---
description: See our list of the best Service Desk Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Service Desk Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)

# Service Desk Software

Canonical: https://www.getapp.com.au/directory/1249/service-desk/software

Page: 1 / 6\
Next: [Next page](https://www.getapp.com.au/directory/1249/service-desk/software?page=2)

-----

## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
2. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (687 reviews) — A complete IT service management (ITSM) tool for business
3. [Atera](https://www.getapp.com.au/software/102017/atera) — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
4. [HaloITSM](https://www.getapp.com.au/software/130803/haloitsm) — 4.7/5 (43 reviews) — ITSM solution for managing incidents \&amp; assets
5. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4076 reviews) — AI powered customer service across all channels
6. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
7. [RenewityRMA](https://www.getapp.com.au/software/129219/renewityrma) — 4.9/5 (10 reviews) — Returns management and product service tracking solution
8. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (764 reviews) — IT service platform for unified support
9. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3410 reviews) — Online helpdesk system and customer service software
10. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1755 reviews) — Multichannel Help Desk Solution with Powerful AI Features
11. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1132 reviews) — AI-powered customer service with helpdesk
12. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (986 reviews) — All in one business management workspace
13. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
14. [Spiceworks Cloud Help Desk](https://www.getapp.com.au/software/91171/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Server and website monitoring software
15. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
16. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (512 reviews) — AI-enabled ITSM platform for businesses of all sizes
17. [Milvus](https://www.getapp.com.au/software/132287/milvus) — 4.8/5 (298 reviews) — IT management system and help desk solution
18. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Unified endpoint management \&amp; IT automation platform
19. [ManageEngine ServiceDesk Plus](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus) — 4.4/5 (228 reviews) — Cloud IT Help Desk Software
20. [Tempo Timesheets](https://www.getapp.com.au/software/120439/tempo) — 4.3/5 (223 reviews) — Software for managing time tracking in Jira.
21. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
22. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
23. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
24. [ACMP Suite](https://www.getapp.com.au/software/2076685/acmp-suite) — 4.5/5 (173 reviews) — Keep clients running\!
25. [Autotask PSA](https://www.getapp.com.au/software/10348/autotask-psa) — 4.3/5 (155 reviews) — IT Business Management Software Platform

-----

Page: 1 / 6\
Next: [Next page](https://www.getapp.com.au/directory/1249/service-desk/software?page=2)

## Related Categories

- [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software)
- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)
- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/1249/service-desk/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1249/service-desk/software> |
| de-AT | <https://www.getapp.at/directory/1249/service-desk/software> |
| en | <https://www.getapp.com/it-management-software/service-desk/> |
| en-AE | <https://www.getapp.ae/directory/1249/service-desk/software> |
| en-AU | <https://www.getapp.com.au/directory/1249/service-desk/software> |
| en-CA | <https://www.getapp.ca/directory/1249/service-desk/software> |
| en-GB | <https://www.getapp.co.uk/directory/1249/service-desk/software> |
| en-IE | <https://www.getapp.ie/directory/1249/service-desk/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1249/service-desk/software> |
| en-SG | <https://www.getapp.sg/directory/1249/service-desk/software> |
| en-ZA | <https://www.getapp.za.com/directory/1249/service-desk/software> |
| es | <https://www.getapp.es/directory/1249/service-desk/software> |
| es-CL | <https://www.getapp.cl/directory/1249/service-desk/software> |
| es-CO | <https://www.getapp.com.co/directory/1249/service-desk/software> |
| es-MX | <https://www.getapp.com.mx/directory/1249/service-desk/software> |
| fr | <https://www.getapp.fr/directory/1249/service-desk/software> |
| fr-BE | <https://fr.getapp.be/directory/1249/service-desk/software> |
| fr-CA | <https://fr.getapp.ca/directory/1249/service-desk/software> |
| nl | <https://www.getapp.nl/directory/1249/service-desk/software> |
| nl-BE | <https://www.getapp.be/directory/1249/service-desk/software> |
| pt | <https://www.getapp.com.br/directory/1249/service-desk/software> |
| pt-PT | <https://www.getapp.pt/directory/1249/service-desk/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Australia","url":"https://www.getapp.com.au/","@type":"WebSite","@id":"https://www.getapp.com.au/#website","publisher":{"@id":"https://www.getapp.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Service Desk Software","description":"See our list of the best Service Desk Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.","url":"https://www.getapp.com.au/directory/1249/service-desk/software","about":{"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#webpage","mainEntity":{"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#itemlist"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"https://www.getapp.com.au/directory/1249/service-desk/software","@type":"ListItem"}],"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Service Desk Software - Prices &amp; Reviews | GetApp Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"Freshservice","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.com.au/software/91351/freshservice","@type":"ListItem"},{"name":"Atera","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.getapp.com.au/software/102017/atera","@type":"ListItem"},{"name":"HaloITSM","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dbbd18e-0925-42aa-9df9-e4b734550974.png","url":"https://www.getapp.com.au/software/130803/haloitsm","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"InvGate Service Management","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.com.au/software/101213/service-desk","@type":"ListItem"},{"name":"RenewityRMA","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c8f4338-2d85-4845-97ca-2baad59d62e2.png","url":"https://www.getapp.com.au/software/129219/renewityrma","@type":"ListItem"},{"name":"JIRA Service Management","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.com.au/software/91811/jira-service-management","@type":"ListItem"},{"name":"Freshdesk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"Intercom","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"Bitrix24","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.com.au/software/90602/bitrix24","@type":"ListItem"},{"name":"TeamSupport","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.com.au/software/8670/teamsupport","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.getapp.com.au/software/91171/spiceworks-it-help-desk","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.com.au/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"SysAid","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.com.au/software/90863/sysaid","@type":"ListItem"},{"name":"Milvus","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.com.au/software/132287/milvus","@type":"ListItem"},{"name":"NinjaOne","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.getapp.com.au/software/108129/ninjarmm","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.com.au/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Tempo Timesheets","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b9fa6f-299a-4064-9622-1d4f48a14d09.png","url":"https://www.getapp.com.au/software/120439/tempo","@type":"ListItem"},{"name":"Issuetrak","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.com.au/software/101433/issuetrak","@type":"ListItem"},{"name":"HubSpot Service Hub","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.com.au/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Vivantio","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.getapp.com.au/software/91516/vivantio","@type":"ListItem"},{"name":"ACMP Suite","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d13e7fe4-47c8-4daa-a812-161e4a934636.jpeg","url":"https://www.getapp.com.au/software/2076685/acmp-suite","@type":"ListItem"},{"name":"Autotask PSA","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ead8aa8-0ab3-41ab-bbdf-9798fb1a17de.png","url":"https://www.getapp.com.au/software/10348/autotask-psa","@type":"ListItem"}],"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#itemlist","numberOfItems":25}
</script>
