---
description: See our list of the best Customer Service Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Service Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

# Customer Service Software

Canonical: https://www.getapp.com.au/directory/231/customer-service/software

Page: 1 / 20\
Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=2)

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4083 reviews) — AI powered customer service across all channels
3. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
4. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
5. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
6. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
7. [Yonyx](https://www.getapp.com.au/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
8. [Qiscus](https://www.getapp.com.au/software/2059385/qiscus) — 4.4/5 (7 reviews) — Cloud-based customer communications management solution
9. [Helpfruit](https://www.getapp.com.au/software/2046565/faq-bot) — 4.6/5 (11 reviews) — AI chatbots and help pages with all the protections you need
10. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18790 reviews) — Cloud-based CRM and sales automation software
11. [Webex Suite](https://www.getapp.com.au/software/10375/webex) — 4.4/5 (7404 reviews) — One app for everything. And everyone.
12. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5833 reviews) — ERP and CRM applications from Microsoft
13. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2051 reviews) — AI-powered cloud-based business management suite
14. [ScreenConnect](https://www.getapp.com.au/software/102389/connectwise-control) — 4.7/5 (1898 reviews) — Remote meeting platform for resolving customers' queries
15. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
16. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
17. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1314 reviews) — All-in-one open-source business software
18. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
19. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
20. [Act\!](https://www.getapp.com.au/software/91203/act) — 3.9/5 (921 reviews) — More than CRM - Your total relationship solution.
21. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (908 reviews) — Integrated sales \&amp; marketing software for growing teams
22. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
23. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (825 reviews) — AI powered customer service management platform
24. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
25. [Talkdesk](https://www.getapp.com.au/software/100659/talkdesk) — 4.5/5 (733 reviews) — Cloud-based contact center \&amp; customer experience platform

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Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/231/customer-service/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/231/customer-service/software> |
| de-AT | <https://www.getapp.at/directory/231/customer-service/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-service/> |
| en-AE | <https://www.getapp.ae/directory/231/customer-service/software> |
| en-AU | <https://www.getapp.com.au/directory/231/customer-service/software> |
| en-CA | <https://www.getapp.ca/directory/231/customer-service/software> |
| en-GB | <https://www.getapp.co.uk/directory/231/customer-service/software> |
| en-IE | <https://www.getapp.ie/directory/231/customer-service/software> |
| en-NZ | <https://www.getapp.co.nz/directory/231/customer-service/software> |
| en-SG | <https://www.getapp.sg/directory/231/customer-service/software> |
| en-ZA | <https://www.getapp.za.com/directory/231/customer-service/software> |
| es | <https://www.getapp.es/directory/231/customer-service/software> |
| es-CL | <https://www.getapp.cl/directory/231/customer-service/software> |
| es-CO | <https://www.getapp.com.co/directory/231/customer-service/software> |
| es-MX | <https://www.getapp.com.mx/directory/231/customer-service/software> |
| fr | <https://www.getapp.fr/directory/231/customer-service/software> |
| fr-BE | <https://fr.getapp.be/directory/231/customer-service/software> |
| fr-CA | <https://fr.getapp.ca/directory/231/customer-service/software> |
| nl | <https://www.getapp.nl/directory/231/customer-service/software> |
| nl-BE | <https://www.getapp.be/directory/231/customer-service/software> |
| pt | <https://www.getapp.com.br/directory/231/customer-service/software> |
| pt-PT | <https://www.getapp.pt/directory/231/customer-service/software> |

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