---
description: Discover the most popular Free Knowledge Management Systems tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Knowledge Management Systems Applications and Tools | GetApp Australia 2026
---

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# Knowledge Management Systems

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> Knowledge Management Software is an IT system that stores, shares, and retrieves information about an organisation's people, processes, practices, culture, and content items. The purpose of enterprise knowledge management software is to assist employees in identifying and organising the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Integrated knowledge management software enables professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, knowledge management tools can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical knowledge management software features are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

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## Products

1. [JigSpace](https://www.getapp.com.au/software/2047932/jigspace) — 4.8/5 (19 reviews) — 3D presentations made easy with JigSpace.
2. [Contentverse](https://www.getapp.com.au/software/2049941/contentverse-1) — 4.1/5 (19 reviews) — Simple, secure document management for everyone
3. [Forumbee](https://www.getapp.com.au/software/104965/forumbee) — 4.9/5 (18 reviews) — Custom community forum creation tool
4. [USU Knowledge Management](https://www.getapp.com.au/software/116003/knowledge-center) — 4.8/5 (18 reviews) — Knowledge Management Platform for Customer Service
5. [Spekit](https://www.getapp.com.au/software/2035359/spekit) — 4.8/5 (18 reviews) — AI-powered sales enablement and content management platform.
6. [Greenbox](https://www.getapp.com.au/software/2037995/greenbox) — 4.8/5 (18 reviews) — Web-based document management software
7. [ProNavigator](https://www.getapp.com.au/software/2050326/sage) — 4.7/5 (18 reviews) — The only software purpose-built for insurance pros.
8. [OnScreen](https://www.getapp.com.au/software/2043815/onscreen) — 4.6/5 (17 reviews) — Agile Digital Adoption Platform
9. [Juno Journey](https://www.getapp.com.au/software/2061808/juno-journey) — 4.8/5 (17 reviews) — Build Personalized Professional Journeys with Juno Journey
10. [Mentessa](https://www.getapp.com.au/software/2062054/mentessa) — 4.8/5 (17 reviews) — We drive know-how exchange in the new world of work.
11. [Korra](https://www.getapp.com.au/software/2066007/korra) — 4.8/5 (17 reviews) — Answers - Spot On\!
12. [TOPYX LMS](https://www.getapp.com.au/software/9650/topyx) — 4.3/5 (16 reviews) — Learning Platform (LxP)
13. [ScreenSteps](https://www.getapp.com.au/software/101161/screensteps) — 4.8/5 (16 reviews) — Improve your knowledge base
14. [Knowliah](https://www.getapp.com.au/software/119787/knowliah) — 3.9/5 (16 reviews) — Legal case management solution for businesses of all sizes
15. [FiscalNote](https://www.getapp.com.au/software/2036535/fiscalnote) — 4.3/5 (16 reviews) — SOC 2 Type 2-compliant issue management system
16. [Drillster](https://www.getapp.com.au/software/2064034/drillster) — 4.4/5 (16 reviews) — Adaptive learning solution
17. [TheBrain](https://www.getapp.com.au/software/2072614/thebrain) — 4.7/5 (16 reviews) — Organize, Visualize and Share Knowledge.
18. [Talisma CRM](https://www.getapp.com.au/software/102203/talisma) — 3.7/5 (15 reviews) — CRM suite with marketing and KB (Knowledge Base) tools
19. [KBPublisher](https://www.getapp.com.au/software/120835/kbpublisher) — 4.2/5 (15 reviews) — Knowledge management solution for small to large businesses
20. [évolt](https://www.getapp.com.au/software/2048242/volt) — 4.9/5 (14 reviews) — Collaborative platform for user-centered organizations.
21. [Cronycle](https://www.getapp.com.au/software/2048674/cronycle) — 4.7/5 (14 reviews) — Market intelligence \& media monitoring platform for teams.
22. [Universal Knowledge](https://www.getapp.com.au/software/105247/universal-knowledge) — 4.6/5 (13 reviews) — Multi-solution knowledge management product
23. [Inbenta](https://www.getapp.com.au/software/106065/inbenta) — 4.7/5 (13 reviews) — A Conversational AI Platform that Reduces Support Requests
24. [KnowledgeNet.ai](https://www.getapp.com.au/software/2064958/knowledgenet-ai) — 4.9/5 (13 reviews) — Relationship Intelligence Lead Sourcing Sales Enablement
25. [Jalios](https://www.getapp.com.au/software/2069853/jplatform) — 4.9/5 (13 reviews) — Efficient together. Your business, your platform\!

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## Related Categories

- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.com.au/directory)

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