---
description: Get a quick and detailed side-by-side comparison for Zoho CRM vs Pipefy. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Pipefy Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Zoho CRM \<span\>vs\</span\> Pipefy](https://www.getapp.com.au/compare/9908/107957/zoho-crm/vs/pipefy)

# Compare Zoho CRM vs Pipefy

Canonical: https://www.getapp.com.au/compare/9908/107957/zoho-crm/vs/pipefy

> Detailed comparison between Zoho CRM and Pipefy. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Pipefy |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 6996 | 324 |
| **Starting Price** | USD 14.00 | USD 33.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Accounting
- Activity Tracking
- CRM
- Customer Database
- Customer Engagement
- Customizable Reports
- Document Management
- Email Management
- Lead Capture
- Monitoring
- Multi-Channel Communication
- No-Code
- Performance Management
- Performance Metrics
- Project Management
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Pipefy

- API
- Accounting
- Activity Tracking
- CRM
- Customer Database
- Customer Engagement
- Customizable Reports
- Document Management
- Email Management
- Lead Capture
- Monitoring
- Multi-Channel Communication
- No-Code
- Performance Management
- Performance Metrics
- Project Management
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.com.au/software/9908/zoho-crm)
- [View Pipefy Profile](https://www.getapp.com.au/software/107957/pipefy)
- [View Original Comparison](https://www.getapp.com.au/compare/9908/107957/zoho-crm/vs/pipefy)

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