---
description: Get a quick and detailed side-by-side comparison for Zoho CRM vs Smart CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Smart CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Zoho CRM \<span\>vs\</span\> Smart CRM](https://www.getapp.com.au/compare/9908/2073474/zoho-crm/vs/smart-crm)

# Compare Zoho CRM vs Smart CRM

Canonical: https://www.getapp.com.au/compare/9908/2073474/zoho-crm/vs/smart-crm

> Detailed comparison between Zoho CRM and Smart CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Smart CRM |
| **Overall rating** | 4.3/5 | - |
| **Total Reviews** | 6964 | 0 |
| **Starting Price** | USD 14.00 | USD 8.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Zoho CRM

- Activity Dashboard
- Calendar Management
- Contact Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Interaction Tracking
- Lead Generation
- Lead Management
- Marketing Automation
- Mobile Access
- Product Catalog
- Reminders
- Sales Pipeline Management
- Sales Reports
- Task Management

### Smart CRM

- Activity Dashboard
- Calendar Management
- Contact Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Interaction Tracking
- Lead Generation
- Lead Management
- Marketing Automation
- Mobile Access
- Reminders
- Sales Pipeline Management
- Sales Reports
- Task Management

## Links

- [View Zoho CRM Profile](https://www.getapp.com.au/software/9908/zoho-crm)
- [View Smart CRM Profile](https://www.getapp.com.au/software/2073474/smart-crm)
- [View Original Comparison](https://www.getapp.com.au/compare/9908/2073474/zoho-crm/vs/smart-crm)

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