---
description: Page 3 - See our list of the best Customer Service Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 3 - Customer Service Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software) > [Page 3](https://www.getapp.com.au/directory/231/customer-service/software?page=3)

# Customer Service Software

Canonical: https://www.getapp.com.au/directory/231/customer-service/software

Page: 3 / 19\
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Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=4)

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## Products

1. [HelpCrunch](https://www.getapp.com.au/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Customer Communication tool for support, marketing \&amp; sales
2. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
3. [Kayako](https://www.getapp.com.au/software/8789/kayako) — 4.0/5 (174 reviews) — AI-enabled unified customer service platform
4. [Accelo](https://www.getapp.com.au/software/90405/accelo) — 4.5/5 (174 reviews) — Transform the way you manage client work
5. [Textline](https://www.getapp.com.au/software/2048133/textline) — 4.9/5 (168 reviews) — Cloud-based plug-and-play text messaging software
6. [GreenRope](https://www.getapp.com.au/software/10292/greenrope) — 4.3/5 (155 reviews) — CRM solution for sales, marketing and operations
7. [Tiledesk](https://www.getapp.com.au/software/2061511/tiledesk) — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
8. [ServiceNow Customer Service Management](https://www.getapp.com.au/software/2058097/servicenow-customer-service-management) — 4.4/5 (151 reviews) — Automate requests and deliver effortless experiences
9. [Missive](https://www.getapp.com.au/software/2057204/missive) — 4.9/5 (147 reviews) — Collaborative inbox for teams
10. [Hiver](https://www.getapp.com.au/software/20502/hiver) — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.
11. [Lime CRM](https://www.getapp.com.au/software/2038799/lime-crm) — 4.3/5 (145 reviews) — A visual and user-friendly CRM customised to your needs
12. [TenFold](https://www.getapp.com.au/software/104701/tenfold-sales-dialer) — 4.7/5 (143 reviews) — Have better customer conversations
13. [UJET](https://www.getapp.com.au/software/110527/ujet) — 4.6/5 (140 reviews) — Customer interaction \&amp; support platform with CRM integration
14. [Gladly](https://www.getapp.com.au/software/106673/gladly) — 4.8/5 (139 reviews) — Cloud-based customer service platform
15. [BOSSDesk](https://www.getapp.com.au/software/120371/boss-solutions-suite) — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
16. [Avochato](https://www.getapp.com.au/software/108663/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for sales, support \&amp; ops teams
17. [Creatio CRM](https://www.getapp.com.au/software/90504/bpm-online-crm) — 4.7/5 (133 reviews) — New era CRM to manage all customer and operational workflows
18. [Gorgias](https://www.getapp.com.au/software/124359/gorgias) — 4.6/5 (133 reviews) — The Conversational AI platform for Ecommerce
19. [SuperOffice CRM](https://www.getapp.com.au/software/114045/superoffice-crm) — 4.2/5 (132 reviews) — CRM software for sales, marketing \&amp; customer service teams
20. [Corefactors](https://www.getapp.com.au/software/132075/corefactors) — 4.4/5 (132 reviews) — RevOps Enabling AI-powered CRM- A Zero Revenue Leakage Tool
21. [Method CRM](https://www.getapp.com.au/software/90941/method-crm) — 4.2/5 (129 reviews) — The most customizable QuickBooks CRM
22. [Web Help Desk](https://www.getapp.com.au/software/102041/web-help-desk) — 4.1/5 (123 reviews) — IT asset and knowledge management
23. [Medallia Concierge](https://www.getapp.com.au/software/110749/zingle) — 4.5/5 (117 reviews) — Text messaging for customer service \&amp; team collaboration
24. [Faveo Helpdesk](https://www.getapp.com.au/software/2059324/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
25. [Supportbench](https://www.getapp.com.au/software/105673/supportbench) — 4.9/5 (116 reviews) — The Only AI Customer Support Platform

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Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=4)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/231/customer-service/software)
- [All Categories](https://www.getapp.com.au/directory)

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