---
description: Discover the most popular Free Knowledge Management Systems tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Knowledge Management Systems Applications and Tools | GetApp Australia 2026
---

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# Knowledge Management Systems

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> Knowledge Management Software is an IT system that stores, shares, and retrieves information about an organisation's people, processes, practices, culture, and content items. The purpose of enterprise knowledge management software is to assist employees in identifying and organising the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Integrated knowledge management software enables professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, knowledge management tools can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical knowledge management software features are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

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## Products

1. [MindTouch](https://www.getapp.com.au/software/101913/mindtouch) — 3.0/5 (3 reviews) — The Customer-First Knowledge Management Platform
2. [Ftopia](https://www.getapp.com.au/software/100953/ftopia) — 4.7/5 (3 reviews) — Elegant and secure file sharing for businesses
3. [Galisto](https://www.getapp.com.au/software/127099/galisto) — 5.0/5 (3 reviews) — Cloud-based platform for knowledge sharing
4. [Coveo Relevance Cloud](https://www.getapp.com.au/software/2047214/coveo) — 4.0/5 (3 reviews) — Artificial intelligence (AI)-enabled enterprise search tool
5. [Workai](https://www.getapp.com.au/software/2053595/workai) — 4.7/5 (3 reviews) — An award-winning intranet platform available in the cloud.
6. [Omnisearch](https://www.getapp.com.au/software/2055942/omnisearch) — 5.0/5 (3 reviews) — Web-based enterprise search solution
7. [Outcoach](https://www.getapp.com.au/software/2072632/outcoach) — 5.0/5 (3 reviews) — Classroom management software
8. [IntelligenceBank Knowledge Management](https://www.getapp.com.au/software/91706/intelligencebank-knowledge-management) — 4.0/5 (2 reviews) — Manage documents and data online
9. [Lessons Learned Database](https://www.getapp.com.au/software/110161/lessons-learned-database) — 4.5/5 (2 reviews) — A database for storing and searching for lessons learned
10. [Squirro](https://www.getapp.com.au/software/130343/squirro) — 5.0/5 (2 reviews) — Data finds purpose with Squirro
11. [Pega Customer Service](https://www.getapp.com.au/software/2061679/pega-customer-service) — 4.0/5 (2 reviews) — Software for managing customer service operations
12. [aiio](https://www.getapp.com.au/software/2069831/aiio) — 5.0/5 (2 reviews) — AI-enabled business process automation platform
13. [ServiceTonic](https://www.getapp.com.au/software/2072659/servicetonic) — 4.5/5 (2 reviews) — ServiceTonic targets small and medium size enterprises
14. [Data Graphs](https://www.getapp.com.au/software/2075731/data-graphs) — 5.0/5 (2 reviews) — Cloud-based structured data backend for any application.
15. [ZUUZ](https://www.getapp.com.au/software/2083079/zuuz) — 5.0/5 (2 reviews) — Enterprise intelligence engine for internal data discovery
16. [HelpMaster](https://www.getapp.com.au/software/20473/helpmaster) — 5.0/5 (1 reviews) — Helpdesk, service desk and customer support software
17. [IntelliEnterprise](https://www.getapp.com.au/software/102003/intellienterprise) — 4.0/5 (1 reviews) — All-round Intranet with AI chatbot and app notifications
18. [Cocoom](https://www.getapp.com.au/software/129227/cocoom) — 5.0/5 (1 reviews) — Internal content creation and knowledge sharing platform
19. [Sinequa](https://www.getapp.com.au/software/155731/sinequa) — 4.0/5 (1 reviews) — Data search and analytics platform for large enterprises
20. [easylearn LMS](https://www.getapp.com.au/software/2044011/easylearn-lms) — 5.0/5 (1 reviews) — easylearn learning management system
21. [WorkPlan](https://www.getapp.com.au/software/2046560/workplan) — 5.0/5 (1 reviews) — An essential tool. Learning and engagement reinvented.
22. [Lucidworks Fusion](https://www.getapp.com.au/software/2047624/lucidworks-fusion) — 4.0/5 (1 reviews) — Data discovery platform to conduct cognitive search
23. [Zavanta](https://www.getapp.com.au/software/2052786/zavanta) — 4.0/5 (1 reviews) — Everyone knows what to do.
24. [4industry](https://www.getapp.com.au/software/2054469/4industry) — 5.0/5 (1 reviews) — Connected worker platform for manufacturing
25. [Lessonflow](https://www.getapp.com.au/software/2061892/lessonflow) — 4.0/5 (1 reviews) — AI-powered lessons learned management system

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Next: [Next page](https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=10)

## Related Categories

- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.com.au/directory)

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