---
description: Get a quick and detailed side-by-side comparison for Zendesk Suite vs Mava. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite vs Mava Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Zendesk Suite \<span\>vs\</span\> Mava](https://www.getapp.com.au/compare/9448/2077294/zendesk/vs/mava)

# Compare Zendesk Suite vs Mava

Canonical: https://www.getapp.com.au/compare/9448/2077294/zendesk/vs/mava

> Detailed comparison between Zendesk Suite and Mava. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Mava |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 4079 | 29 |
| **Starting Price** | USD 39.00 | USD 0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Alerts/Escalation
- Chat/Messaging
- Configurable Workflow
- Customer History
- Dashboard
- Email Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Support Ticket Management
- Tagging
- Workflow Management

### Mava

- API
- Alerts/Escalation
- Chat/Messaging
- Configurable Workflow
- Customer History
- Dashboard
- Email Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Support Ticket Management
- Tagging
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.getapp.com.au/software/9448/zendesk)
- [View Mava Profile](https://www.getapp.com.au/software/2077294/mava)
- [View Original Comparison](https://www.getapp.com.au/compare/9448/2077294/zendesk/vs/mava)

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