---
description: View GetApp's list to see the best-rated Windows Knowledge Management Systems. We provide Australia business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Systems for Windows - Prices & Reviews | GetApp Australia 2026
---

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# Knowledge Management Systems

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> Knowledge Management Software is an IT system that stores, shares, and retrieves information about an organisation's people, processes, practices, culture, and content items. The purpose of enterprise knowledge management software is to assist employees in identifying and organising the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customisable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge-sharing software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Integrated knowledge management software enables professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. Knowledge management solutions can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, knowledge management tools can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical knowledge management software features are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software.

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## Products

1. [SurePoint Practice Pro](https://www.getapp.com.au/software/2039815/zencase) — 4.5/5 (31 reviews) — Legal Practice Management for Mid-Sized Law Firms
2. [elevio](https://www.getapp.com.au/software/101831/elevio) — 4.6/5 (30 reviews) — Self-service support \& customer education platform
3. [HelpSpace](https://www.getapp.com.au/software/2049069/helpspace) — 4.8/5 (30 reviews) — Customer Support Software for SMBs
4. [ilos](https://www.getapp.com.au/software/103363/ilos) — 4.8/5 (29 reviews) — Video's Most Interactive Platform
5. [EKR Orchestra](https://www.getapp.com.au/software/2037411/ekr-orchestra) — 4.1/5 (29 reviews) — Data management platform for optimizing catalogs \& manuals
6. [Klyck](https://www.getapp.com.au/software/2066842/klyck) — 4.9/5 (29 reviews) — Everything in one place for documents in motion
7. [ProProfs Knowledge Base](https://www.getapp.com.au/software/100156/proprofs-knowledge-base-software) — 4.7/5 (28 reviews) — Create, design, and publish knowledge base, help center, FAQ
8. [IdeaScale](https://www.getapp.com.au/software/90786/ideascale) — 4.6/5 (28 reviews) — Leading Idea and Innovation Management Software
9. [eHabilis](https://www.getapp.com.au/software/2038219/ehabilis) — 4.9/5 (28 reviews) — Cloud-based knowledge and talent management software
10. [WorkTogether](https://www.getapp.com.au/software/2054001/worktogether) — 4.5/5 (28 reviews) — A workflow-based intranet solution for companies in Italy
11. [BlueSpice](https://www.getapp.com.au/software/2073273/bluespice) — 4.3/5 (27 reviews) — Do knowledge management the Wiki Way\!
12. [XWiki](https://www.getapp.com.au/software/10289/xwiki) — 4.7/5 (25 reviews) — Open-Source Extensible Wiki. Knowledge Finally Organized.
13. [ProProfs Training Maker](https://www.getapp.com.au/software/90880/proprofs-training-maker) — 4.8/5 (25 reviews) — Create Online Training Courses \& Assessments Easily
14. [dominKnow | ONE](https://www.getapp.com.au/software/112475/dominknow-platform) — 4.7/5 (24 reviews) — Powering Your Learning Ecosystem
15. [BlueVolt](https://www.getapp.com.au/software/2039171/bluevolt) — 4.7/5 (23 reviews) — Sales Enablement Through Product Training
16. [Tervene](https://www.getapp.com.au/software/2046937/tervene) — 4.4/5 (23 reviews) — Manufacturers, Operations, Plant Managers, Supervisors
17. [Crehana](https://www.getapp.com.au/software/2060565/crehana) — 4.1/5 (22 reviews) — All in one AI HR Platform
18. [Thortspace](https://www.getapp.com.au/software/2060094/thortspace) — 4.6/5 (21 reviews) — Cloud-based \& on-premise strategic planning tool for teams.
19. [Serviceware Knowledge](https://www.getapp.com.au/software/106765/serviceware-knowledge) — 4.5/5 (20 reviews) — Knowledge management platform
20. [ClickHelp](https://www.getapp.com.au/software/112379/clickhelp) — 4.7/5 (19 reviews) — Create, translate and publish your technical documentation\!
21. [JigSpace](https://www.getapp.com.au/software/2047932/jigspace) — 4.8/5 (19 reviews) — 3D presentations made easy with JigSpace.
22. [Contentverse](https://www.getapp.com.au/software/2049941/contentverse-1) — 4.1/5 (19 reviews) — Simple, secure document management for everyone
23. [USU Knowledge Management](https://www.getapp.com.au/software/116003/knowledge-center) — 4.8/5 (18 reviews) — Knowledge Management Platform for Customer Service
24. [Spekit](https://www.getapp.com.au/software/2035359/spekit) — 4.8/5 (18 reviews) — AI-powered sales enablement and content management platform.
25. [Greenbox](https://www.getapp.com.au/software/2037995/greenbox) — 4.8/5 (18 reviews) — Web-based document management software

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## Related Categories

- [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software)
- [Intranet Software](https://www.getapp.com.au/directory/1037/intranet/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.com.au/directory)

-----

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