP) Software, call centre software is evolving and extending to channels like email, instant messaging, live chat, SMS text, and social media. Over the years, the line that separated it from Contact Centre Software and Customer Service Software has become blurred.

-----

## Products

1. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (468 reviews) — Web \& mobile-based (Android, iOS) communications system.
2. [Newfies-Dialer](https://www.getapp.com.au/software/105253/newfies-dialer) — 5.0/5 (4 reviews) — Cloud callcenter for remote sales and customer communication
3. [Webex Suite](https://www.getapp.com.au/software/10375/webex) — 4.4/5 (7416 reviews) — Cloud-based unified collaboration suite for enterprises
4. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
5. [RingEX](https://www.getapp.com.au/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) — RingEX - AI meets trusted communications
6. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
7. [Nextiva](https://www.getapp.com.au/software/91289/nextiva) — 4.6/5 (919 reviews) — Cloud AI platform for unified business communications
8. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (891 reviews) — 100% cloud phone for startups and SMEs
9. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
10. [Talkdesk](https://www.getapp.com.au/software/100659/talkdesk) — 4.5/5 (734 reviews) — Customer Experience. Automated.
11. [CallHippo](https://www.getapp.com.au/software/107461/callhippo) — 4.4/5 (694 reviews) — Cloud-based phone system for sales, support \& growing teams
12. [GoTo Connect](https://www.getapp.com.au/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — The first-ever truly unified voice and video solution.
13. [ActivTrak](https://www.getapp.com.au/software/110667/activtrak) — 4.5/5 (591 reviews) — Cloud-based platform for managing workforce intelligence
14. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
15. [Dialpad](https://www.getapp.com.au/software/103849/dialpad-sell) — 4.2/5 (571 reviews) — The AI-native platform where conversations become action.
16. [Agile CRM](https://www.getapp.com.au/software/102073/agile-crm) — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
17. [Five9](https://www.getapp.com.au/software/91276/five9) — 4.2/5 (487 reviews) — Cloud contact and call center software
18. [Aircall](https://www.getapp.com.au/software/100333/aircall) — 4.2/5 (466 reviews) — Cloud-based phone \& AI comms for SMB \& mid-market
19. [Kixie PowerCall & SMS](https://www.getapp.com.au/software/104961/kixie-powercall) — 4.6/5 (295 reviews) — Cloud-based sales engagement platform for sales teams
20. [MiVoice Business](https://www.getapp.com.au/software/91612/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — AI-powered communications solutions for all industries
21. [CloudTalk](https://www.getapp.com.au/software/114835/cloudtalk) — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams
22. [Genesys Cloud CX](https://www.getapp.com.au/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Mobile optimised cloud call centre with multichannel routing
23. [VICIdial](https://www.getapp.com.au/software/110383/vicidial) — 4.7/5 (266 reviews) — Open source call center software with predictive dialer
24. [RingCX](https://www.getapp.com.au/software/105435/ringcentral-contact-center) — 4.2/5 (264 reviews) — AI-powered contact center
25. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Customer experience management (CXM) platform

-----

Page: 1 / 8\
Next: [Next page](https://www.getapp.com.au/directory/275/call-center/deployment-options/mac/software?page=2)

## Related Categories

- [Business Phone Systems](https://www.getapp.com.au/directory/1099/business-phone-systems/software)
- [Call Recording Software](https://www.getapp.com.au/directory/935/call-recording/software)
- [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software)
- [Auto Dialer Software](https://www.getapp.com.au/directory/1067/auto-dialer/software)
- [Predictive Dialer Software](https://www.getapp.com.au/directory/849/predictive-dialer/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/275/call-center/software)
- [All Categories](https://www.getapp.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Australia","url":"https://www.getapp.com.au/","@id":"https://www.getapp.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Call Centre Software","description":"View GetApp's list to see the best-rated Mac Call Centre Software. We provide Australia business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.","url":"https://www.getapp.com.au/directory/275/call-center/deployment-options/mac/software","about":{"@id":"https://www.getapp.com.au/directory/275/call-center/deployment-options/mac/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.au/directory/275/call-center/deployment-options/mac/software#breadcrumblist"},"@id":"https://www.getapp.com.au/directory/275/call-center/deployment-options/mac/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.com.au/directory/275/call-center/deployment-options/mac/software#itemlist"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"@id":"https://www.getapp.com.au/directory/275/call-center/deployment-options/mac/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software for Mac","position":2,"item":"https://www.getapp.com.au/directory/275/call-center/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Call Centre Software for Mac - Prices &amp; Reviews | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/directory/275/call-center/deployment-options/mac/software#itemlist","@type":"ItemList","itemListElement":[{"name":"3CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.getapp.com.au/software/103409/3cx","@type":"ListItem"},{"name":"Newfies-Dialer","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1a1e2b-a330-4988-a1ce-763f1e79152b.png","url":"https://www.getapp.com.au/software/105253/newfies-dialer","@type":"ListItem"},{"name":"Webex Suite","position":3,"image":"https://images.g2crowd.com/uploads/product/image/ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png","url":"https://www.getapp.com.au/software/10375/webex","@type":"ListItem"},{"name":"Zoho Desk","position":4,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"RingEX","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.getapp.com.au/software/105173/ringcentral-mvp","@type":"ListItem"},{"name":"Bitrix24","position":6,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.com.au/software/90602/bitrix24","@type":"ListItem"},{"name":"Nextiva","position":7,"image":"https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png","url":"https://www.getapp.com.au/software/91289/nextiva","@type":"ListItem"},{"name":"Ringover","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.getapp.com.au/software/117547/ringover","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.com.au/software/91754/salesforce","@type":"ListItem"},{"name":"Talkdesk","position":10,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.getapp.com.au/software/100659/talkdesk","@type":"ListItem"},{"name":"CallHippo","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.getapp.com.au/software/107461/callhippo","@type":"ListItem"},{"name":"GoTo Connect","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.getapp.com.au/software/103797/GoTo-Connect","@type":"ListItem"},{"name":"ActivTrak","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cae89ed-a243-4669-b100-8251f130721a.png","url":"https://www.getapp.com.au/software/110667/activtrak","@type":"ListItem"},{"name":"NiCE CXone","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.com.au/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Dialpad","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.getapp.com.au/software/103849/dialpad-sell","@type":"ListItem"},{"name":"Agile CRM","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.com.au/software/102073/agile-crm","@type":"ListItem"},{"name":"Five9","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.com.au/software/91276/five9","@type":"ListItem"},{"name":"Aircall","position":18,"image":"https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png","url":"https://www.getapp.com.au/software/100333/aircall","@type":"ListItem"},{"name":"Kixie PowerCall & SMS","position":19,"image":"https://images.g2crowd.com/uploads/product/image/4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png","url":"https://www.getapp.com.au/software/104961/kixie-powercall","@type":"ListItem"},{"name":"MiVoice Business","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4e365b6-f7c7-4d7c-b03f-973c9edc36e4.jpeg","url":"https://www.getapp.com.au/software/91612/MiVoice-Business-Solution","@type":"ListItem"},{"name":"CloudTalk","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.getapp.com.au/software/114835/cloudtalk","@type":"ListItem"},{"name":"Genesys Cloud CX","position":22,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.com.au/software/104597/genesys-cloud","@type":"ListItem"},{"name":"VICIdial","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c75171b-6d7a-480a-bf7a-716dc33c3de6.png","url":"https://www.getapp.com.au/software/110383/vicidial","@type":"ListItem"},{"name":"RingCX","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.getapp.com.au/software/105435/ringcentral-contact-center","@type":"ListItem"},{"name":"XM for Customer Experience","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.getapp.com.au/software/130147/customer-frontlines","@type":"ListItem"}],"numberOfItems":25}
</script>