---
description: See our list of the best Customer Communications Management Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.com.au/directory/1139/customer-communications-management/software

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## Products

1. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
2. [Text](https://www.getapp.com.au/software/2082384/text-app) — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
3. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3444 reviews) — Online helpdesk system and customer service software
4. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4081 reviews) — AI powered customer service across all channels
5. [Qiscus](https://www.getapp.com.au/software/2059385/qiscus) — 4.4/5 (7 reviews) — Cloud-based customer communications management solution
6. [WhatsApp](https://www.getapp.com.au/software/2035411/whatsapp) — 4.7/5 (16383 reviews) — Real-time customer communications management software
7. [Telegram](https://www.getapp.com.au/software/114023/telegram) — 4.7/5 (6425 reviews) — Cloud-based mobile and desktop messaging app for all devices
8. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4060 reviews) — Mobile messaging platform
9. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3055 reviews) — Cloud-based CRM solution for salespeople
10. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
11. [Keap](https://www.getapp.com.au/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — An all-in-one CRM, sales and marketing automation solution
12. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
13. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
14. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (995 reviews) — All in one business management workspace
15. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (733 reviews) — Pipeline-centric CRM system for small businesses
16. [HoneyBook](https://www.getapp.com.au/software/108739/honeybook) — 4.7/5 (682 reviews) — Client management for freelancers \& SMBs
17. [Weave](https://www.getapp.com.au/software/121867/weave) — 4.3/5 (672 reviews) — Customer communication and appointment scheduling solution
18. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
19. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
20. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
21. [Thryv](https://www.getapp.com.au/software/113901/thryv) — 4.2/5 (531 reviews) — AI-powered software built for small business growth.
22. [Podium](https://www.getapp.com.au/software/109297/podium) — 4.3/5 (522 reviews) — AI-enabled lead management and conversion platform
23. [FieldPulse](https://www.getapp.com.au/software/105687/fieldpulse) — 4.6/5 (455 reviews) — Cloud-based field service management software
24. [Zenvia Customer Cloud](https://www.getapp.com.au/software/2055061/sirena) — 4.1/5 (359 reviews) — AI for customer service to sell more and serve better
25. [Smartsupp](https://www.getapp.com.au/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings

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Next: [Next page](https://www.getapp.com.au/directory/1139/customer-communications-management/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [SMS Marketing Software](https://www.getapp.com.au/directory/1291/sms-marketing/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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