---
description: Discover the most popular Free Knowledge Management Systems tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Knowledge Management Systems Applications and Tools | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Free Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software) > [Page 7](https://www.getapp.com.au/directory/257/knowledge-management/software?page=7)

# Knowledge Management Systems

Canonical: https://www.getapp.com.au/directory/257/knowledge-management/software

Page: 7 / 11\
Prev: [Previous page](https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=6)\
Next: [Next page](https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=8)

> Knowledge Management Software is an IT system that stores, shares, and retrieves information about an organisation's people, processes, practices, culture, and content items. The purpose of enterprise knowledge management software is to assist employees in identifying and organising the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Integrated knowledge management software enables professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, knowledge management tools can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical knowledge management software features are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

-----

## Products

1. [Enghouse eKMS](https://www.getapp.com.au/software/90465/smartsupport) — 4.2/5 (12 reviews) — Internal \& external knowledge base and forum management
2. [Customer Communities](https://www.getapp.com.au/software/105115/insided) — 4.3/5 (12 reviews) — Leading Community Platform for Customer Success \& Support
3. [Liberty](https://www.getapp.com.au/software/106359/liberty) — 4.8/5 (12 reviews) — Knowledge, content \& library management solution
4. [OfficeAmp](https://www.getapp.com.au/software/114677/officeamp) — 4.2/5 (12 reviews) — Office operations \& issue management software on Slack.
5. [Stonly](https://www.getapp.com.au/software/2042031/stonly) — 4.3/5 (12 reviews) — Cloud-based knowledge management and decision tree software
6. [Stacks](https://www.getapp.com.au/software/2070114/stacks-1) — 4.8/5 (12 reviews) — AI recommendations from bookmarks on search results
7. [WoodWing Scienta](https://www.getapp.com.au/software/2073563/woodwing-scienta) — 4.7/5 (12 reviews) — Cloud-based tool to help manage knowledge and quality.
8. [Answerbase](https://www.getapp.com.au/software/10135/answerbase) — 4.7/5 (11 reviews) — Meet your customers’ and company's information needs
9. [ExxpertApps](https://www.getapp.com.au/software/90366/exxpertapps) — 5.0/5 (11 reviews) — All-In-One Next Generation Enterprise Application in Cloud
10. [Helpfruit](https://www.getapp.com.au/software/2046565/faq-bot) — 4.6/5 (11 reviews) — AI chatbots and help pages with all the protections you need
11. [AllAnswered](https://www.getapp.com.au/software/2049234/allanswered) — 4.6/5 (11 reviews) — Your Team's Collective Brain.
12. [Theum](https://www.getapp.com.au/software/2060520/theum) — 4.6/5 (11 reviews) — Making the most of existing document-based knowledge
13. [HelpCenter.io](https://www.getapp.com.au/software/2061829/helpcenter-io) — 4.8/5 (11 reviews) — Empower your customers for self-service
14. [Way We Do](https://www.getapp.com.au/software/108625/way-we-do) — 4.9/5 (10 reviews) — Platform for creating standard operating procedures (SOP)
15. [BoostHQ](https://www.getapp.com.au/software/112441/boosthq) — 4.8/5 (10 reviews) — Knowledge sharing platform \& employee learning community
16. [Knowmax](https://www.getapp.com.au/software/128883/knowmax) — 4.6/5 (10 reviews) — Single source of truth. Delivered.
17. [Twygo](https://www.getapp.com.au/software/2053472/twygo) — 4.6/5 (10 reviews) — EAD platform focused on the learning experience
18. [Twine](https://www.getapp.com.au/software/109765/twine) — 4.4/5 (9 reviews) — Intranet \& collaboration platform
19. [Centralpoint](https://www.getapp.com.au/software/111983/centralpoint) — 4.6/5 (9 reviews) — Digital experience platform \& content management solution
20. [PHPKB](https://www.getapp.com.au/software/131567/phpkb) — 4.3/5 (9 reviews) — Knowledge management solution
21. [Rezolve AI](https://www.getapp.com.au/software/2051830/rezolve-ai) — 4.8/5 (9 reviews) — Agentic AI platform for enterprise service automation
22. [Tesseron](https://www.getapp.com.au/software/2057201/tesseron-asm) — 4.3/5 (8 reviews) — work with the flow
23. [WorkHub Tasks](https://www.getapp.com.au/software/2067392/workhub-tasks) — 5.0/5 (8 reviews) — All sort of organizations from small to enterprise-level
24. [SmartITSM](https://www.getapp.com.au/software/2068888/smartitsm) — 4.6/5 (8 reviews) — Cloud-based IT service management and help desk software
25. [HelpDocs](https://www.getapp.com.au/software/2080623/helpdocs) — 4.1/5 (8 reviews) — Knowledge base software for creating a help center

-----

Page: 7 / 11\
Prev: [Previous page](https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=6)\
Next: [Next page](https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=8)

## Related Categories

- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Australia","url":"https://www.getapp.com.au/","@id":"https://www.getapp.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Knowledge Management Systems","description":"Discover the most popular Free Knowledge Management Systems tools and compare user ratings, pricing, features, and free demo versions.","url":"https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=7","about":{"@id":"https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=7#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=7#breadcrumblist"},"@id":"https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=7#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=7#itemlist"},"publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"@id":"https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=7#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free Knowledge Management Systems","position":2,"item":"https://www.getapp.com.au/directory/257/knowledge-management/software","@type":"ListItem"},{"name":"Page 7","position":3,"item":"https://www.getapp.com.au/directory/257/knowledge-management/software?page=7","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top Free Knowledge Management Systems Applications and Tools | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=7#itemlist","@type":"ItemList","itemListElement":[{"name":"Enghouse eKMS","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0644cb5-de7e-4492-bcc5-02090c594587.png","url":"https://www.getapp.com.au/software/90465/smartsupport","@type":"ListItem"},{"name":"Customer Communities","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3d85046-c9a3-4c7c-86f3-de08c123784e.jpeg","url":"https://www.getapp.com.au/software/105115/insided","@type":"ListItem"},{"name":"Liberty","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/973699d8-36a1-4add-ae89-b00d4a0d355e.png","url":"https://www.getapp.com.au/software/106359/liberty","@type":"ListItem"},{"name":"OfficeAmp","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6459f295-4371-4924-87b2-f2b9ee9e3dba.png","url":"https://www.getapp.com.au/software/114677/officeamp","@type":"ListItem"},{"name":"Stonly","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea9c3693-a5f2-41cf-beda-28d7629ad91e.png","url":"https://www.getapp.com.au/software/2042031/stonly","@type":"ListItem"},{"name":"Stacks","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a940bb4f-e99e-498a-8676-9d10cfbd41e6.jpeg","url":"https://www.getapp.com.au/software/2070114/stacks-1","@type":"ListItem"},{"name":"WoodWing Scienta","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f3c8cf5-8eb1-4d16-8624-b0a5796f585b.png","url":"https://www.getapp.com.au/software/2073563/woodwing-scienta","@type":"ListItem"},{"name":"Answerbase","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ac70766-b42d-4edc-8b7d-17b11329336d.png","url":"https://www.getapp.com.au/software/10135/answerbase","@type":"ListItem"},{"name":"ExxpertApps","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6275559f-c8bd-4b18-bc6a-2fb54e670080.jpg","url":"https://www.getapp.com.au/software/90366/exxpertapps","@type":"ListItem"},{"name":"Helpfruit","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ea808de-3d03-41f3-84da-f39c0c24ce43.png","url":"https://www.getapp.com.au/software/2046565/faq-bot","@type":"ListItem"},{"name":"AllAnswered","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/675a9c45-0a27-4653-9edf-75002d6663af.png","url":"https://www.getapp.com.au/software/2049234/allanswered","@type":"ListItem"},{"name":"Theum","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7caf1017-79cb-47ae-89d3-019d15500b96.png","url":"https://www.getapp.com.au/software/2060520/theum","@type":"ListItem"},{"name":"HelpCenter.io","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2c688489-548d-45b1-9718-c84734767767.png","url":"https://www.getapp.com.au/software/2061829/helpcenter-io","@type":"ListItem"},{"name":"Way We Do","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/344032a0-055e-43c0-8b3a-447ea00a0906.png","url":"https://www.getapp.com.au/software/108625/way-we-do","@type":"ListItem"},{"name":"BoostHQ","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/15cb5fa6-3448-4a59-a398-6dac088e6002.png","url":"https://www.getapp.com.au/software/112441/boosthq","@type":"ListItem"},{"name":"Knowmax","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d709ca22-f59c-4a18-aeae-e4b53d7f7768.png","url":"https://www.getapp.com.au/software/128883/knowmax","@type":"ListItem"},{"name":"Twygo","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2191ca5b-ac4d-411f-83f5-b572846cac2f.png","url":"https://www.getapp.com.au/software/2053472/twygo","@type":"ListItem"},{"name":"Twine","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7fd56c2a-ada0-4ed2-9a49-eba3d646c464.png","url":"https://www.getapp.com.au/software/109765/twine","@type":"ListItem"},{"name":"Centralpoint","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce6a40e7-21ce-4cb5-92da-c8ec5205fc89.png","url":"https://www.getapp.com.au/software/111983/centralpoint","@type":"ListItem"},{"name":"PHPKB","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af960f9a-f783-4c70-b5e8-6f14b092d1fb.png","url":"https://www.getapp.com.au/software/131567/phpkb","@type":"ListItem"},{"name":"Rezolve AI","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db52ea41-5e66-4e70-b2de-67190230c246.png","url":"https://www.getapp.com.au/software/2051830/rezolve-ai","@type":"ListItem"},{"name":"Tesseron","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ebe1a4c9-63e9-45d2-a2c5-92c67eb23e6e.png","url":"https://www.getapp.com.au/software/2057201/tesseron-asm","@type":"ListItem"},{"name":"WorkHub Tasks","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e78be299-b9ed-439a-bb24-f9e2a2d8c590.jpeg","url":"https://www.getapp.com.au/software/2067392/workhub-tasks","@type":"ListItem"},{"name":"SmartITSM","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aa29640c-84ec-4e12-9f82-5782f6b6cd2b.jpeg","url":"https://www.getapp.com.au/software/2068888/smartitsm","@type":"ListItem"},{"name":"HelpDocs","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e81aed36-46a1-436f-8f9e-932e290631b7.png","url":"https://www.getapp.com.au/software/2080623/helpdocs","@type":"ListItem"}],"numberOfItems":25}
</script>