---
description: See our list of the best Service Desk Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Service Desk Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)

# Service Desk Software

Canonical: https://www.getapp.com.au/directory/1249/service-desk/software

Page: 1 / 6\
Next: [Next page](https://www.getapp.com.au/directory/1249/service-desk/software?page=2)

-----

## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
2. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (751 reviews) — A complete IT service management (ITSM) tool for business
3. [Atera](https://www.getapp.com.au/software/102017/atera) — 4.5/5 (449 reviews) — Cloud and mobile-based IT management platform with AI
4. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4083 reviews) — AI powered customer service across all channels
5. [HaloITSM](https://www.getapp.com.au/software/130803/haloitsm) — 4.7/5 (44 reviews) — ITSM solution for managing incidents \& assets
6. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews) — Web-based IT service desk software
7. [RenewityRMA](https://www.getapp.com.au/software/129219/renewityrma) — 4.9/5 (10 reviews) — Returns management and product service tracking solution
8. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
9. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
10. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
11. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (997 reviews) — All in one business management workspace
12. [TeamSupport](https://www.getapp.com.au/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
13. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
14. [Spiceworks Cloud Help Desk](https://www.getapp.com.au/software/91171/spiceworks-it-help-desk) — 4.4/5 (585 reviews) — Server and website monitoring software
15. [SolarWinds Service Desk](https://www.getapp.com.au/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
16. [SysAid](https://www.getapp.com.au/software/90863/sysaid) — 4.5/5 (520 reviews) — AI-enabled ITSM platform for businesses of all sizes
17. [Milvus](https://www.getapp.com.au/software/132287/milvus) — 4.8/5 (298 reviews) — IT management system and help desk solution
18. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (294 reviews) — NinjaOne Unified IT Operations Platform
19. [ManageEngine ServiceDesk Plus](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus) — 4.4/5 (233 reviews) — Cloud IT Help Desk Software
20. [Tempo Timesheets](https://www.getapp.com.au/software/120439/tempo) — 4.4/5 (225 reviews) — Software for managing time tracking in Jira.
21. [Issuetrak](https://www.getapp.com.au/software/101433/issuetrak) — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
22. [HubSpot Service Hub](https://www.getapp.com.au/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
23. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
24. [ACMP Suite](https://www.getapp.com.au/software/2076685/acmp-suite) — 4.5/5 (173 reviews) — Every feature has a reason\!
25. [TeamDynamix](https://www.getapp.com.au/software/2059330/teamdynamix-itsm-ppm) — 4.4/5 (170 reviews) — IT service management platform

-----

Page: 1 / 6\
Next: [Next page](https://www.getapp.com.au/directory/1249/service-desk/software?page=2)

## Related Categories

- [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software)
- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)
- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/1249/service-desk/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1249/service-desk/software> |
| de-AT | <https://www.getapp.at/directory/1249/service-desk/software> |
| en | <https://www.getapp.com/it-management-software/service-desk/> |
| en-AE | <https://www.getapp.ae/directory/1249/service-desk/software> |
| en-AU | <https://www.getapp.com.au/directory/1249/service-desk/software> |
| en-CA | <https://www.getapp.ca/directory/1249/service-desk/software> |
| en-GB | <https://www.getapp.co.uk/directory/1249/service-desk/software> |
| en-IE | <https://www.getapp.ie/directory/1249/service-desk/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1249/service-desk/software> |
| en-SG | <https://www.getapp.sg/directory/1249/service-desk/software> |
| en-ZA | <https://www.getapp.za.com/directory/1249/service-desk/software> |
| es | <https://www.getapp.es/directory/1249/service-desk/software> |
| es-CL | <https://www.getapp.cl/directory/1249/service-desk/software> |
| es-CO | <https://www.getapp.com.co/directory/1249/service-desk/software> |
| es-MX | <https://www.getapp.com.mx/directory/1249/service-desk/software> |
| fr | <https://www.getapp.fr/directory/1249/service-desk/software> |
| fr-BE | <https://fr.getapp.be/directory/1249/service-desk/software> |
| fr-CA | <https://fr.getapp.ca/directory/1249/service-desk/software> |
| nl | <https://www.getapp.nl/directory/1249/service-desk/software> |
| nl-BE | <https://www.getapp.be/directory/1249/service-desk/software> |
| pt | <https://www.getapp.com.br/directory/1249/service-desk/software> |
| pt-PT | <https://www.getapp.pt/directory/1249/service-desk/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Australia","url":"https://www.getapp.com.au/","@id":"https://www.getapp.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Service Desk Software","description":"See our list of the best Service Desk Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.","url":"https://www.getapp.com.au/directory/1249/service-desk/software","about":{"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#breadcrumblist"},"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#itemlist"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU"},{"@id":"https://www.getapp.com.au/directory/1249/service-desk/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"https://www.getapp.com.au/directory/1249/service-desk/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Service Desk Software - Prices &amp; Reviews | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/directory/1249/service-desk/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"Freshservice","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.com.au/software/91351/freshservice","@type":"ListItem"},{"name":"Atera","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.getapp.com.au/software/102017/atera","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"HaloITSM","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dbbd18e-0925-42aa-9df9-e4b734550974.png","url":"https://www.getapp.com.au/software/130803/haloitsm","@type":"ListItem"},{"name":"InvGate Service Management","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.com.au/software/101213/service-desk","@type":"ListItem"},{"name":"RenewityRMA","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c8f4338-2d85-4845-97ca-2baad59d62e2.png","url":"https://www.getapp.com.au/software/129219/renewityrma","@type":"ListItem"},{"name":"Freshdesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"Intercom","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"Bitrix24","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.com.au/software/90602/bitrix24","@type":"ListItem"},{"name":"TeamSupport","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.com.au/software/8670/teamsupport","@type":"ListItem"},{"name":"JIRA Service Management","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.com.au/software/91811/jira-service-management","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.getapp.com.au/software/91171/spiceworks-it-help-desk","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.com.au/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"SysAid","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.com.au/software/90863/sysaid","@type":"ListItem"},{"name":"Milvus","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.com.au/software/132287/milvus","@type":"ListItem"},{"name":"NinjaOne","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.getapp.com.au/software/108129/ninjarmm","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.com.au/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Tempo Timesheets","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b9fa6f-299a-4064-9622-1d4f48a14d09.png","url":"https://www.getapp.com.au/software/120439/tempo","@type":"ListItem"},{"name":"Issuetrak","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.com.au/software/101433/issuetrak","@type":"ListItem"},{"name":"HubSpot Service Hub","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.com.au/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Vivantio","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.getapp.com.au/software/91516/vivantio","@type":"ListItem"},{"name":"ACMP Suite","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09671b0-0556-4169-a9e1-dde24948c968.jpeg","url":"https://www.getapp.com.au/software/2076685/acmp-suite","@type":"ListItem"},{"name":"TeamDynamix","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.getapp.com.au/software/2059330/teamdynamix-itsm-ppm","@type":"ListItem"}],"numberOfItems":25}
</script>