---
description: Discover the most popular Free Knowledge Management Systems tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Knowledge Management Systems Applications and Tools | GetApp Australia 2026
---

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# Knowledge Management Systems

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> Knowledge Management Software is an IT system that stores, shares, and retrieves information about an organisation's people, processes, practices, culture, and content items. The purpose of enterprise knowledge management software is to assist employees in identifying and organising the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Integrated knowledge management software enables professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, knowledge management tools can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical knowledge management software features are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

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## Products

1. [Klart AI](https://www.getapp.com.au/software/2068750/klart-ai) — 5.0/5 (1 reviews) — Virtual assistant software
2. [Hogado](https://www.getapp.com.au/software/2070442/hogado) — 5.0/5 (1 reviews) — Customized platform for a seamless employee experience
3. [DeskConnect](https://www.getapp.com.au/software/2074912/deskconnect) — 5.0/5 (1 reviews) — AI-enabled software for managing documents
4. [Perdix](https://www.getapp.com.au/software/2075025/perdix) — 5.0/5 (1 reviews) — Streamline support and ensure consistency with Perdix
5. [Synaply](https://www.getapp.com.au/software/2081797/synaply) — 5.0/5 (1 reviews) — Cloud-based knowledge management tool for sales teams.
6. [The KNOWLEDGE](https://www.getapp.com.au/software/2077071/the-knowledge) — 5.0/5 (1 reviews) — Cloud-based knowledge management tool
7. [Attivio](https://www.getapp.com.au/software/2147/active-intelligence-engine-aie) (0 reviews) — Cognitive Search and Discovery
8. [DEEP Intranet Software](https://www.getapp.com.au/software/102009/deep-intranet-software) (0 reviews) — Social Intranet Software for SMBs \& large firms.
9. [NanoNotion](https://www.getapp.com.au/software/113699/nanonotion) (0 reviews) — Idea \& knowledge management platform
10. [NotoWare](https://www.getapp.com.au/software/121307/notoware) (0 reviews) — Knowledge management solution for small to large businesses
11. [ThinkOwl](https://www.getapp.com.au/software/121447/thinkowl) (0 reviews) — A complete AI solution for all your customer support needs.
12. [EV Self Help](https://www.getapp.com.au/software/133783/ev-self-help) (0 reviews) — Knowledge management and employee self-service platform
13. [IQxCloud](https://www.getapp.com.au/software/2038287/iqxcloud) (0 reviews) — Learning management system to gain organizational knowledge
14. [Vable](https://www.getapp.com.au/software/2043723/vable) (0 reviews) — A news monitoring and current awareness aggregation platform
15. [Swarmica](https://www.getapp.com.au/software/2043875/swarmica) (0 reviews) — FaaS tool that provides a straightforward way to adopt KCS®
16. [Market Logic](https://www.getapp.com.au/software/2047625/market-logic) (0 reviews) — Knowledge management and insights engine software
17. [iFinder](https://www.getapp.com.au/software/2047786/ifinder) (0 reviews) — AI-based enterprise search platform
18. [KnowledgeIQ](https://www.getapp.com.au/software/2048440/knowledgeiq) (0 reviews) — Intuitive platform supporting teams and customers
19. [eGain AI Knowledge Hub](https://www.getapp.com.au/software/2053755/egain-knowledge-hub) (0 reviews) — \#1 Knowledge Management System - Top-rated by Gartner
20. [KnowledgeBase](https://www.getapp.com.au/software/2055863/knowledgebase) (0 reviews) — Guide and educate customers
21. [Unleash](https://www.getapp.com.au/software/2055999/unleash) (0 reviews) — Enterprise search tool for anything on the cloud
22. [Shortways](https://www.getapp.com.au/software/2056065/shortways) (0 reviews) — Digital assistant, HRIS, ERP, change management.
23. [MonkeyLMS](https://www.getapp.com.au/software/2061255/monkeylms) (0 reviews) — Easy \& affordable knowledge management for SMEs \& nonprofits
24. [Trustpage](https://www.getapp.com.au/software/2062359/trustpage) (0 reviews) — Security review management for software teams.
25. [TIKTING](https://www.getapp.com.au/software/2062890/tikting) (0 reviews) — TIKTING® Help Desk \& Change Management System

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## Related Categories

- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.com.au/directory)

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