---
description: Get a quick and detailed side-by-side comparison for SurveyLab vs Zoho CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyLab vs Zoho CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/1007/360-degree-feedback/software) > [SurveyLab \<span\>vs\</span\> Zoho CRM](https://www.getapp.com.au/compare/9887/9908/mysurveylab/vs/zoho-crm)

# Compare SurveyLab vs Zoho CRM

Canonical: https://www.getapp.com.au/compare/9887/9908/mysurveylab/vs/zoho-crm

> Detailed comparison between SurveyLab and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyLab | Zoho CRM |
| **Overall rating** | 4.9/5 | 4.3/5 |
| **Total Reviews** | 62 | 6964 |
| **Starting Price** | USD 49.00 | USD 14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SurveyLab

- API
- CRM
- Commenting/Notes
- Customer Database
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Zoho CRM

- API
- CRM
- Commenting/Notes
- Customer Database
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View SurveyLab Profile](https://www.getapp.com.au/software/9887/mysurveylab)
- [View Zoho CRM Profile](https://www.getapp.com.au/software/9908/zoho-crm)
- [View Original Comparison](https://www.getapp.com.au/compare/9887/9908/mysurveylab/vs/zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyLab vs Zoho CRM Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for SurveyLab vs Zoho CRM. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/9887/9908/mysurveylab/vs/zoho-crm","about":[{"@id":"https://www.getapp.com.au/software/9887/mysurveylab#software"},{"@id":"https://www.getapp.com.au/software/9908/zoho-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/9887/9908/mysurveylab/vs/zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/9887/9908/mysurveylab/vs/zoho-crm#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"SurveyLab","description":"SurveyLab is professional survey software for any size of business, non-government organizations, and professionals. SuveyLab is a survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales, or employee insights, SurveyLab can be used collaboratively for any size team.\n\nSurveyLab understands the power of teamwork and users can work in a team, assign roles, and access rights for surveys and tests. The cloud-based app provides HTTPS / SSL surveys encryption, password strength verification, security policy management, and event logs so that businesses can track operations on your account and ensure security.\n\nAny type of device can be used for SurveyLab surveys including pc, laptop, tablet, or mobile. Full \nresponsiveness of surveys enables automatic adaptation to device screen of any proportions. The cloud-based app also supports a range of languages, including right-to-left written languages like Arabic, Hebrew, or Persian (Farsi). \n\n21 different question types are available in SurveyLab, including advanced ones like Matrix, NPS / NPS2, rating, upload file, hot spots, or heat maps in order to help businesses create custom forms adapted to their needs. Users are able to adjust survey themes to their branding. They can choose survey colours, fonts, buttons to meet business needs. Logos can also be added, as well as redirections and custom survey URL.\n\nWith SurveyLab you can analyze survey results in real-time, create cross-tab reports, compare segments, filter and download results in any format (CSV, Excel, SPSS, PDF, PowerPoint). \n\nSurveyLab provides access to one of the biggest online survey panels, with over 100 million panellists in 150 countries including Cint, Research Now, MyPanelLab and iWadi to deliver the best sample quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/225ff5f7-3280-4327-a4f6-c0e1b9f13d54.png","url":"https://www.getapp.com.au/software/9887/mysurveylab","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/9887/mysurveylab#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":62},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Zoho CRM","description":"Zoho CRM is an omnichannel customer relationship management platform that helps global businesses to take control of the business processes to build lasting customer relationships. The web-based platform can be personalized to suit industries of all types and sizes. Zoho CRM offers integration with various Zoho products and extends its capacity with various third-party app extensions, including G Suite, Office 365, Salesforce, and other popular apps.\n\nZia is an AI-based sales assistant for Zoho CRM that helps individual reps and sales teams detect anomalies in the sales process before they occur, suggest the best time to contact a prospect, and study sales patterns. Zia can provide each sales rep with personalized CRM data, intelligent alerts, task reminders, and suggestions in order to aid sales. \n\nBusinesses can use the Zoho CRM omnichannel CRM to nurture customer relationships anytime, anywhere. From phone, to live chat, to email, to social media, businesses can communicate and connect with their clients to enhance the customer experience. Notifications can automatically alert users of each new customer interaction or new contact. \n\nThe advanced CRM analytics module, allows users to sync and integrate Zoho CRM data to gain better insights. Users can create custom dashboards and reports on metrics such as lead generation, revenue, deals, and more. When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets businesses personalize the interface to meet the particular requirements of the organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cd6e1641-20aa-4d86-96c4-09d6ac07c156.jpeg","url":"https://www.getapp.com.au/software/9908/zoho-crm","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/9908/zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6964},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"360 Degree Feedback Software","position":2,"item":"/directory/1007/360-degree-feedback/software","@type":"ListItem"},{"name":"SurveyLab vs Zoho CRM","position":3,"item":"https://www.getapp.com.au/compare/9887/9908/mysurveylab/vs/zoho-crm","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/9887/9908/mysurveylab/vs/zoho-crm#breadcrumblist"}]}
</script>
