---
description: View GetApp's list to see the best-rated Open source Knowledge Management Systems. We provide Australia business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Open source Knowledge Management Systems - Prices & Reviews - GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Open Source Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)

# Knowledge Management Systems

Canonical: https://www.getapp.com.au/directory/257/knowledge-management/software

> Knowledge Management Software is an IT system that stores, shares, and retrieves information about an organisation's people, processes, practices, culture, and content items. The purpose of enterprise knowledge management software is to assist employees in identifying and organising the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Integrated knowledge management software enables professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, knowledge management tools can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical knowledge management software features are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
2. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews) — Enhance employee management with the only all-in-one app
3. [Quip](https://www.getapp.com.au/software/104093/quip) — 4.4/5 (209 reviews) — Docs, tasks, \& spreadsheet collaboration with built-in chat
4. [eXo Platform](https://www.getapp.com.au/software/91784/exo-platform) — 4.6/5 (120 reviews) — Digital Workplace Software
5. [Faveo Helpdesk](https://www.getapp.com.au/software/2059324/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
6. [LogicalDOC](https://www.getapp.com.au/software/105755/logicaldoc) — 4.5/5 (93 reviews) — Enterprise document management for SMBs
7. [Thought Industries](https://www.getapp.com.au/software/104953/thought-industries) — 4.6/5 (79 reviews) — Leading Customer Learning \& Intelligence Platform
8. [GLPI](https://www.getapp.com.au/software/2049885/glpi) — 4.5/5 (41 reviews) — GLPI is an IT Service Management software.
9. [Nuxeo](https://www.getapp.com.au/software/91091/nuxeo) — 4.2/5 (32 reviews) — Modern content management for enterprise organizations.
10. [ProProfs Knowledge Base](https://www.getapp.com.au/software/100156/proprofs-knowledge-base-software) — 4.7/5 (28 reviews) — Create, design, and publish knowledge base, help center, FAQ
11. [XWiki](https://www.getapp.com.au/software/10289/xwiki) — 4.7/5 (25 reviews) — Open-Source Extensible Wiki. Knowledge Finally Organized.
12. [BlueSpice](https://www.getapp.com.au/software/2073273/bluespice) — 4.3/5 (22 reviews) — Do knowledge management the Wiki Way\!
13. [Drillster](https://www.getapp.com.au/software/2064034/drillster) — 4.4/5 (16 reviews) — Adaptive learning solution
14. [Enghouse eKMS](https://www.getapp.com.au/software/90465/smartsupport) — 4.2/5 (12 reviews) — Internal \& external knowledge base and forum management
15. [Centralpoint](https://www.getapp.com.au/software/111983/centralpoint) — 4.6/5 (9 reviews) — Digital experience platform \& content management solution
16. [Tallium](https://www.getapp.com.au/software/91104/cluster-branded-workspace) — 4.9/5 (7 reviews) — Knowledge and content management
17. [BookStack](https://www.getapp.com.au/software/2054242/bookstack) — 5.0/5 (3 reviews) — Open-source documentation and knowledge management platform
18. [Verint Knowledge Management](https://www.getapp.com.au/software/2050209/verint-knowledge-management) (0 reviews) — Artificial intelligence-enabled knowledge management system

## Related Categories

- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)
- [Intranet Software](https://www.getapp.com.au/directory/1037/intranet/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.com.au/directory)

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