---
description: Discover the most popular Free Knowledge Management Systems tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Knowledge Management Systems Applications and Tools | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Free Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software) > [Page 3](https://www.getapp.com.au/directory/257/knowledge-management/software?page=3)

# Knowledge Management Systems

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> Knowledge Management Software is an IT system that stores, shares, and retrieves information about an organisation's people, processes, practices, culture, and content items. The purpose of enterprise knowledge management software is to assist employees in identifying and organising the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Integrated knowledge management software enables professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, knowledge management tools can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical knowledge management software features are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

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## Products

1. [Nuclino](https://www.getapp.com.au/software/114369/nuclino) — 4.7/5 (105 reviews) — Your team's collective brain
2. [Helpjuice](https://www.getapp.com.au/software/105523/helpjuice) — 4.7/5 (102 reviews) — Cloud-based knowledge management platform
3. [Bettermode](https://www.getapp.com.au/software/115855/tribe) — 4.7/5 (94 reviews) — All-in-one community platform for branded communities
4. [LogicalDOC](https://www.getapp.com.au/software/105755/logicaldoc) — 4.5/5 (93 reviews) — Enterprise document management for SMBs
5. [HappyFox Help Desk](https://www.getapp.com.au/software/90516/happyfox) — 4.6/5 (92 reviews) — Helpdesk, customer support software
6. [Groove](https://www.getapp.com.au/software/91569/groove) — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
7. [keelearning](https://www.getapp.com.au/software/2051907/keelearning) — 4.6/5 (83 reviews) — Smart Learning
8. [Cloud Assess](https://www.getapp.com.au/software/2050163/cloud-assess) — 4.7/5 (78 reviews) — Build Skills. Prove Competence. Stay Compliant.
9. [Jostle](https://www.getapp.com.au/software/103613/jostle) — 4.4/5 (73 reviews) — Helping employees succeed. Anytime, anywhere, with ease.
10. [Zoho Connect](https://www.getapp.com.au/software/91189/zoho-connect) — 4.3/5 (73 reviews) — Enterprise private social network
11. [UserVoice](https://www.getapp.com.au/software/8292/uservoice-feedback-site) — 4.3/5 (70 reviews) — Build better products with intelligent product feedback
12. [Engageware](https://www.getapp.com.au/software/1497/engageware) — 4.2/5 (70 reviews) — Intelligent Online Appointment Scheduling Software
13. [HelpSite](https://www.getapp.com.au/software/2063648/helpsite-io) — 4.7/5 (68 reviews) — Knowledge management software
14. [Alloy Navigator](https://www.getapp.com.au/software/113079/alloy-navigator) — 4.5/5 (64 reviews) — Award winning IT Asset Mgmt and Service Mgmt platform
15. [TextExpander](https://www.getapp.com.au/software/2035399/textexpander) — 4.7/5 (63 reviews) — Work faster \& smarter with TextExpander's powerful snippets.
16. [SwipeGuide](https://www.getapp.com.au/software/2047739/swipeguide) — 4.4/5 (63 reviews) — CPG \& Industrial Manufacturing
17. [Zoho Learn](https://www.getapp.com.au/software/2054248/zoho-learn) — 4.8/5 (61 reviews) — Comprehensive knowledge management and training platform.
18. [iorad](https://www.getapp.com.au/software/103357/iorad) — 4.7/5 (59 reviews) — Creates application instructions and step-by-step tutorials
19. [FileHold](https://www.getapp.com.au/software/90418/document-management-software) — 4.7/5 (56 reviews) — Simple. Flexible. Document Management that Works\!
20. [Deepser](https://www.getapp.com.au/software/2002751/deepser) — 4.6/5 (56 reviews) — IT service desk, CRM, and asset management software
21. [Waybook](https://www.getapp.com.au/software/2047640/waybook) — 4.9/5 (55 reviews) — Playbook that stores all knowledge and training documents
22. [Re:amaze](https://www.getapp.com.au/software/91771/reamaze-cloud-helpdesk) — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform.
23. [Fibery](https://www.getapp.com.au/software/2072006/fibery) — 4.7/5 (52 reviews) — Product discovery \& development platform
24. [Motadata ServiceOps](https://www.getapp.com.au/software/2058146/motadata-serviceops) — 4.6/5 (50 reviews) — IT service management platform to adopt digital changes
25. [Obsidian](https://www.getapp.com.au/software/2067886/obsidian) — 4.8/5 (44 reviews) — Cloud-based note-taking software

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Next: [Next page](https://www.getapp.com.au/directory/257/knowledge-management/pricing/free/software?page=4)

## Related Categories

- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.com.au/directory)

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