---
description: Page 9 - See our list of the best Customer Service Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 9 - Customer Service Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software) > [Page 9](https://www.getapp.com.au/directory/231/customer-service/software?page=9)

# Customer Service Software

Canonical: https://www.getapp.com.au/directory/231/customer-service/software

Page: 9 / 19\
Prev: [Previous page](https://www.getapp.com.au/directory/231/customer-service/software?page=8)\
Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=10)

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## Products

1. [VQ Online](https://www.getapp.com.au/software/2062858/vq-online) — 4.7/5 (18 reviews) — Helping companies keep the promises they make
2. [Reecall](https://www.getapp.com.au/software/2062944/reecall) — 4.8/5 (18 reviews) — Making every conversation a source of growth
3. [Next4biz CSM](https://www.getapp.com.au/software/109841/mi4biz) — 4.7/5 (17 reviews) — End-to-end omnichannel customer experience management.
4. [Heyday](https://www.getapp.com.au/software/130619/heyday) — 4.6/5 (17 reviews) — The \#1 AI-powered customer messaging platform for retailers
5. [YDEA](https://www.getapp.com.au/software/167407/ydea) — 4.4/5 (17 reviews) — Italian CRM tool to handle customer service operations
6. [Vocalcom Hermes360](https://www.getapp.com.au/software/2053433/vocalcom-hermes360) — 4.9/5 (17 reviews) — Omnichannel contact center solution
7. [Korra](https://www.getapp.com.au/software/2066007/korra) — 4.8/5 (17 reviews) — Answers - Spot On\!
8. [REVE Chat](https://www.getapp.com.au/software/105587/reve-chat) — 4.2/5 (16 reviews) — Smart AI-Powered Chatbot for Your Business
9. [Novo Solutions](https://www.getapp.com.au/software/2052846/novo-solutions) — 4.3/5 (16 reviews) — Asset \&amp; Work Order Management
10. [ICR Evolution](https://www.getapp.com.au/software/2059246/icr-evolution) — 4.6/5 (16 reviews) — Software for a real omnichannel experience.
11. [Apizee](https://www.getapp.com.au/software/2063339/apizee-diag) — 4.8/5 (16 reviews) — Internal remote augmented visual assistance solution
12. [Ada](https://www.getapp.com.au/software/111973/ada) — 4.7/5 (15 reviews) — The AI customer service agent platform for enterprise.
13. [Sparkcentral](https://www.getapp.com.au/software/142087/sparkcentral) — 4.2/5 (15 reviews) — Customer service platform for asynchronous messaging
14. [Clickatell](https://www.getapp.com.au/software/2046880/clickatell-2) — 4.3/5 (15 reviews) — The Global Leader in Chat Commerce
15. [Simplify360](https://www.getapp.com.au/software/2055040/simplify360) — 4.4/5 (15 reviews) — Customer experiences tools Software
16. [Tiflux](https://www.getapp.com.au/software/2060224/tiflux) — 4.9/5 (15 reviews) — System for the management of ticket flows and attendance
17. [Keeping.com](https://www.getapp.com.au/software/2068911/keeping-com) — 4.8/5 (15 reviews) — Customer service and help desk software
18. [xFind](https://www.getapp.com.au/software/2073731/xfind) — 4.5/5 (15 reviews) — AI driven enterprise search platform
19. [Watermelon](https://www.getapp.com.au/software/2083830/watermelon) — 4.6/5 (15 reviews) — AI Agents for scalable, human-led customer conversations
20. [ManageEngine SupportCenter Plus](https://www.getapp.com.au/software/90406/manageengine-supportcenter-plus) — 4.3/5 (14 reviews) — Web based customer support
21. [C2](https://www.getapp.com.au/software/100352/c2-atom) — 4.3/5 (14 reviews) — The ultimate ITSM platform
22. [Capacity](https://www.getapp.com.au/software/129319/capacity) — 4.5/5 (14 reviews) — Artificial Intelligence-based knowledge management solution
23. [ProProfs Help Desk](https://www.getapp.com.au/software/130635/proprofs-help-desk) — 4.9/5 (14 reviews) — Help desk and ticketing solution for customer service
24. [Infobip](https://www.getapp.com.au/software/133339/infobip) — 4.6/5 (14 reviews) — Omni-channel customer communication and engagement
25. [BeInContact](https://www.getapp.com.au/software/2052272/beincontact) — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution

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Page: 9 / 19\
Prev: [Previous page](https://www.getapp.com.au/directory/231/customer-service/software?page=8)\
Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=10)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/231/customer-service/software)
- [All Categories](https://www.getapp.com.au/directory)

-----

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