---
description: Get a quick and detailed side-by-side comparison for monday.com AI Work Platform vs JIRA Service Management. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: monday.com AI Work Platform vs JIRA Service Management Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/1091/social-media-monitoring/software) > [monday.com AI Work Platform \<span\>vs\</span\> JIRA Service Management](https://www.getapp.com.au/compare/91734/91811/monday-com/vs/jira-service-management)

# Compare monday.com AI Work Platform vs JIRA Service Management

Canonical: https://www.getapp.com.au/compare/91734/91811/monday-com/vs/jira-service-management

> Detailed comparison between monday.com AI Work Platform and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | monday.com AI Work Platform | JIRA Service Management |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 6072 | 770 |
| **Starting Price** | $9.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### monday.com AI Work Platform

- API
- Activity Tracking
- CRM
- Capacity Management
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- License Management
- Monitoring
- Multi-Channel Communication
- Project Management
- Scheduling
- Social Media Integration
- Status Tracking
- Supplier Management
- Surveys & Feedback
- Team Collaboration

### JIRA Service Management

- API
- Activity Tracking
- CRM
- Capacity Management
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- License Management
- Monitoring
- Multi-Channel Communication
- Project Management
- Scheduling
- Social Media Integration
- Status Tracking
- Supplier Management
- Surveys & Feedback
- Team Collaboration

## Links

- [View monday.com AI Work Platform Profile](https://www.getapp.com.au/software/91734/monday-com)
- [View JIRA Service Management Profile](https://www.getapp.com.au/software/91811/jira-service-management)
- [View Original Comparison](https://www.getapp.com.au/compare/91734/91811/monday-com/vs/jira-service-management)

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