---
description: Page 4 - See our list of the best Knowledge Management Systems. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
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title: Page 4 - Knowledge Management Systems - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software) > [Page 4](https://www.getapp.com.au/directory/257/knowledge-management/software?page=4)

# Knowledge Management Systems

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> Knowledge Management Software is an IT system that stores, shares, and retrieves information about an organisation's people, processes, practices, culture, and content items. The purpose of enterprise knowledge management software is to assist employees in identifying and organising the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Integrated knowledge management software enables professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, knowledge management tools can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical knowledge management software features are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

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## Products

1. [HelpSite](https://www.getapp.com.au/software/2063648/helpsite-io) — 4.7/5 (68 reviews) — Knowledge management software
2. [Zoho Learn](https://www.getapp.com.au/software/2054248/zoho-learn) — 4.8/5 (67 reviews) — Comprehensive knowledge management and training platform.
3. [HighQ](https://www.getapp.com.au/software/103775/highq-dataroom) — 4.4/5 (65 reviews) — Cloud-based legal case management tool for legal teams.
4. [Alloy Navigator](https://www.getapp.com.au/software/113079/alloy-navigator) — 4.5/5 (64 reviews) — Award winning IT Asset Mgmt and Service Mgmt platform
5. [Higher Logic Vanilla](https://www.getapp.com.au/software/90572/vanilla-forums) — 4.4/5 (63 reviews) — Engage with Community
6. [TextExpander](https://www.getapp.com.au/software/2035399/textexpander) — 4.7/5 (63 reviews) — Work faster \& smarter with TextExpander's powerful snippets.
7. [SwipeGuide](https://www.getapp.com.au/software/2047739/swipeguide) — 4.4/5 (63 reviews) — CPG \& Industrial Manufacturing
8. [iorad](https://www.getapp.com.au/software/103357/iorad) — 4.7/5 (59 reviews) — Creates application instructions and step-by-step tutorials
9. [FileHold](https://www.getapp.com.au/software/90418/document-management-software) — 4.7/5 (56 reviews) — Simple. Flexible. Document Management that Works\!
10. [Deepser](https://www.getapp.com.au/software/2002751/deepser) — 4.6/5 (56 reviews) — IT service desk, CRM, and asset management software
11. [Waybook](https://www.getapp.com.au/software/2047640/waybook) — 4.9/5 (55 reviews) — Playbook that stores all knowledge and training documents
12. [Re:amaze](https://www.getapp.com.au/software/91771/reamaze-cloud-helpdesk) — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform.
13. [Fibery](https://www.getapp.com.au/software/2072006/fibery) — 4.7/5 (52 reviews) — Product discovery \& development platform
14. [Motadata ServiceOps](https://www.getapp.com.au/software/2058146/motadata-serviceops) — 4.6/5 (50 reviews) — IT service management platform to adopt digital changes
15. [Jive](https://www.getapp.com.au/software/10027/jive) — 4.0/5 (49 reviews) — Interactive intranet and collaboration hub for business.
16. [Obsidian](https://www.getapp.com.au/software/2067886/obsidian) — 4.8/5 (44 reviews) — Cloud-based note-taking software
17. [SocialChorus](https://www.getapp.com.au/software/102011/socialchorus) — 4.4/5 (43 reviews) — Work as One
18. [Speakap](https://www.getapp.com.au/software/114137/speakap) — 4.4/5 (43 reviews) — Stay on the pulse of your organization. From anywhere.
19. [Citavi](https://www.getapp.com.au/software/2048751/citavi) — 4.3/5 (43 reviews) — Streamline your research and writing.
20. [Starmind](https://www.getapp.com.au/software/2055548/starmind) — 4.5/5 (43 reviews) — Workforce and knowledge management software
21. [Slite](https://www.getapp.com.au/software/124947/slite) — 4.7/5 (42 reviews) — Your team’s go-to for instant answers
22. [Elium](https://www.getapp.com.au/software/9697/elium) — 4.8/5 (41 reviews) — Smart knowledge for global operations and customer services
23. [Elastic Enterprise Search](https://www.getapp.com.au/software/107383/site-search) — 4.4/5 (41 reviews) — Search everything, anywhere
24. [GLPI](https://www.getapp.com.au/software/2049885/glpi) — 4.5/5 (41 reviews) — GLPI is an IT Service Management software.
25. [BlogIn](https://www.getapp.com.au/software/2059714/blogin) — 4.6/5 (41 reviews) — Cloud-based platform for managing internal communications.

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## Related Categories

- [Intranet Software](https://www.getapp.com.au/directory/1037/intranet/software)
- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.com.au/directory)

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