---
description: See our list of the best Customer Service Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Service Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

# Customer Service Software

Canonical: https://www.getapp.com.au/directory/231/customer-service/software

Page: 1 / 20\
Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=2)

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## Products

1. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
3. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (191 reviews) — Cloud-based customer service solution for firms of all sizes
4. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (183 reviews) — AI-powered ticketing system
5. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
6. [Salesforce Starter](https://www.getapp.com.au/software/112791/salesforce-essentials) — 4.4/5 (225 reviews) — Customer relationship management tool for SMBs
7. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18806 reviews) — Cloud-based CRM and sales automation software
8. [Webex Suite](https://www.getapp.com.au/software/10375/webex) — 4.4/5 (7410 reviews) — One app for everything. And everyone.
9. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5846 reviews) — ERP and CRM applications from Microsoft
10. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
11. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2063 reviews) — AI-powered cloud-based business management suite
12. [ScreenConnect](https://www.getapp.com.au/software/102389/connectwise-control) — 4.7/5 (1901 reviews) — Remote meeting platform for resolving customers' queries
13. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
14. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
15. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1323 reviews) — All-in-one open-source business software
16. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
17. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1002 reviews) — All in one business management workspace
18. [Act\!](https://www.getapp.com.au/software/91203/act) — 3.9/5 (930 reviews) — More than CRM - Your total relationship solution.
19. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.6/5 (910 reviews) — Integrated sales \&amp; marketing software for growing teams
20. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
21. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud) — 4.5/5 (828 reviews) — AI powered customer service management platform
22. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (775 reviews) — IT service platform for unified support
23. [Talkdesk](https://www.getapp.com.au/software/100659/talkdesk) — 4.5/5 (733 reviews) — Cloud-based contact center \&amp; customer experience platform
24. [Apptivo](https://www.getapp.com.au/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
25. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (648 reviews) — Live chat and customer messaging for businesses of all sizes

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Page: 1 / 20\
Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/software?page=2)

## Related Categories

- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/231/customer-service/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/231/customer-service/software> |
| de-AT | <https://www.getapp.at/directory/231/customer-service/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-service/> |
| en-AE | <https://www.getapp.ae/directory/231/customer-service/software> |
| en-AU | <https://www.getapp.com.au/directory/231/customer-service/software> |
| en-CA | <https://www.getapp.ca/directory/231/customer-service/software> |
| en-GB | <https://www.getapp.co.uk/directory/231/customer-service/software> |
| en-IE | <https://www.getapp.ie/directory/231/customer-service/software> |
| en-NZ | <https://www.getapp.co.nz/directory/231/customer-service/software> |
| en-SG | <https://www.getapp.sg/directory/231/customer-service/software> |
| en-ZA | <https://www.getapp.za.com/directory/231/customer-service/software> |
| es | <https://www.getapp.es/directory/231/customer-service/software> |
| es-CL | <https://www.getapp.cl/directory/231/customer-service/software> |
| es-CO | <https://www.getapp.com.co/directory/231/customer-service/software> |
| es-MX | <https://www.getapp.com.mx/directory/231/customer-service/software> |
| fr | <https://www.getapp.fr/directory/231/customer-service/software> |
| fr-BE | <https://fr.getapp.be/directory/231/customer-service/software> |
| fr-CA | <https://fr.getapp.ca/directory/231/customer-service/software> |
| nl | <https://www.getapp.nl/directory/231/customer-service/software> |
| nl-BE | <https://www.getapp.be/directory/231/customer-service/software> |
| pt | <https://www.getapp.com.br/directory/231/customer-service/software> |
| pt-PT | <https://www.getapp.pt/directory/231/customer-service/software> |

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