---
description: View GetApp's list to see the best-rated Windows Customer Service Software. We provide Australia business users free, in-depth and specific guidance on the best software type for their business. Our user-friendly interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Service Software for Windows - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software for Windows](https://www.getapp.com.au/directory/231/customer-service/software) > [Page 6](https://www.getapp.com.au/directory/231/customer-service/software?page=6)

# Customer Service Software

Canonical: https://www.getapp.com.au/directory/231/customer-service/software

Page: 6 / 10\
Prev: [Previous page](https://www.getapp.com.au/directory/231/customer-service/deployment-options/windows/software?page=5)\
Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/deployment-options/windows/software?page=7)

-----

## Products

1. [Watermelon](https://www.getapp.com.au/software/2083830/watermelon) — 4.6/5 (15 reviews) — AI Agents for scalable, human-led customer conversations
2. [ManageEngine SupportCenter Plus](https://www.getapp.com.au/software/90406/manageengine-supportcenter-plus) — 4.3/5 (14 reviews) — Web based customer support
3. [C2](https://www.getapp.com.au/software/100352/c2-atom) — 4.3/5 (14 reviews) — The ultimate ITSM platform
4. [ProProfs Help Desk](https://www.getapp.com.au/software/130635/proprofs-help-desk) — 4.9/5 (14 reviews) — Help desk and ticketing solution for customer service
5. [BeInContact](https://www.getapp.com.au/software/2052272/beincontact) — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
6. [RingCentral Engage Digital](https://www.getapp.com.au/software/113275/dimelo-digital) — 4.8/5 (13 reviews) — Unified management tool for customer service conversations
7. [Certainly](https://www.getapp.com.au/software/128779/botxo) — 4.4/5 (13 reviews) — Certainly is a powerful Conversational AI Chatbot builder
8. [LeadDesk](https://www.getapp.com.au/software/129651/leaddesk) — 4.8/5 (13 reviews) — Clear and Efficient Sales and Customer Service Software
9. [CA Service Desk Manager](https://www.getapp.com.au/software/2049821/ca-service-desk-manager) — 3.5/5 (13 reviews) — Knowledge base management software for the IT sector
10. [VirtlX](https://www.getapp.com.au/software/2055399/virtlx-reflect) — 4.8/5 (13 reviews) — 360° success management \&amp; employee engagement platform
11. [Intalk.io](https://www.getapp.com.au/software/2055896/intalk-io) — 4.1/5 (13 reviews) — Break All Communication Barriers with intalk.io
12. [HelpOnClick](https://www.getapp.com.au/software/10350/helponclick-live-chat-software) — 4.6/5 (12 reviews) — Live Chat Software and Virtual agent for SMBs
13. [Enghouse eKMS](https://www.getapp.com.au/software/90465/smartsupport) — 4.2/5 (12 reviews) — Internal \&amp; external knowledge base and forum management
14. [ProProfs Survey Maker](https://www.getapp.com.au/software/90912/survey-software) — 4.8/5 (12 reviews) — Survey \&amp; Feedback Software to Collect Customer Insights
15. [InfoServ](https://www.getapp.com.au/software/104931/infoserv) — 4.9/5 (12 reviews) — Integrated Call Center, Help Desk, and CRM software system
16. [LoyJoy](https://www.getapp.com.au/software/2055290/loyjoy) — 4.9/5 (12 reviews) — Conversational AI Platform
17. [iTOP](https://www.getapp.com.au/software/2079321/itop) — 4.1/5 (12 reviews) — Cloud based visitor management solution
18. [CustomerGauge](https://www.getapp.com.au/software/91551/customergauge) — 4.8/5 (11 reviews) — Customer experience management platform for B2B companies
19. [Loop Email](https://www.getapp.com.au/software/2046299/loop-email) — 4.6/5 (11 reviews) — An all-in-one team inbox
20. [Kiamo](https://www.getapp.com.au/software/2070581/kiamo) — 4.2/5 (11 reviews) — Centralized \&amp; Aumented Customer Relationship
21. [Maqsam](https://www.getapp.com.au/software/2077683/maqsam) — 4.5/5 (11 reviews) — Cloud and mobile-based contact center solution
22. [Sunrise ITSM](https://www.getapp.com.au/software/2005671/sunrise-itsm) — 4.4/5 (10 reviews) — Revolutionise your ITSM with our service desk software.
23. [Help Lightning](https://www.getapp.com.au/software/2032751/help-lightning) — 5.0/5 (10 reviews) — Remote assistance software to improve customer satisfaction.
24. [Social Intents](https://www.getapp.com.au/software/2044311/social-intents) — 4.7/5 (10 reviews) — Live chat software for Microsoft Teams, Slack, and ChatGPT.
25. [Enterprise Bot](https://www.getapp.com.au/software/2054268/enterprise-bot) — 4.5/5 (10 reviews) — Intelligent Omnichannel Conversations

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Page: 6 / 10\
Prev: [Previous page](https://www.getapp.com.au/directory/231/customer-service/deployment-options/windows/software?page=5)\
Next: [Next page](https://www.getapp.com.au/directory/231/customer-service/deployment-options/windows/software?page=7)

## Related Categories

- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/231/customer-service/software)
- [All Categories](https://www.getapp.com.au/directory)

-----

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