---
description: Page 8 - See our list of the best Customer Service Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 8 - Customer Service Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software) > [Page 8](https://www.getapp.com.au/directory/231/customer-service/software?page=8)

# Customer Service Software

Canonical: https://www.getapp.com.au/directory/231/customer-service/software

Page: 8 / 19\
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Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=9)

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## Products

1. [HelpShelf](https://www.getapp.com.au/software/2060089/helpshelf) — 4.7/5 (23 reviews) — Knowledgebase solution for improving customer service
2. [Take Control](https://www.getapp.com.au/software/109247/solarwinds-msp-anywhere) — 4.2/5 (22 reviews) — Collaborative remote access solution
3. [Mint Service Desk](https://www.getapp.com.au/software/117895/mint-service-desk) — 4.8/5 (22 reviews) — IT service desk and asset management solution
4. [eBanqo](https://www.getapp.com.au/software/2054370/ebanqo) — 4.2/5 (22 reviews) — Customer engagement platform with automation
5. [hello24.ai](https://www.getapp.com.au/software/2066846/hello24-ai) — 4.7/5 (22 reviews) — Conversational commerce platform
6. [Cognigy.AI](https://www.getapp.com.au/software/2067921/cognigy-ai) — 4.8/5 (22 reviews) — Enterprise Conversational AI Platform
7. [BlueSpice](https://www.getapp.com.au/software/2073273/bluespice) — 4.3/5 (22 reviews) — Do knowledge management the Wiki Way\!
8. [Grasp](https://www.getapp.com.au/software/91650/grasp) — 4.6/5 (21 reviews) — Customer Support Software for Live Chat, Email and Twitter
9. [ClickDesk](https://www.getapp.com.au/software/90591/clickdesk) — 3.4/5 (21 reviews) — Live chat for customer support
10. [iAdvize](https://www.getapp.com.au/software/100418/iadvize) — 4.2/5 (21 reviews) — Cloud-based AI sales associate for eCommerce businesses
11. [Replicant](https://www.getapp.com.au/software/2044799/replicant) — 4.9/5 (21 reviews) — Conversational AI platform
12. [Replyco](https://www.getapp.com.au/software/2051787/replyco) — 4.7/5 (21 reviews) — Win Back 50% of Time Lost Messaging Customers
13. [charles](https://www.getapp.com.au/software/2056879/charles) — 4.4/5 (21 reviews) — Web-based conversational commerce suite for consumer brands
14. [Astrea Case Merge](https://www.getapp.com.au/software/2059367/astrea-case-merge) — 4.1/5 (21 reviews) — Salesforce component, allows users to merge duplicate cases.
15. [Zendesk Talk](https://www.getapp.com.au/software/2061527/zendesk-talk) — 4.5/5 (21 reviews) — Connecting customers to Agents through voice and message
16. [Acquire](https://www.getapp.com.au/software/103159/acquire) — 5.0/5 (20 reviews) — Multi-channel Customer Communication Platform
17. [Serviceware Knowledge](https://www.getapp.com.au/software/106765/serviceware-knowledge) — 4.5/5 (20 reviews) — Knowledge management platform
18. [Dixa](https://www.getapp.com.au/software/107757/dixa) — 4.3/5 (20 reviews) — Conversational Customer Service Software
19. [Y Meadows](https://www.getapp.com.au/software/2045263/y-meadows) — 5.0/5 (20 reviews) — Automate support requests that are slowing your team down\!
20. [Hipporello Service Desk for Trello](https://www.getapp.com.au/software/2062191/hipporello) — 4.8/5 (20 reviews) — Tool that turns Trello Board into a service desk
21. [HappyFox Chat](https://www.getapp.com.au/software/102065/happyfox-chat) — 4.5/5 (19 reviews) — Premium live chat software
22. [inconnect](https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Make Contact. Do Business.
23. [Sagicc](https://www.getapp.com.au/software/2059988/sagicc) — 4.4/5 (19 reviews) — An intelligent customer service experience.
24. [Eloquant](https://www.getapp.com.au/software/2067984/eloquant) — 4.3/5 (19 reviews) — Cloud Contact Center Customer Experience platform
25. [ServoDesk](https://www.getapp.com.au/software/129951/simplisys-service-desk) — 4.9/5 (18 reviews) — Help Desk, ITSM, Service and Support management for SMBs

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Page: 8 / 19\
Prev: [Previous page](https://www.getapp.com.au/directory/231/customer-service/software?page=7)\
Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=9)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/231/customer-service/software)
- [All Categories](https://www.getapp.com.au/directory)

-----

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