Here's our list of apps for Customer Service Software. Filters help you narrow down the results to find exactly what you’re looking for.

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Build and Test Knowledge
ProProfs Poll Software is a powerful online poll creator which helps online marketers, instructors, businesses & government organizations to quickly create an online poll and set it up on their website or blog. The Poll software comes with advanced customization features, using which you can create custom polls that match the colors and... Read more about Pro Profs Poll Maker
Manage communication with your customers
Smart and easy-to-use Help Desk and Knowledgebase solution for your small or medium-size business. Deliver timely support to your customers. Exceed your customers’ expectations! Read more about HelpOnClick Help Desk
Single-point-of-contact IT service management
When people and process work together, the result is dazzling. Fluid, flexible IT service management makes it possible-powered by Serena Service Manager. On premise or in the Cloud. Read more about Serena Service
Phone platform for G Suite and Slack
Ottspott lets you, in a few minutes, to set up a business telephony for your Sales / Support teams. You can choose your numbers in more than 40 countries (and 9000 cities) or decide to port them and connect them to your business applications (Pipedrive, Intercom, Salesforce, Zendesk ...) Read more about Ottspott
Cloud-based CRM software for contact center agents
ePowerCenter is a cloud-based CRM software that provides contact center agents with a unified view of customer information and helps to quickly resolve issues Read more about ePowerCenter
Customizable IT support solution
Requuest is a SaaS service desk solution offering tools for ticketing, service catalog & knowledge base creation, SLA management, client self-service, and more Read more about Requuest
Omni-channel customer service platform
Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling Read more about Cingo
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface Read more about Gladly
Artificial Intelligence Customer Service
Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot Read more about Agent.ai
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
Online how-to guides & tutorials for business
ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing Read more about ShowHows
Customer support automation with machine learning & NLP
Mr Wolf is a customer support automation system with machine learning and NLP (neuro-linguistic programming) technology which supports the automation of business processes such as customer service, sales, accounting, finance, logistics, or IT Read more about Mr Wolf
User research platform for teams and product people
ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product Read more about ConfirmKit
Social media management for customer service & engagement
OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support and social media management across digital channels to increase customer engagement. It lets users monitor social mentions across the web & take action to improve brand loyalty. Read more about OBI Engage
Customer service and order tracking solution for businesses
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more. Read more about Verascape
Social media management suite
Coosto is a social media management suite, which helps organizations monitor brand reputation, query responses, & content publishing across various social networks. Its automated scheduling functionality enables managers to plan content publishing for multiple time zones and channels. Read more about Coosto