---
description: See our list of the best Customer Service Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Service Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

# Customer Service Software

Canonical: https://www.getapp.com.au/directory/231/customer-service/software

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Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=2)

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
2. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1304 reviews) — All-in-one open-source business software
3. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.7/5 (27 reviews) — AI-powered support that turns every chat into revenue.
4. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
5. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (189 reviews) — Cloud-based customer service solution for firms of all sizes
6. [SparrowDesk](https://www.getapp.com.au/software/2083140/sparrowdesk) (0 reviews) — AI \& Agentic Customer Support with Zoona AI
7. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3416 reviews) — Online helpdesk system and customer service software
8. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
9. [Helpfruit](https://www.getapp.com.au/software/2046565/faq-bot) — 4.6/5 (11 reviews) — AI chatbots and help pages with all the protections you need
10. [Yonyx](https://www.getapp.com.au/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
11. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18781 reviews) — Cloud-based CRM and sales automation software
12. [Webex Suite](https://www.getapp.com.au/software/10375/webex) — 4.4/5 (7401 reviews) — One app for everything. And everyone.
13. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5820 reviews) — ERP and CRM applications from Microsoft
14. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2035 reviews) — AI-powered cloud-based business management suite
15. [ScreenConnect](https://www.getapp.com.au/software/102389/connectwise-control) — 4.7/5 (1895 reviews) — Remote meeting platform for resolving customers' queries
16. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1780 reviews) — Multichannel Help Desk Solution with Powerful AI Features
17. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1721 reviews) — AI-based live chat for customer support and sales teams
18. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
19. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (990 reviews) — All in one business management workspace
20. [Act\!](https://www.getapp.com.au/software/91203/act) — 3.9/5 (907 reviews) — More than CRM - Your total relationship solution.
21. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
22. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
23. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — AI powered customer service management platform
24. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (768 reviews) — IT service platform for unified support
25. [Talkdesk](https://www.getapp.com.au/software/100659/talkdesk) — 4.5/5 (733 reviews) — Cloud-based contact center \& customer experience platform

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Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/231/customer-service/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/231/customer-service/software> |
| de-AT | <https://www.getapp.at/directory/231/customer-service/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-service/> |
| en-AE | <https://www.getapp.ae/directory/231/customer-service/software> |
| en-AU | <https://www.getapp.com.au/directory/231/customer-service/software> |
| en-CA | <https://www.getapp.ca/directory/231/customer-service/software> |
| en-GB | <https://www.getapp.co.uk/directory/231/customer-service/software> |
| en-IE | <https://www.getapp.ie/directory/231/customer-service/software> |
| en-NZ | <https://www.getapp.co.nz/directory/231/customer-service/software> |
| en-SG | <https://www.getapp.sg/directory/231/customer-service/software> |
| en-ZA | <https://www.getapp.za.com/directory/231/customer-service/software> |
| es | <https://www.getapp.es/directory/231/customer-service/software> |
| es-CL | <https://www.getapp.cl/directory/231/customer-service/software> |
| es-CO | <https://www.getapp.com.co/directory/231/customer-service/software> |
| es-MX | <https://www.getapp.com.mx/directory/231/customer-service/software> |
| fr | <https://www.getapp.fr/directory/231/customer-service/software> |
| fr-BE | <https://fr.getapp.be/directory/231/customer-service/software> |
| fr-CA | <https://fr.getapp.ca/directory/231/customer-service/software> |
| nl | <https://www.getapp.nl/directory/231/customer-service/software> |
| nl-BE | <https://www.getapp.be/directory/231/customer-service/software> |
| pt | <https://www.getapp.com.br/directory/231/customer-service/software> |
| pt-PT | <https://www.getapp.pt/directory/231/customer-service/software> |

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