---
description: Get a quick and detailed side-by-side comparison for Zoho CRM vs Kustomer. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Kustomer Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Zoho CRM \<span\>vs\</span\> Kustomer](https://www.getapp.com.au/compare/9908/109551/zoho-crm/vs/kustomer)

# Compare Zoho CRM vs Kustomer

Canonical: https://www.getapp.com.au/compare/9908/109551/zoho-crm/vs/kustomer

> Detailed comparison between Zoho CRM and Kustomer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Kustomer |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 6978 | 79 |
| **Starting Price** | USD 14.00 | USD 89.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### Kustomer

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Zoho CRM Profile](https://www.getapp.com.au/software/9908/zoho-crm)
- [View Kustomer Profile](https://www.getapp.com.au/software/109551/kustomer)
- [View Original Comparison](https://www.getapp.com.au/compare/9908/109551/zoho-crm/vs/kustomer)

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