---
description: View GetApp's list to see the best-rated Open source Customer Service Software. We provide Australia business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Open source Customer Service Software - Prices & Reviews - GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Open Source Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

# Customer Service Software

Canonical: https://www.getapp.com.au/directory/231/customer-service/software

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
2. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1294 reviews) — All-in-one open-source business software
3. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
4. [Faveo Helpdesk](https://www.getapp.com.au/software/2059324/faveo-helpdesk) — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
5. [WalkMe](https://www.getapp.com.au/software/91256/walkme) — 4.4/5 (63 reviews) — Transform the User Experience
6. [BlueSpice](https://www.getapp.com.au/software/2073273/bluespice) — 4.3/5 (22 reviews) — Do knowledge management the Wiki Way\!
7. [Enghouse eKMS](https://www.getapp.com.au/software/90465/smartsupport) — 4.2/5 (12 reviews) — Internal \&amp; external knowledge base and forum management
8. [ProProfs Survey Maker](https://www.getapp.com.au/software/90912/survey-software) — 4.8/5 (12 reviews) — Survey \&amp; Feedback Software to Collect Customer Insights
9. [iTOP](https://www.getapp.com.au/software/2079321/itop) — 4.1/5 (12 reviews) — Cloud based visitor management solution
10. [Teamlead](https://www.getapp.com.au/software/2055485/rooster-planner) — 4.6/5 (10 reviews) — Make scheduling simple\!
11. [SanCCS](https://www.getapp.com.au/software/2074443/sanccs) — 5.0/5 (6 reviews) — Attain the Best Call Center Solutions by SAN Softwares.
12. [NinjaChat](https://www.getapp.com.au/software/2058779/ninjachat) — 4.6/5 (5 reviews) — Live Chat Software
13. [GestSup](https://www.getapp.com.au/software/101295/gestsup) — 4.5/5 (2 reviews) — French-language support management software
14. [KIX](https://www.getapp.com.au/software/2075691/kix) (0 reviews) — Cloud-based ITSM software
15. [Hubtype](https://www.getapp.com.au/software/2078526/hubtype) (0 reviews) — Achieve automation beyond your expectations.

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/231/customer-service/software)
- [All Categories](https://www.getapp.com.au/directory)

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