---
description: Get a quick and detailed side-by-side comparison for Pipeliner CRM vs Lime Connect. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pipeliner CRM vs Lime Connect Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Pipeliner CRM \<span\>vs\</span\> Lime Connect](https://www.getapp.com.au/compare/9929/90636/pipeliner/vs/userlike-live-chat)

# Compare Pipeliner CRM vs Lime Connect

Canonical: https://www.getapp.com.au/compare/9929/90636/pipeliner/vs/userlike-live-chat

> Detailed comparison between Pipeliner CRM and Lime Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipeliner CRM | Lime Connect |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 215 | 647 |
| **Starting Price** | USD 65.00 | USD 100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Pipeliner CRM

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Qualification
- Live Chat
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Transfers/Routing
- Workflow Management

### Lime Connect

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Lead Capture
- Lead Qualification
- Live Chat
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Transfers/Routing
- Workflow Management

## Links

- [View Pipeliner CRM Profile](https://www.getapp.com.au/software/9929/pipeliner)
- [View Lime Connect Profile](https://www.getapp.com.au/software/90636/userlike-live-chat)
- [View Original Comparison](https://www.getapp.com.au/compare/9929/90636/pipeliner/vs/userlike-live-chat)

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