---
description: Get a quick and detailed side-by-side comparison for Jira vs Pega CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Jira vs Pega CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Product Roadmap Software](/directory/989/product-roadmap/software) > [Jira \<span\>vs\</span\> Pega CRM](https://www.getapp.com.au/compare/9953/100343/jira/vs/pega-crm-solution)

# Compare Jira vs Pega CRM

Canonical: https://www.getapp.com.au/compare/9953/100343/jira/vs/pega-crm-solution

> Detailed comparison between Jira and Pega CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Jira | Pega CRM |
| **Overall rating** | 4.4/5 | 3.9/5 |
| **Total Reviews** | 15371 | 13 |
| **Starting Price** | USD 7.91 | USD 90.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Jira

- Accounting
- Bug/Issue Capture
- Customizable Reports
- Email Marketing
- For IT Project Management
- Issue Scheduling
- Mobile Access
- Monitoring
- Private Dashboards
- Real-Time Data
- Real-Time Reporting
- Recording
- Recurring Tasks
- Reporting/Analytics
- Scheduling
- Task Tagging
- Whiteboard
- Workflow Management

### Pega CRM

- Email Marketing
- Lead Management
- Mobile Access
- Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management
- Workflow Management

## Links

- [View Jira Profile](https://www.getapp.com.au/software/9953/jira)
- [View Pega CRM Profile](https://www.getapp.com.au/software/100343/pega-crm-solution)
- [View Original Comparison](https://www.getapp.com.au/compare/9953/100343/jira/vs/pega-crm-solution)

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