---
description: See our list of the best Customer Communications Management Software. We provide Australian business users the most detailed information on software. Filter by price, features, and user rating to choose the best tool.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.com.au/directory/1139/customer-communications-management/software

Page: 1 / 17\
Next: [Next page](https://www.getapp.com.au/directory/1139/customer-communications-management/software?page=2)

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## Products

1. [Text](https://www.getapp.com.au/software/2082384/Text) — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
3. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
4. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
5. [Qiscus](https://www.getapp.com.au/software/2059385/qiscus) — 4.4/5 (7 reviews) — Cloud-based customer communications management solution
6. [WhatsApp](https://www.getapp.com.au/software/2035411/whatsapp) — 4.7/5 (16475 reviews) — Real-time customer communications management software
7. [Telegram](https://www.getapp.com.au/software/114023/telegram) — 4.7/5 (6438 reviews) — Cloud-based mobile and desktop messaging app for all devices
8. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4064 reviews) — Mobile messaging platform
9. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3063 reviews) — Cloud-based CRM solution for salespeople
10. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
11. [Keap](https://www.getapp.com.au/software/90372/infusionsoft) — 4.1/5 (1299 reviews) — An all-in-one CRM, sales and marketing automation solution
12. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
13. [Fin](https://www.getapp.com.au/software/2082142/fin) — 4.5/5 (1153 reviews) — Perfect customer experiences made possible with Fin
14. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
15. [Salesforce Service Cloud](https://www.getapp.com.au/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
16. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) — The easiest small business CRM, now enhanced with AI.
17. [Weave](https://www.getapp.com.au/software/121867/weave) — 4.4/5 (700 reviews) — Customer communication and appointment scheduling solution
18. [HoneyBook](https://www.getapp.com.au/software/108739/honeybook) — 4.7/5 (692 reviews) — Client management for freelancers \& SMBs
19. [GoTo Connect](https://www.getapp.com.au/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — The first-ever truly unified voice and video solution.
20. [Lime Connect](https://www.getapp.com.au/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Live chat and customer messaging for businesses of all sizes
21. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
22. [NiCE CXone](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloud-based contact center software
23. [Thryv](https://www.getapp.com.au/software/113901/thryv) — 4.2/5 (538 reviews) — AI-powered software built for small business growth.
24. [Podium](https://www.getapp.com.au/software/109297/podium) — 4.2/5 (526 reviews) — Cloud-based AI platform for local business growth
25. [FieldPulse](https://www.getapp.com.au/software/105687/fieldpulse) — 4.6/5 (500 reviews) — Cloud-based field service management software

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Next: [Next page](https://www.getapp.com.au/directory/1139/customer-communications-management/software?page=2)

## Related Categories

- [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.com.au/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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