---
description: Get a quick and detailed side-by-side comparison for Crashlytics vs Hotjar. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Crashlytics vs Hotjar Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [Crashlytics \<span\>vs\</span\> Hotjar](https://www.getapp.com.au/compare/91623/101789/crashlytics/vs/hotjar)

# Compare Crashlytics vs Hotjar

Canonical: https://www.getapp.com.au/compare/91623/101789/crashlytics/vs/hotjar

> Detailed comparison between Crashlytics and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Crashlytics | Hotjar |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 14 | 539 |
| **Starting Price** | - | USD 39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Android (Mobile) | Cloud, SaaS, Web-based |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Key features

### Crashlytics

- Access Controls/Permissions
- Activity Dashboard
- Customizable Reports
- Data Visualization
- Monitoring
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Visual Analytics

### Hotjar

- Access Controls/Permissions
- Activity Dashboard
- Behavior Analytics
- Conversion Rate Optimisation
- Customizable Reports
- Data Visualization
- Engagement Tracking
- For Websites
- KPI Monitoring
- Mobile Survey
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Video Support
- Visitor Tracking
- Visual Analytics

## Links

- [View Crashlytics Profile](https://www.getapp.com.au/software/91623/crashlytics)
- [View Hotjar Profile](https://www.getapp.com.au/software/101789/hotjar)
- [View Original Comparison](https://www.getapp.com.au/compare/91623/101789/crashlytics/vs/hotjar)

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