---
description: Discover the most popular Free Customer Satisfaction Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Satisfaction Software Applications and Tools | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Free Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software) > [Page 2](https://www.getapp.com.au/directory/1029/customer-satisfaction/software?page=2)

# Customer Satisfaction Software

Canonical: https://www.getapp.com.au/directory/1029/customer-satisfaction/software

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## Products

1. [Grade.us](https://www.getapp.com.au/software/100723/grade-us) — 4.8/5 (244 reviews) — White-labeled review marketing platform for agencies \& SEOs
2. [AidaForm](https://www.getapp.com.au/software/2053370/aidaform) — 4.7/5 (237 reviews) — Survey and feedback form builder software
3. [NiceJob](https://www.getapp.com.au/software/110189/nicejob) — 4.9/5 (202 reviews) — Reputation marketing with reviews, social \& SEO tools
4. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
5. [Vivantio](https://www.getapp.com.au/software/91516/vivantio) — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
6. [CheckMarket](https://www.getapp.com.au/software/105787/checkmarket) — 4.5/5 (149 reviews) — Cloud-based enterprise survey software solution
7. [Hiver](https://www.getapp.com.au/software/20502/hiver) — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.
8. [Shopper Approved](https://www.getapp.com.au/software/100805/shopper-approved) — 4.9/5 (131 reviews) — Reputation management solution
9. [Feedier](https://www.getapp.com.au/software/113685/feedier) — 4.7/5 (121 reviews) — Gamified customer engagement \& feedback collection tool
10. [SmartSurvey](https://www.getapp.com.au/software/106531/smartsurvey) — 4.6/5 (114 reviews) — Online survey \& questionnaire tool
11. [Preferred Patron Loyalty](https://www.getapp.com.au/software/104571/preferred-patron-loyalty) — 4.9/5 (109 reviews) — Innovative Loyalty Programs, Customer Engagement \& Gift Card
12. [Sprinklr](https://www.getapp.com.au/software/100180/sprinklr) — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
13. [Groove](https://www.getapp.com.au/software/91569/groove) — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
14. [QuickTapSurvey](https://www.getapp.com.au/software/103213/quicktapsurvey) — 4.6/5 (80 reviews) — In-person Surveys, Mobile Forms \& Kiosks (Works Offline)
15. [Canny](https://www.getapp.com.au/software/108461/canny) — 4.6/5 (76 reviews) — Customer feedback \& feature request management
16. [Userback](https://www.getapp.com.au/software/114481/userback) — 4.8/5 (71 reviews) — Understand what users want, and build what they love.
17. [UserVoice](https://www.getapp.com.au/software/8292/uservoice-feedback-site) — 4.3/5 (70 reviews) — Build better products with intelligent product feedback
18. [VideoAsk](https://www.getapp.com.au/software/2052865/videoask) — 4.8/5 (70 reviews) — Get personal with face-to-face interactions: at scale
19. [Involve.me](https://www.getapp.com.au/software/2053765/involve-me) — 4.4/5 (67 reviews) — Create high-converting funnels that turn visitors into leads
20. [SurveyLab](https://www.getapp.com.au/software/9887/mysurveylab) — 4.9/5 (62 reviews) — Survey software and questionnaire tool
21. [pulseM](https://www.getapp.com.au/software/2055236/pulsem) — 4.6/5 (62 reviews) — Reputation management tool for home service businesses.
22. [Simplesat](https://www.getapp.com.au/software/117543/simplesat) — 4.8/5 (61 reviews) — Simple and fun customer satisfaction surveys for SMBs.
23. [Rate My Service](https://www.getapp.com.au/software/2057663/rate-my-service) — 4.9/5 (59 reviews) — In-Signature Surveys. Customer Feedback \& Reviews solution.
24. [Froged](https://www.getapp.com.au/software/2050795/froged) — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \& customer support
25. [GetFeedback](https://www.getapp.com.au/software/91575/getfeedback) — 4.6/5 (53 reviews) — Send better surveys. Collect better feedback.

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Next: [Next page](https://www.getapp.com.au/directory/1029/customer-satisfaction/pricing/free/software?page=3)

## Related Categories

- [Survey Software](https://www.getapp.com.au/directory/234/survey/software)
- [NPS Software](https://www.getapp.com.au/directory/1963/nps/software)
- [Customer Success Software](https://www.getapp.com.au/directory/959/customer-success/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [All Categories](https://www.getapp.com.au/directory)

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