---
description: Get a quick and detailed side-by-side comparison for Slack vs Crisp. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Slack vs Crisp Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Slack \<span\>vs\</span\> Crisp](https://www.getapp.com.au/compare/91563/111347/slack/vs/crisp)

# Compare Slack vs Crisp

Canonical: https://www.getapp.com.au/compare/91563/111347/slack/vs/crisp

> Detailed comparison between Slack and Crisp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Slack | Crisp |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 24046 | 147 |
| **Starting Price** | USD 8.75 | USD 45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Slack

- @mentions
- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Video Chat
- Video Conferencing
- Workflow Management

### Crisp

- @mentions
- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Video Chat
- Video Conferencing
- Workflow Management

## Links

- [View Slack Profile](https://www.getapp.com.au/software/91563/slack)
- [View Crisp Profile](https://www.getapp.com.au/software/111347/crisp)
- [View Original Comparison](https://www.getapp.com.au/compare/91563/111347/slack/vs/crisp)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Slack vs Crisp Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Slack vs Crisp. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/91563/111347/slack/vs/crisp","about":[{"@id":"https://www.getapp.com.au/software/91563/slack#software"},{"@id":"https://www.getapp.com.au/software/111347/crisp#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/91563/111347/slack/vs/crisp#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/91563/111347/slack/vs/crisp#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Slack","description":"Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox. \n\nSlack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly. \n\nEverything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e4849f1-8a0f-4dcb-9db2-e2cb8eaf92c1.png","url":"https://www.getapp.com.au/software/91563/slack","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/91563/slack#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":24046},"offers":{"price":"8.75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Crisp","description":"Crisp is a an all-in-one multi-channel customers platform for interacting with customers and improving customer satisfaction. From sales to customer support, Crisp helps keep the workflow simple. Users can add teammates to support chat and email, all from a single user interface.\n\nWith Crisp, users can see what visitors are typing in real time, allowing them to respond with the right information in little to no time. Teams can reply to all inbound queries from Crisp Live Chat, email, messenger, Twitter, and SMS. Messaging features include bots, mentions, notes, video and audio chat, canned responses, file sharing and emojis.\n\nCrisp's MagicMap provides an accurate count of active users on a map. MagicBrowse gives users a view of the visitor’s screen, helping to close more deals and resolve more support tickets. With Live Assist, users can grant agents temporary control in order to resolve issues directly, and developers can benefit from the Live Debug feature to fix bugs on the go.\n\nThe Crisp CRM allows users to manage, edit and export all users and leads information, from conversations, social networks, company information, phone number, and more. \n\nCrisp Campaigns allows companies to onboard, engage and retarget customers, as well as send personal emails to users segments and follow open-rates using advanced targeting options. Simply build in-chat and email sequences straight from Crisp.\n\nThe Crisp Knowledge Base allows customers support team to rely on existing content to better serve their customers and easily link content to customers questions. You can build multi language helpdesk to better serve your customers on an international level.\n\nCrisp also offer many more features to help small and medium size companies to better serve their customers. Don't hesitate anymore, just give it a try as it's free for 14 days with no credit card!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c79637db-d775-4db4-8c3d-acd92fe11add.jpeg","url":"https://www.getapp.com.au/software/111347/crisp","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/111347/crisp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":147},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Instant Messaging Software","position":2,"item":"/directory/320/instant-messaging-chat/software","@type":"ListItem"},{"name":"Slack vs Crisp","position":3,"item":"https://www.getapp.com.au/compare/91563/111347/slack/vs/crisp","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/91563/111347/slack/vs/crisp#breadcrumblist"}]}
</script>