---
description: Get a quick and detailed side-by-side comparison for Zoho Assist vs ScreenConnect. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Assist vs ScreenConnect Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Zoho Assist \<span\>vs\</span\> ScreenConnect](https://www.getapp.com.au/compare/9913/102389/zoho-assist/vs/connectwise-control)

# Compare Zoho Assist vs ScreenConnect

Canonical: https://www.getapp.com.au/compare/9913/102389/zoho-assist/vs/connectwise-control

> Detailed comparison between Zoho Assist and ScreenConnect. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho Assist | ScreenConnect |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1374 | 1895 |
| **Starting Price** | INR 480.00 | USD 30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Zoho Assist

- API
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Diagnostics Tools
- File Transfer
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Recording
- SSL Security
- Scheduling
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Video Chat
- Video Conferencing

### ScreenConnect

- API
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Diagnostics Tools
- File Transfer
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Recording
- SSL Security
- Scheduling
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Video Chat
- Video Conferencing

## Links

- [View Zoho Assist Profile](https://www.getapp.com.au/software/9913/zoho-assist)
- [View ScreenConnect Profile](https://www.getapp.com.au/software/102389/connectwise-control)
- [View Original Comparison](https://www.getapp.com.au/compare/9913/102389/zoho-assist/vs/connectwise-control)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho Assist vs ScreenConnect Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Zoho Assist vs ScreenConnect. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/9913/102389/zoho-assist/vs/connectwise-control","about":[{"@id":"https://www.getapp.com.au/software/9913/zoho-assist#software"},{"@id":"https://www.getapp.com.au/software/102389/connectwise-control#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/9913/102389/zoho-assist/vs/connectwise-control#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/9913/102389/zoho-assist/vs/connectwise-control#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Zoho Assist","description":"Zoho Assist is a instant remote support software for customer support. The cloud-based platform allows users to access the remote desktop of their customers, share screens, or manage unattended computers in order to aid with IT, MSP, or general customer issues. Zoho Assist is a one-stop solution for remote support, screen sharing, and remote access. \n\nFeatures of the Zoho Assist platform include the ability to provide on-demand remote support to clients, gain unattended remote access, transfer files, carry out voice and video chat, reboot and reconnect remote computer systems, and provide suport across multiple monitors. Through remote desktop connection, support staff are able to troubleshoot issues on remote PCs, laptops, mobile devices, and servers.\n\nZoho Assist requires no prior installation of any software and can be run entirely in a web browser. It's crafted for outsourced and MSP IT support, customer support, and IT help desks. Zoho Assist supports all major operating systems and works well with firewalls and proxies. The Zoho Assist mobile app allows users to carry out a remote session from their mobile device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b41f97d8-7d53-4de6-acde-3cbe1fa596d5.png","url":"https://www.getapp.com.au/software/9913/zoho-assist","@id":"https://www.getapp.com.au/software/9913/zoho-assist#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1374},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"ScreenConnect","description":"ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can access clients’ devices using session codes or email invitations, prevent potential cyberthreats, and protect data via AES-256 encryption and two-factor authentication.\n \nUsing ScreenConnect's video auditing functionality, enterprises can record videos of all ongoing sessions and store them in the system for future reference. It comes with an administrative dashboard, which lets users view connection activity, session events, or recently active technicians and download generated reports in HTML, CSV, XML or JSON format. Moreover, professionals can add multiple technicians in an ongoing session to resolve customer issues through team collaboration.\n \nWith ScreenConnect's mobile application, businesses can manage virtual sessions, run commands, and communicate with customers through messaging. Operators can utilize the custom branding functionality to add brand logos and use local languages to enhance visitor engagement. It also helps managers conduct remote meetings to control desktops and highlight specific areas on the shared screen using annotation tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c973522e-4ba9-420c-8d20-f6f0c26f90d6.png","url":"https://www.getapp.com.au/software/102389/connectwise-control","@id":"https://www.getapp.com.au/software/102389/connectwise-control#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1895},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/9913/102389/zoho-assist/vs/connectwise-control#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/563/remote-support/software","@type":"ListItem"},{"name":"Zoho Assist vs ScreenConnect","position":3,"item":"https://www.getapp.com.au/compare/9913/102389/zoho-assist/vs/connectwise-control","@type":"ListItem"}]}]}
</script>