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description: Discover the most popular Free Knowledge Management Systems tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Knowledge Management Systems Applications and Tools | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Free Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software) > [Page 11](https://www.getapp.com.au/directory/257/knowledge-management/software?page=11)

# Knowledge Management Systems

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> Knowledge Management Software is an IT system that stores, shares, and retrieves information about an organisation's people, processes, practices, culture, and content items. The purpose of enterprise knowledge management software is to assist employees in identifying and organising the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Integrated knowledge management software enables professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, knowledge management tools can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical knowledge management software features are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

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## Products

1. [OVIO Virtual Assistant](https://www.getapp.com.au/software/2065244/ovio-virtual-assistant) (0 reviews) — OVIO your Learning Experience Platform of the future.
2. [Learning Experience Platform by Haufe Akademie](https://www.getapp.com.au/software/2066359/haufe-hlx) (0 reviews) — Learning experience platform
3. [KNVEY](https://www.getapp.com.au/software/2066475/knvey) (0 reviews) — "Be Easier to Do Business With"
4. [GateAI](https://www.getapp.com.au/software/2078125/gateai) (0 reviews) — In an era where AI is integral to business strategy, GateAI
5. [JoySuite](https://www.getapp.com.au/software/2082084/joysuite) (0 reviews) — AI-enabled workflow productivity and personalized learning
6. [Eniston](https://www.getapp.com.au/software/2073991/eniston) (0 reviews) — Knowledge base management solution
7. [smartLCM Vertragsmanagement](https://www.getapp.com.au/software/2077344/smartlcm-vertragsmanagement) (0 reviews) — Contract management solution for improved efficiency
8. [Needl.ai](https://www.getapp.com.au/software/2075139/needl-ai) (0 reviews) — AI-based platform for streamlining data aggregation tasks
9. [Pilot](https://www.getapp.com.au/software/2073978/pilot-2) (0 reviews) — Transform Google Drive into an AI-powered knowledge base
10. [EmpowerGPT](https://www.getapp.com.au/software/2082634/empowergpt) (0 reviews) — AI-enabled platform for managing and searching knowledge
11. [1Brain](https://www.getapp.com.au/software/2083092/1brain) (0 reviews) — Knowledge management system for small and medium businesses
12. [Credia](https://www.getapp.com.au/software/2084269/credia) (0 reviews) — AI-powered SOP creation platform
13. [Tagbox](https://www.getapp.com.au/software/2084271/tagbox) (0 reviews) — AI-powered digital asset management platform
14. [Selvo](https://www.getapp.com.au/software/2084406/selvo) (0 reviews) — Help center software with flat-rate pricing

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## Related Categories

- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.com.au/directory)

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