Here's our list of apps for Knowledge Management Software. Filters help you narrow down the results to find exactly what you’re looking for.

234 Software options

Confluence is knowledge management software with flexible customization, organization, and a powerful search engine, empowering collaboration and innovation. Read more about Confluence
Bloomfire makes it simple to find and share knowledge across teams and organizations. By bringing all company knowledge into one secure, searchable platform, Bloomfire helps teams stay aligned, work efficiently, and make informed decisions. Read more about Bloomfire
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Read more about elevio
SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily Read more about SABIO
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management... Read more about KnowledgeIQ
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets. Read more about livepro
OneBar is an AI-enabled knowledge base tool, which integrates with Slack and lets IT helpdesk, HR departments, or legal professionals build FAQs or support content using conversations to resolve internal team issues. Read more about OneBar
Document360 is a knowledge base platform which enables users to create and publish self-service knowledge bases or help centers using documentation, categorization, editing, and branding tools like markdown support, version management and rollback, preview functionality, and more. Read more about Document360
Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code. Read more about Caspio
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Get started free with your custom domain. Read more about Tribe
Onna centralizes data from your favorite apps to deliver a connected enterprise, supercharged with machine learning and unified search – all in one place. Read more about Onna
Finally, a Knowledge Base that's always up to date. inSided is the only platform that allows you to combine the best answers from your user community with your Knowledge Base. Read more about inSided
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24! Read more about Bitrix24
Thousands of companies have switched from their old LMS to Litmos over the years. Find out why and Start your FREE trial today! Read more about SAP Litmos
Trainual helps growing businesses build better teams and scale faster by providing one central app for documenting processes and SOPs, then automating onboarding and training. Capture every process, policy, and procedure in one place and turn best practices into standard practices. Read more about Trainual
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Try HelpCrunch for free for 14 days! Read more about HelpCrunch
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Help Desk
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy Read more about Shelf
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla
ProcedureFlow is a cloud-based knowledge management software which enables companies to create simple visual maps to support operations Read more about ProcedureFlow
Scale critical knowledge across your manufacturing operations while improving first-time-right. Read more about SwipeGuide
The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge. Read more about BoostHQ
Make the most of every conversation with help pages, chatbot and live chat in one platform. Read more about FAQ Bot
Lessonly Knowledge (formerly Obie) enables teams to find, capture and access knowledge all from the tools already used at work. This platform is designed for teams that are looking to build a knowledge base or gain faster access to existing silos Read more about Lessonly Knowledge
Cronycle can help you stay ahead of the market. The platform makes it easy for market research, product marketing, content marketing, and sales enablement teams to discover, harvest, and share crucial insights. Read more about Cronycle
Tandora is a knowledge base software used to build a self-serve portal for your website or product or company. Read more about Tandora
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity Read more about Jira
Wix is a website building & publishing platform which helps users create professional websites exactly the way they want, with a drag & drop website editor Read more about Wix
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites Read more about Microsoft SharePoint
Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%. Read more about Zendesk
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which companies can share information, resources and business applications Read more about Yammer
Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans. Read more about Notion
TalentLMS is the LMS built for success and makes managing and sharing your org’s collective knowledge simple. Create courses easily, and store and organize them in a single, accessible place. Now, your teams are no longer in the dark. Read more about TalentLMS
Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration. Read more about SysAid
Create an easy-to-navigate knowledge base to capture your team's most valuable information and organize it into a shared knowledge hub. Read more about Flowlu
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. Users can create online portals, manuals, and help sites for customers and employees. Read more about KnowledgeOwl
Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience. Read more about Quip
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout
Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more. Read more about Vivantio
MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page. Read more about MangoApps
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
Paperpile is a knowledge management software designed to help businesses synchronize the research library with multiple devices. Administrators can utilize the search functionality to find papers in real-time on a unified interface. Read more about Paperpile

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