Learn why GetApp is free

Knowledge Management Systems

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Here's our list of apps for Knowledge Management Systems. Filters help you narrow down the results to find exactly what you’re looking for.

Sort by

430 Software options

livepro

Knowledge management system

livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro

Confluence

Create, organize, and discuss work with your team

Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation. Read more about Confluence

Guru

Organize company information. Access it anywhere.

Guru is a knowledge management solution that works in your workflow, so the information you need to do your job is always at your fingertips. By leveraging AI and a robust list of integrations, Guru delivers verified knowledge into the tools your team is already using without them needing to search. Read more about Guru

Zendesk Suite

Service-first CRM company that builds support & sales tools

Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%. Read more about Zendesk Suite

Zoho Desk

Superior customer service. Lasting experiences.

With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk

The Generator

(0)

A simple and interactive course builder

Powerful and easy-to-use course builder. Leverage existing content and add your own company-specific workflows and processes. Courses are interactive, will run on any LMS, and can be easily translated to any language. Read more about The Generator

Aha!

Aha! is the world's #1 product development software.

Aha! is the world's #1 product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Read more about Aha!

Trainual

Easy onboarding and training software for growing businesses

Trainual helps growing businesses build better teams and scale faster by providing one central app for documenting processes and SOPs, then automating onboarding and training. Capture every process, policy, and procedure in one place and turn best practices into standard practices. Read more about Trainual

Slack

A single place for team communication and workflows

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack

Wix

Website builder & business management platform

Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-d... Read more about Wix

monday.com

Project Management Made Easy

Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters. Read more about monday.com

Microsoft SharePoint

Collaboration & content management platform

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites Read more about Microsoft SharePoint

Freshdesk

Online helpdesk system and customer service software

Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk

Notion

Project and task management tool

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans. Read more about Notion

LiveAgent

Web-based help desk so customer service agents

LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction. Start with a 30-day free trial, no credit card required Read more about LiveAgent

Bitrix24

100% free CRM, collaboration, and communication tool suite

Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24! Read more about Bitrix24

TeamSupport

The #1 customer support solution for B2B SaaS.

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products. Read more about TeamSupport

Microsoft Viva Engage

Enterprise Social Network (ESN) to connect and communicate

Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications Read more about Microsoft Viva Engage

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud

JIRA Service Management

The only ITSM solution built on the Jira platform

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Freshservice

A complete IT service management (ITSM) tool for business

Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice

SolarWinds Service Desk

IT Service Desk & Asset Management Software

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk

SysAid

The most advanced AI-powered ITSM platform in the market

SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency. Read more about SysAid

Connecteam

Enhance employee management with the only all-in-one app

Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house. Read more about Connecteam

Flowlu

All-in-one work automation and team collaboration platform

Create an easy-to-navigate knowledge base to capture your team's most valuable information and organize it into a shared knowledge hub. Read more about Flowlu

1
2
3
…
18
>

Related categories