---
description: Get a quick and detailed side-by-side comparison for PagerDuty vs OpsGenie. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PagerDuty vs OpsGenie Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [PagerDuty \<span\>vs\</span\> OpsGenie](https://www.getapp.com.au/compare/91574/103249/pagerduty/vs/opsgenie)

# Compare PagerDuty vs OpsGenie

Canonical: https://www.getapp.com.au/compare/91574/103249/pagerduty/vs/opsgenie

> Detailed comparison between PagerDuty and OpsGenie. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | PagerDuty | OpsGenie |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 219 | 154 |
| **Starting Price** | USD 10.00 | USD 11.55 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### PagerDuty

- API
- Alerts/Escalation
- CPU Monitoring
- Dashboard
- Email Alerts
- Email Management
- Event Logs
- Incident Management
- Incident Reporting
- Issue Tracking
- Mail Server Monitoring
- Mobile Alerts
- Monitoring
- On Call Scheduling
- Prioritization
- Reminders
- Root Cause Analysis
- Scheduling
- Service Level Agreement (SLA) Management
- Single Sign On

### OpsGenie

- API
- Alerts/Escalation
- CPU Monitoring
- Dashboard
- Email Alerts
- Email Management
- Event Logs
- Incident Management
- Incident Reporting
- Issue Tracking
- Mail Server Monitoring
- Mobile Alerts
- Monitoring
- On Call Scheduling
- Prioritization
- Reminders
- Root Cause Analysis
- Scheduling
- Service Level Agreement (SLA) Management
- Single Sign On

## Links

- [View PagerDuty Profile](https://www.getapp.com.au/software/91574/pagerduty)
- [View OpsGenie Profile](https://www.getapp.com.au/software/103249/opsgenie)
- [View Original Comparison](https://www.getapp.com.au/compare/91574/103249/pagerduty/vs/opsgenie)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"PagerDuty vs OpsGenie Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for PagerDuty vs OpsGenie. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/91574/103249/pagerduty/vs/opsgenie","about":[{"@id":"https://www.getapp.com.au/software/91574/pagerduty#software"},{"@id":"https://www.getapp.com.au/software/103249/opsgenie#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/91574/103249/pagerduty/vs/opsgenie#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/91574/103249/pagerduty/vs/opsgenie#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"PagerDuty","description":"PagerDuty is a cloud software that connects people, systems and data into a single view - creating visibility and actionable intelligence across their operations. PagerDuty's SaaS alerting and incident tracking system helps IT operations and DevOps engineers resolve critical errors in their IT systems as quickly as possible. \n\nPagerDuty integrates with all IT infrastructure monitoring tools such as Splunk, New Relic, Nagios, Zenoss and others, and handles the people part of the equation: alerting (via phone, SMS, email), on-call scheduling for teams, and automatic escalation of critical issues. Trusted by Fortune 500 companies and startups alike, PagerDuty customers include Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square and Github.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/868dc1c6-2979-4208-b62e-e4ba01a09bc2.png","url":"https://www.getapp.com.au/software/91574/pagerduty","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/91574/pagerduty#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":219},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"OpsGenie","description":"Opsgenie is a modern incident management platform for operating always-on services that enables Dev and Ops teams to stay aware and in control of alerts and incidents. Opsgenie at its core offers powerful alerting and on-call scheduling, incident management and response. \n\nOpsgenie receives rich payload data from your favorite ITSM tools and populates alerts with that information. This means that each alert has all of the information needed to take rapid action. Alerts are routed using content, source, and timing according to the on-call schedule, ensuring that the alert is never missed. Notifications can be received via text, email, phone call, or mobile push. \n\nOpsgenie removes the guesswork around alerting and incidents, you don’t have to wonder which alerts are important, where the alert is coming from, and who should handle the alert. We have out of the box integrations with 200+ of your favorite tools, so you can get set and start consolidating alerts and notifications quickly. \n\n Opsgenie is designed for Dev and Ops teams operating always-on services, we’re a solution for cloud, on-prem, and hybrid environments. We offer plans to suit the needs of the smallest teams and larger enterprises.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/77850917-9c9b-474d-8c0c-354d04f495a0.png","url":"https://www.getapp.com.au/software/103249/opsgenie","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/103249/opsgenie#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":154},"offers":{"price":"11.55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Website Monitoring Software","position":2,"item":"/directory/113/website-monitoring/software","@type":"ListItem"},{"name":"PagerDuty vs OpsGenie","position":3,"item":"https://www.getapp.com.au/compare/91574/103249/pagerduty/vs/opsgenie","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/91574/103249/pagerduty/vs/opsgenie#breadcrumblist"}]}
</script>