---
description: See our list of the best Service Desk Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Service Desk Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)

# Service Desk Software

Canonical: https://www.getapp.com.au/directory/1249/service-desk/software

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Next: [Next page](https://www.getapp.com.au/directory/1249/service-desk/software?page=2)

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## Products

1. [HaloITSM](https://www.getapp.com.au/software/130803/haloitsm) — 4.7/5 (44 reviews) — ITSM solution for managing incidents \&amp; assets
2. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.6/5 (791 reviews) — A complete IT service management (ITSM) tool for business
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
4. [Atera](https://www.getapp.com.au/software/102017/atera) — 4.5/5 (454 reviews) — Cloud and mobile-based IT management platform with AI
5. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
6. [RenewityRMA](https://www.getapp.com.au/software/129219/renewityrma) — 4.9/5 (10 reviews) — Returns management and product service tracking solution
7. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
8. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
9. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
10. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
11. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1002 reviews) — All in one business management workspace
12. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
13. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (774 reviews) — IT service platform for unified support
14. [Spiceworks Cloud Help Desk](https://www.getapp.com.au/software/91171/spiceworks-it-help-desk) — 4.4/5 (586 reviews) — Server and website monitoring software
15. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
16. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (522 reviews) — AI-enabled ITSM platform for businesses of all sizes
17. [Milvus](https://www.getapp.com.au/software/132287/milvus) — 4.8/5 (298 reviews) — IT management system and help desk solution
18. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (297 reviews) — NinjaOne Unified IT Operations Platform
19. [ManageEngine ServiceDesk Plus](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus) — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
20. [Tempo Timesheets](https://www.getapp.com.au/software/120439/tempo) — 4.4/5 (225 reviews) — Software for managing time tracking in Jira.
21. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
22. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (191 reviews) — Cloud-based customer service solution for firms of all sizes
23. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — When Service Matters.
24. [ACMP Suite](https://www.getapp.com.au/software/2076685/acmp-suite) — 4.5/5 (173 reviews) — Every feature has a reason\!
25. [TeamDynamix](https://www.getapp.com.au/software/2059330/teamdynamix-itsm-ppm) — 4.4/5 (170 reviews) — IT service management platform

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Next: [Next page](https://www.getapp.com.au/directory/1249/service-desk/software?page=2)

## Related Categories

- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)
- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)
- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/1249/service-desk/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1249/service-desk/software> |
| de-AT | <https://www.getapp.at/directory/1249/service-desk/software> |
| en | <https://www.getapp.com/it-management-software/service-desk/> |
| en-AE | <https://www.getapp.ae/directory/1249/service-desk/software> |
| en-AU | <https://www.getapp.com.au/directory/1249/service-desk/software> |
| en-CA | <https://www.getapp.ca/directory/1249/service-desk/software> |
| en-GB | <https://www.getapp.co.uk/directory/1249/service-desk/software> |
| en-IE | <https://www.getapp.ie/directory/1249/service-desk/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1249/service-desk/software> |
| en-SG | <https://www.getapp.sg/directory/1249/service-desk/software> |
| en-ZA | <https://www.getapp.za.com/directory/1249/service-desk/software> |
| es | <https://www.getapp.es/directory/1249/service-desk/software> |
| es-CL | <https://www.getapp.cl/directory/1249/service-desk/software> |
| es-CO | <https://www.getapp.com.co/directory/1249/service-desk/software> |
| es-MX | <https://www.getapp.com.mx/directory/1249/service-desk/software> |
| fr | <https://www.getapp.fr/directory/1249/service-desk/software> |
| fr-BE | <https://fr.getapp.be/directory/1249/service-desk/software> |
| fr-CA | <https://fr.getapp.ca/directory/1249/service-desk/software> |
| nl | <https://www.getapp.nl/directory/1249/service-desk/software> |
| nl-BE | <https://www.getapp.be/directory/1249/service-desk/software> |
| pt | <https://www.getapp.com.br/directory/1249/service-desk/software> |
| pt-PT | <https://www.getapp.pt/directory/1249/service-desk/software> |

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